TM 8/16 Port KVM over the NET KN2108 / KN2116 User Manual www.altusen.
KN2018 / KN2116 User Manual Regulatory Information 1. This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
KN2018 / KN2116 User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer’s software described in this manual is sold or licensed ‘as is’.
KN2018 / KN2116 User Manual Safety Instructions General M Read all of these instructions. Save them for future reference. M Follow all warnings and instructions marked on the device. M Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. M Do not use the device near water. M Do not place the device near, or over, radiators or heat registers. M The device cabinet is provided with slots and openings to allow for adequate ventilation.
KN2018 / KN2116 User Manual M To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS). M Position system cables and power cables carefully; Be sure that nothing rests on any cables. M When connecting or disconnecting power to hot-pluggable power supplies, observe the following guidelines: M Install the power supply before connecting the power cable to the power supply.
KN2018 / KN2116 User Manual Rack Mounting M Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. M Always load the rack from the bottom up, and load the heaviest item in the rack first. M Make sure that the rack is level and stable before extending a device from the rack.
KN2018 / KN2116 User Manual Package Contents The complete KN2108 / KN2116 package consists of: M 1 KN2108 or KN2116 KVM over the NET™ KVM Switch M 1 Power Cord M 1 User Manual M 1 Rack Mount Kit (4 pcs.) M 1 Footpad Set (4 pcs.) M 1 Quick Start Guide M 1 Registration Card Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.
KN2018 / KN2116 User Manual Contents Regulatory Information User Notice . . . . . . Safety Instructions . . . General . . . . . . Rack Mounting . . Package Contents . . . About This Manual . . Overview . . . . . Conventions . . . . Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
KN2018 / KN2116 User Manual Chapter 3 Administration Overview . . . . . . . . . The Local Console . . . . The Administration Page General . . . . . . . User Management: . . . . Network . . . . . . . . . Access Port . . . . . IP Address . . . . . . Log Server . . . . . . Security . . . . . . . . . Customization . . . . . . Set Port . . . . . . . . . . Quick View Status . Port Name . . . . . . Date/Time . . . . . . . . Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
KN2018 / KN2116 User Manual Chapter 6 The Java Client Activating the OSD . . . . . . The Java Client Control Panel . Video Adjustment . . . . . Keyboard . . . . . . . . . Mouse . . . . . . . . . . . Lock Key LEDs . . . . . . Resolution . . . . . . . . . Panel . . . . . . . . . . . Port Operation . . . . . . . . . Hotkey Operation . . . . . . . The Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
KN2018 / KN2116 User Manual About This Manual This User Manual is provided to help you get the most from your KN2108 / KN2116 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Overview Chapter 1, Introduction, introduces you to the KN2108 / KN2116 System. Its purpose, features and benefits are presented, and its front and back panel components are described.
KN2018 / KN2116 User Manual Conventions This manual uses the following conventions: Courier Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps. M Bullet lists provide information, but do not involve sequential steps. > Indicates movement through a menu.
Chapter 1. Introduction Overview The KN2108 and KN2116 are IP-based KVM control units that allow both local and remote operators to monitor and access multiple computers from a single console. For example, a single KN2116 can control up to 16 computers. By cascading up to 16 KH88 KVM switches from its KVM ports, up to 128 computers can be controlled on a complete installation.
KN2018 / KN2116 User Manual Remote consoles connect to the KN2108 or KN2116 via its IP address. Software utilities provided with the switch make remote access smooth and efficient. A menu driven OSD Administration function enables system administrators to handle a multitude of maintenance tasks with ease - from installing and running GUI applications, to BIOS level troubleshooting, routine monitoring, concurrent maintenance, system administration, rebooting and even pre-booting functions.
Chapter 1.
KN2018 / KN2116 User Manual System Requirements Remote Computers M For best results, computers that remotely access the switch should have at least a P III 1 GHz processor, with their screen resolution set to 1024 x 768. M Users who want to access the switch with the Windows Client must have DirectX 7.0 or higher installed. If you don’t already have it, DirectX is available for free download from Microsoft’s web site: http://www.microsoft.com/downloads.
