DVI KVM over IP CN8600 User Manual www.aten.
CN8600 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
CN8600 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.
CN8600 User Manual Package Contents The CN8600 package consists of: 1 CN8600 DVI KVM over IP 1 Custom KVM Cable Set 1 USB 2.0 Virtual Media Cable 1 Power Adapter 1 Mounting Kit 1 User Instructions* Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
CN8600 User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii User Notice . . . . . . . . . . . . . . . . . . . . . . . .
CN8600 User Manual Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Upgrade Main Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Update Display Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Advanced Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CN8600 User Manual Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 The Button Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CN8600 User Manual The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Chapter 8. Local Console Console Lock Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CN8600 User Manual Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Port Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CN8600 User Manual About this Manual This User Manual is provided to help you get the most from your system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the CN8600 system. Its purpose, features and benefits are presented, and its front and back panel components are described. Chapter 2, Hardware Setup, describes how to set up your installation.
CN8600 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps. ♦ Bullet lists provide information, but do not involve sequential steps.
CN8600 User Manual This Page Intentionally Left Blank xii
Chapter 1 Introduction Overview The CN8600 is a cost-efficient over-IP device that provides secure KVM (keyboard, video and mouse) server management over an IP network. It allows operators to monitor and access their computers at BIOS-level from remote locations using a web GUI, a browser-based