Chapter 1. Introduction Cables The following cables are required for use with the KN2116: Function Cable KN2116 to KVM Adapter Cable (see label 2, p.
KN2018 / KN2116 User Manual Components Front View KN2108: 1 2 3 4 3 4 6 5 KN2116: 1 2 6 5 6 2005-08-24
Chapter 1. Introduction No. Component Description 1 Power LED Lights when the KN2116 is powered up and ready to operate. 2 Port LEDs The Port LEDs provide status information about their corresponding CPU Ports. There is one pair of LEDs for each Port. The one on the top is the On Line LED; the one on the bottom is the Selected Port LED: M An On Line LED lights GREEN to indicate that the computer attached to its corresponding port is up and running.
KN2018 / KN2116 User Manual Rear View KN2108: 1 2 3 4 5 6 KN2116: 1 2 4 3 6 5 8 2005-08-24
Chapter 1. Introduction No. Component Description 1 Power Socket The power cable plugs in here. 2 Power Switch This standard rocker switch powers the unit on and off. 3 PON Port This connector is provided for a Power over the Net (PON) unit to plug into. A PON device allows computers attached to the KN2116 to be booted remotely over the net. Contact your dealer for more details. 4 LAN Port The cable that connects the KN2116 to the Internet plugs in here.
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Chapter 2. Hardware Setup Overview For convenience and flexibility that allows mixing the PS/2 and USB interfaces, as well as multiple platforms, the KN2108 / KN2116’s design utilizes KVM Adapter Cables, that serve as intermediaries between the switch and the computers (refer to the installation diagram on p. 16) A separate KVM adapter cable is required for each computer connection. The model numbers of the KVM adapter cables are given in the Cables section on p. 5. Before You Begin 1.
KN2018 / KN2116 User Manual Stacking The KN2108 / KN2116 can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables. To place the KN2108 / KN2116, or to stack units if you are daisy chaining them, remove the backing material from the bottom of the rubber feet that came with this package, and stick them onto the switch’s bottom panel at the corners, as shown in the diagram, below: Note: To ensure adequate ventilation, allow at least 5.
Chapter 2. Hardware Setup Rack Mounting The KN2108 / KN2116 can be installed in most standard 19" (1U) racks. To rack mount the unit do the following: 1. Separate the front and rear modules by removing the four module attaching screws: Phillips hex head M3X10 2.
KN2018 / KN2116 User Manual 3. Position the device in the rack and align the holes in the mounting brackets with the hole in the rack. 4. Screw the mounting brackets to the rack. Note: Cage nuts are provided for racks that are not prethreaded.
Chapter 2. Hardware Setup Single Station Installation In a Single Stage installation, there are no additional KVM switches cascaded down from the KN2108 / KN2116. To set up a single stage installation, refer to the installation diagrams starting on p. 16 (the numbers in the diagram correspond with the numbers of the instruction steps), and do the following: 1. Plug your Local Console’s keyboard, mouse, and monitor into the unit’s Console Ports.
KN2018 / KN2116 User Manual 5 6 2 4 1 EN AT by 2 LE U 20 D O 91 M KA U .
Chapter 2.
KN2018 / KN2116 User Manual Two Stage Installation To control even more computers, up to 8 or 16 KH88 units can be cascaded from the KVM ports of the KN2108 or KN2116. As many as 64 (KN2108) or 128 (KN2116) computers can be controlled in a complete two stage installation. The cascaded KH88s that connect back to the KN2108 / KN2116 (First Stage) unit are considered Second Stage units. Note: The installation cannot be cascaded beyond the second stage.
Chapter 2. Hardware Setup 7. Power on the Second Stage unit(s), then power on the First Stage unit. 8. Turn on the power to all the computers. Note: The Power On sequence requires that all Second Stage units be powered on first. After all the Second Stage units have been powered on, the First Stage unit must be powered on next. After the Second and First stage units have been powered on, the computers can be powered on.
KN2018 / KN2116 User Manual Hot Plugging The KN2108 / KN2116 supports hot plugging - components can be removed and added back into the installation by unplugging and replugging their cables from the ports without the need to shut the unit down. If you change computer positions, however, in order for the OSD menus to correspond to the KVM port changes, you must manually reedit the Port Names to have the OSD to reflect the new Port information. See Edit Port Names (p. 33) for details.
Chapter 2. Hardware Setup Powering Off and Restarting If it becomes necessary to power off the KN2108 / KN2116, or if the switch loses power and needs to be restarted, wait 10 seconds before powering it back on. The computers should not be affected by this, but if any of them should fail, simply restart them. Port Selection Port Selection is accomplished by means of the OSD. OSD Operation details are discussed in Chapters 5 and 61.
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Chapter 3. Administration Overview The OSD’s Administration page lets the Administrator (and users with administration permission - see User Management, p. 26) configure and control overall KN2108 / KN2116 operations. The tab that activates the page is disabled (grayed out) for users who do not have administration permission. The Local Console Once the KN2108 / KN2116 has been cabled up, the next step that the Administrator needs to perform is setting the unit up for user operation.
KN2018 / KN2116 User Manual After you successfully log in, the Local Console OSD comes up: The OSD consists of four pages: M The Administration page is the subject of this chapter and is discussed in the sections that follow. M The Main and Configuration pages are the ones that govern port access and control. Since they are the same as the ones for the Windows and Java Client OSDs, their use is discussed in Chapters 5 and 6 (see pp. 41 and 61).
Chapter 3. Administration The Administration Page When you click the Administration tab, the Administration page comes up. Each of the administrative functions is represented by an icon at the left of the page. Clicking the icon brings up its associated dialog box. When the Administration page first comes up the General dialog appears without having to click its icon: General The General Page presents four items of information.
KN2018 / KN2116 User Manual User Management: The User Management dialogs are used to create and manage user profiles. Up to 64 user profiles can be established. M To delete a user profile, select it in the list box, and Click Remove. M To modify a user profile, select it and Click Edit. M To add a user, Click New.
Chapter 3. Administration Fill in the required information for a new User profile, or modify the existing information to edit a previous profile. A description of the field headings is given in the table below: Heading Description Username A minimum of 6 and a maximum of 15 characters is allowed. Password A minimum of 8 and a maximum of 15 characters is allowed. Confirm Password To be sure there is no mistake in the password you are asked to enter it again. The two entries must match.
KN2018 / KN2116 User Manual Network The Network dialog is used to specify the KN2108 / KN2116’s network environment. The box is divided into three panels: Access Port; IP Address; and Log Server. Access Port As a security measure, if a firewall is being used, the Administrator can specify the port numbers that the firewall will allow, and set the firewall accordingly. Users must specify the port number when they log in to the KN2108 / KN2116.
Chapter 3. Administration IP Address The KN2108 / KN2116 can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address. M For dynamic IP address assignment, select the Obtain an IP address automatically, radio button. M To specify a fixed IP address, select the Set IP address manually, radio button and fill in the IP address.
KN2018 / KN2116 User Manual Security The Security page controls access to the KN2108 / KN2116. M The Default web page name lets the Administrator specify an addition to the IP address that the user must include when he accesses the KN2108 / KN2116 with a browser. For example: 192.168.0.126/test.htm M The user must include the forward slash and the string that represents the page name in the IP address. For security purposes, we recommend that you change the name of this page from time to time. Note: 1.
Chapter 3. Administration M IP and MAC Filters control access to the KN2108 / KN2116 based on the IP and/or MAC addresses of the computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed. To enable IP and/or MAC filtering, Click to put a check mark in the IP Filter Enable and/or MAC Filter Enable checkbox. M If the include button is checked, all the addresses within the filter range are allowed access; all other addresses are denied access.
KN2018 / KN2116 User Manual Customization An explanation of the Customization parameters is given in the table below: Parameter Explanation Login Failures Allowed: sets the number of consecutive failed login attempts that are permitted from a remote computer. Timeout: sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures. Working Mode If Stealth Mode is enabled, the KN2116 cannot be pinged.
Chapter 3. Administration Set Port This dialog box lets the administrator enable/disable Quick View status for selected ports, and to create, modify, or delete names for each of the ports. Quick View Status Selecting certain ports as Quick View ports is a way of limiting which ports are included when the KN2116 is in auto scan mode. If the KN2108 / KN2116 is configured to only auto scan ports that have Quick View status (see p.
KN2018 / KN2116 User Manual Port Name To help remember which computer is attached to a particular port, every port can be given a name. This field allows the Administrator to create, modify, or delete port names. To Edit a port name: 1. Select the port you want to edit. 2. Click Edit. The dialog box changes, and the Port Name entry field becomes active: 3. Key in the new Port Name, or modify/delete the old one. The maximum number of characters allowed for the Port Name is 19.
Chapter 3. Administration Date/Time The Date/Time dialog box lets the Administrator set up the KN2108 / KN2116’s time parameters: M To establish the time zone that the KN2116 is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at. M To set the year and day, use the Calendar graphic. M Clicking << or >> moves you backward or forward a year. M Clicking < or > moves you backward or forward a month.
KN2018 / KN2116 User Manual Upgrading the Firmware As new versions of the KN2108 / KN2116 firmware become available, they can be downloaded from our website at: http://www.altusen.com Check the web site regularly to find the latest information and packages. Note: Although upgrading the firmware isn’t on the OSD Administration page, it is an administration function, so we will discuss it in this chapter. To upgrade the firmware, do the following: 1.
Chapter 4. Browser Operation Overview KN2018 / KN2116 computer control and switching operations are governed by an On Screen Display (OSD) interface. The OSD can be accessed remotely with a Windows-based client, or a Java-based client.To connect to the switch and bring up its OSD you must log in from an internet browser. Logging In To log in from an internet browser: 1. Open the browser and specify the IP address of the KN2018 / KN2116 you want to access in the browser’s URL location bar.
KN2018 / KN2116 User Manual 4. Provide a valid Username and Password (set up by the administrator), then Click Login to continue. Note: 1. If you supply an invalid login, the authentication routine will return a message stating, Invalid Username or Password. Please try again. If you exceed the number of login failures set by the administrator, a message stating that The page cannot be displayed, appears. This is done to confuse and discourage hackers from trying to discover a valid Username and Password.
Chapter 4. Browser Operation Web Page Layout The General Dialog Box An explanation of the dialog box fields is given in the table below: Field Purpose Device Name: To make it easier to manage installations that have more than one KN2018 / KN2116, each one can be given a name. The name that was assigned by the administrator to this unit displays here. MAC Address: The KN2018 / KN2116’s MAC Address displays here. Firmware Version: Indicates the KN2018 / KN2116’s current firmware version level.
KN2018 / KN2116 User Manual Web Page Icons The purpose of the other icons at the top of the web page are explained in the table below: Icon Function Sync Click this icon to sync your computer time with the KN2116’s time. Firmware Click this icon to install new versions of the KN2116’s firmware. See p. 36 for details. Note: The Firmware icon only displays for users with administrative permission. It doesn’t appear on the web pages of users who don’t have the proper permission.
Chapter 5. The Windows Client Activating the OSD After you have successfully logged in (see p. 37), to activate the Windows Client OSD do the following: 1. Click the Windows Client button at the left of the web page. Note: You must have DirectX 7.0 or higher installed on your computer. If not, the Windows Client will not load. If you don’t already have it, DirectX is available for free download from Microsoft’s web site: http://www.microsoft.com/downloads. 2. Accept the security certificates. 3.
KN2018 / KN2116 User Manual 4. When a connection to the KN2018 / KN2116 has been established the following screen appears: Note: 1. If Full Screen Mode is enabled (there is a checkmark in the box), the remote display fills the entire screen of your local monitor. 2. If Full Screen Mode is not enabled (there is no checkmark in the box), the remote display appears as a window on your desktop.
Chapter 5. The Windows Client The Main Page The OSD comes up with the Main page visible: Note: 1. The Administration tab is disabled for users who don’t have administration permission. For those who do have administration permission, administration operations are discussed in Chapter 3. 2. There is a small Windows Client Control Panel at the lower right. The control panel is discussed in detail on p. 49.
KN2018 / KN2116 User Manual The Main Page lists all of the KN2018 / KN2116’s ports. You access the computers connected to the its ports by selecting them on this page. The meanings of the page headings are given in the table below: Heading Port No. Explanation This column lists the Port Numbers for all the CPU ports on the installation. To access a particular computer use the Up and Down Arrow keys to move the highlight bar to it, then press Enter, or Double Click it.
Chapter 5. The Windows Client Port Operation Select a port on the OSD Main Screen either by moving the highlight bar to it with the Up and Down Arrow keys and pressing Enter, or by Double Clicking it. Once you select a port, its screen displays on your monitor, and your keyboard and mouse input affects the remote system. The OSD Toolbar The OSD provides a toolbar to help you control the KN2018 / KN2116 from within the captured port. To bring up the toolbar, tap the OSD Hotkey (Scroll Lock or Ctrl), twice.
KN2018 / KN2116 User Manual The Toolbar Icons The meanings of the toolbar icons are explained in the table below. Drag this icon to move the toolbar to a different location. Click to skip to the first accessible port on the entire installation without having to invoke the OSD. Click to skip to the first accessible port previous to the current one without having to invoke the OSD. Click to begin Auto Scan Mode.
Chapter 5. The Windows Client Hotkey Operation Hotkeys allow you to provide KVM focus to a port directly from the keyboard. The KN2018 / KN2116 provides the following hotkey features: M Auto Scanning M Skip Mode Switching The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip Mode. Note: In order for hotkey operations to take place, the toolbar must be visible (see Port Operation, p 45). To use the hotkey keys for normal purposes, close the toolbar.
KN2018 / KN2116 User Manual Pausing Auto Scan: While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular computer by pressing P. During the time that Auto Scanning is paused, the S in front of the Port ID blinks On and Off. Pausing when you want to keep the focus on a particular computer is more convenient than Exiting Auto Scan Mode because when you Resume scanning, you start from where you left off.
Chapter 5. The Windows Client Windows Client Control Panel The control panel consists of an icon bar at the top, with two text bars below it. Initially, the text bars display the video resolution and IP address of the device at the remote location. As the mouse pointer moves over the icons in the icon bar, however, the text bar information changes to describe the icon’s function. The functions that the icons perform are described in the table below.
KN2018 / KN2116 User Manual Hotkeys Various configuration actions related to the keyboard, video, and mouse can be performed via hotkey combinations. The Hotkey setup utility is accessed by clicking the Keyboard icon on the Control Panel. The actions performed by the Hotkeys are listed in the left column; the currently defined keys that invoke the actions are shown in the column to the right.
Chapter 5. The Windows Client An explanation of the actions is given in the table, below: Action Explanation Exit remote location Breaks the connection to the KN2116 and returns you to local operation. Adjust Video Brings up the video adjustment utility. Toggle OSD Toggles the OSD display Off and On.
KN2018 / KN2116 User Manual Video Adjustment You can adjust the placement and the picture quality of the remote screen (as displayed on your local monitor) with the Video Options function. To do so, either click on the Hammer icon on the Control Panel, or use the Adjust Video hotkeys (see p. 51).
Chapter 5. The Windows Client The meanings of the adjustment options are given in the table below: Option Usage Screen Position Adjust the horizontal and vertical position of the remote computer window by Clicking the Arrow buttons. Auto-Sync Click Auto-Sync to have the function detect the vertical and horizontal offset values of the remote screen and automatically synchronize it with the local screen.
KN2018 / KN2116 User Manual Gamma Adjustment: If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box. Under Basic configuration, there are 7 preset levels to choose from. Drop down the list box and choose the most suitable one. For greater control, clicking the Advanced button brings up the following dialog box: M Click and drag the diagonal line at as many points as you wish to achieve the display output you desire.
Chapter 5. The Windows Client Panel Array Mode Clicking on the Control Panel’s Panel icon invokes Panel Array Mode. Under this mode, the OSD divides your screen into a 2 x4 grid of 8 panels (KN2018), or a 4 x 4 grid of 16 panels (KN2116): M Each panel represents one of the KN2018 / KN2116’s ports. Starting with Port 1 at the upper left; going from left to right; top to bottom; Port 8 (KN2018), or Port 16 (KN2116), is at the lower right.
KN2018 / KN2116 User Manual M Only ports that are accessible to the currently logged in user display (see Port Access, p. 27), otherwise the panel is blank. M If you move the mouse pointer over a panel, information about the port displays at the bottom of the panel. M You can access a computer connected to a port by moving the mouse pointer over its panel and clicking. You switch to the computer exactly as if you had selected it from the OSD Main screen.
Chapter 5. The Windows Client Keyboard and Mouse Considerations Keystrokes: Except for [Alt + Tab] and [Ctrl + Alt + Del], which are retained on the local system to switch among applications and to recover from disaster, keyboard input has no effect on the local computer. All keystrokes are captured and operate on the remote system In order to provide the [Alt + Tab] and [Ctrl + Alt + Del] functions to the remote system, one of the Function Keys is used as a Substitute key for the [Alt] key.
KN2018 / KN2116 User Manual Mouse Synchronization: Until you close the KN2018 / KN2116 connection, mouse movements have no effect on your local system, but are captured and sent to the remote system, instead. From time to time, especially if you change video resolution, the local mouse movement may no longer be synchronized with the remote system’s mouse pointer.
Chapter 5. The Windows Client The Configuration Page The OSD Configuration page allows users to set up their own, individual, working environments. The KN2018 / KN2116 stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that was keyed into the Login dialog box.
KN2018 / KN2116 User Manual The Configuration page settings are explained in the following table: Setting Function OSD Hotkey Selects which Hotkey controls the OSD function: [Scroll Lock] [Scroll Lock] or [Ctrl] [Ctrl]. Since the Ctrl key combination may conflict with programs running on the computers, the default is the Scroll Lock combination.
Chapter 6. The Java Client Activating the OSD After you have successfully logged in (see p. 37), to activate the Java Client OSD do the following: 1. Click the Java Client button at the left of the web page. Note: You must have Sun’s Java 2 JRE 1.4 or higher installed on your computer. Java is available for free download from the Sun Java website: http://java.sun.com 2. Accept the security certificates. 3. When the browser dialog asks what to do with the program file, click Open. Note: 1.
KN2018 / KN2116 User Manual When you bring up the OSD, the Main Screen comes up in the center of your monitor. This is the same OSD Main Screen that appears when the Windows Client is invoked. For an explanation of this screen refer to the discussion in the Windows Client Main Page section, p. 43. The Java Client Control Panel Instead of a control panel like the one that the Windows Client uses, the Java Client has a hidden control panel, located at the bottom center of the screen.
Chapter 6. The Java Client Video Adjustment Clicking this button brings up the Video Adjustment dialog box: This is similar to the Windows Client Video Adjustment dialog box. See p. 52 for details. Keyboard Some keyboard combinations cannot be captured and sent to the KN2018 / KN2116. In order to implement their effects on the remote system, this function provides a one-click implementation of some common window control combinations.
KN2018 / KN2116 User Manual Mouse At times the local mouse movement may lose sync with the remote mouse movement. The Mouse Synchronization function gets them back into sync. There are two methods available to bring the pointers into sync: 1. Click the Mouse Synchronization button; wait for the remote mouse pointer to move to the upper left corner of the screen; move your local mouse pointer directly on top of the remote pointer, and Click. 2.
Chapter 6. The Java Client Panel Click to enable Panel Array Mode. This is very similar to the Windows Client Panel Array Mode (see p. 55 for details), except for some differences in the toolbar. The Java Client Panel Array Mode Toolbar is shown in the figure below: Skip Back 4 Ports Pause Skip Back 1 Port Show More Ports Show Fewer Ports Skip Ahead 4 Ports Skip Ahead 1 Port Exit Toggle Ratio Note: When you click Pause, the Array stops scanning the ports.
KN2018 / KN2116 User Manual Port Operation Java Client port operation is the same as for the Windows Client. See page 45 for port operation details. Hotkey Operation Hotkey operation is the same as for the Windows Client. See page 59 for configuration details. The Configuration Page The Java Client Configuration Page is the same as for the Windows Client. See page 59 for configuration details.
Chapter 7. The Log File The Main Screen The KN2018 / KN2116 logs all the events that take place on it. Following a reset, it writes them to a log file, which is a searchable database. To view the contents of the log file, click the Log icon at the left of the web page. A screen similar to the one below appears: To clear the log file, click on the Clear Log icon at the lower right of the file.
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Chapter 8. The Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected KN2018 / KN2116 units and writes them to a searchable database. This chapter describes how to install and configure the Log Server. Installation 1. From the computer that you want to use as the Log Server, open your browser and log into the KN2018 / KN2116 (see p. 37). 2.
KN2018 / KN2116 User Manual Starting Up To bring up the Log Server, either double click the program icon, or key in the full path to the program on the command line. The first time your run it, a screen similar to the one below appears: Note: The MAC address of the Log Server computer must be specified on the Network page of the Administrator Utility (see p. 28) . The screen is divided into three components: M A Menu Bar at the top M A panel that will contain a list of KN2116 units in the middle (see p.
Chapter 8. The Log Server The Menu Bar The Menu bar consists of four items: M Configure M Events M Options M Help. These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the KN2018 / KN2116 List window to enable it. Configure The Configure menu contains three items: Add; Edit; and Delete.
KN2018 / KN2116 User Manual A description of the fields is given in the table, below: Field Explanation Address This can either be the IP address of the KN2018 / KN2116 or its DNS name (if the network administrator has assigned it a DNS name). Port The Port number assigned to the KN2018 / KN2116 (see p. 28). Description This field is provided so that you can put in a descriptive reference for the unit to help identify it.
Chapter 8. The Log Server A description of the items is given in the table, below: Item Explanation New search This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected KN2018 / KN2116. Search last results This is a secondary search performed on the events that resulted from the last search.
KN2018 / KN2116 User Manual Maintenance: Records are not automatically erased when their time limit (set with the Limit setting of the Edit function - see p. 72), comes due. They still remain in the database even though they have exceeded their expiration time. Clicking this menu item removes those records from the database. Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed.
Chapter 8. The Log Server The KN2018 / KN2116 Main Screen Overview The KN2018 / KN2116 Main Screen is divided into two main panels. M The upper (List) panel lists all of the KN2018 / KN2116 units that have been selected for the Log Server to track (see Configure, p. 71). M The lower (Tick) panel displays the tick information for the currently selected KN2018 / KN2116 (the highlighted one - if there are more than one). To select a KN2018 / KN2116 unit in the list, simply click on it.
KN2018 / KN2116 User Manual The List Panel The List panel contains six fields: Field Recording Expalanation Determines whether the Log Server records the ticks for this KN2018 / KN2116, or not. If the Recording checkbox is checked, the field displays Recording, and the ticks are recorded. If the Recording checkbox is not checked, the field displays Paused, and the ticks are not recorded.
Appendix Troubleshooting General Operation Symptom Possible Cause Action Mouse and/or Keyboard not responding. Improper mouse and/or keyboard reset. Unplug the cable(s) from the console port(s), then plug it/them back in. Sudden loss of network connection. Local reset of the KN2018 / KN2116. Close your KN2018 / KN2116 connection. Wait approximately 30 seconds, and log in again. The Java Client For mouse synchronization problems, refer to the discussion on page 64.
KN2018 / KN2116 User Manual The Windows Client Problem Resolution Windows Client won’t connect to the KN2018 / KN2116. DirectX 7.0 or higher must be installed on your computer. Remote mouse pointer is out of sync. 1. Use the AutoSync feature (see Video Adjustment, p. 52), to sync the local and remote monitors. 2. Use the Adjust Mouse feature (see Mouse Movement, p. 58) to bring them back in sync. 3. See additional procedures, below. Part of remote window is off my monitor.
Appendix 2. Windows XP / Windows Server 2003: Set the mouse speed to the middle position; disable Enhance Pointer Precision (Control Panel → Printers and Other Hardware → Mouse → Pointer Options): 3. Windows ME: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this). 4. Windows NT / Windows 98 / Windows 95: Set the mouse speed to the slowest position.
KN2018 / KN2116 User Manual Specifications Function Computer Connections Port Selection Connectors Switches LEDs KN2018 8 KN2116 16 OSD / Hotkey Console VGA 1 x HDB-15 F Console K/M 2 x 6 pin mini DIN F (KB - Purp; M - Grn) CPU Ports 8 x SPDB-15 F LAN 1 x RJ-45 16 x SPDB-15 F PON Port 1 x DB-9 male Power Socket 3 pin AC power jack Power 1 x Rocker switch Reset 1 x Semi-recessed pushbutton Port Up / Port Down 2 x pushbutton On Line 8 (green) 16 (Green) Selected 8 (Orange) 16 (Or
Appendix OSD Factory Default Settings The factory default settings are as follows: Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Port Number + Name Port ID Display Duration 3 Seconds Scan/Skip Mode All Scan Duration 5 Seconds Screen Blanker 0 Minutes (disabled) Beeper On Accessible Ports F (Full) For all Users on all Ports 81 2005-08-24
KN2018 / KN2116 User Manual Administrator Login Failure If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1. Power off the KN2018 / KN2116 and remove its housing. 2. Short the jumper labeled J8. 3. Power on the switch. 4. When the Link and 10/100Mbps LEDs flash, power off the switch. 5. Remove the jumper cap from J8. 6.
Appendix ALTUSEN Technical Support North America Technical Phone Support Registered ALTUSEN product owners are entitled to telephone technical support. Call the ALTUSEN Technical Support Center: 949-453-8885. International Technical Phone Support 1. Contact your local dealer. 2. Call the ALTUSEN Technical Support Center: (886-2) 8692-6959. Email Support Email your questions and concerns to: support@altusen.com Online Troubleshooting The ALTUSEN website: http://www.altusen.
KN2018 / KN2116 User Manual Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN’s support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be processed without the original proof of purchase.
Index A Adjust video Windows Client . . . . . . . . . . . . Administration . . . . . . . . . . . . . . . Administration page . . . . . . . . . . . Administrator Login Failure. . . . . Administrator Utility Customization page . . . . . . . . . Auto Scanning . . . . . . . . . . . . . . . Invoking Auto Scan . . . . . . . . . Pausing Auto Scan . . . . . . . . . . Scan Duration. . . . . . . . . . . . . . Setting the Scan Interval . . . . . F 51 23 25 82 32 47 47 48 60 47 Factory Default Settings. . . . . . . .
KN2018 / KN2116 User Manual Log file . . . . . . . . . . . . . . . . . . . . . Main Screen . . . . . . . . . . . . . . . Log Server Configure . . . . . . . . . . . . . . . . . Events. . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . KN2116 Main Screen . . . . . . . Main Screen . . . . . . . . . . . . . . . Maintenance. . . . . . . . . . . . . . . Menu Bar . . . . . . . . . . . . . . . . . Options. . . . . . . . . . . . . . . . . . . Search. . . . . . . . . . . . . . . . .
Index Troubleshooting General operation. . . . . . . . . . . Java Client . . . . . . . . . . . . . . . . Windows Client . . . . . . . . . . . . Two Stage Installation . . . . . . . . . 77 77 78 18 U Upgrading firmware . . . . . . . . . . . 32 Upgrading the Firmware . . . . . . . 36 User Management. . . . . . . . . . . . . 26 Java Client . . . . . . . . . . . . . . . . 63 Windows Client . . . . . . . . . . . . 52 W Web page buttons . . . . . . . . . . . . . . . . . . . 40 icons. . . . . . . . . . . . .
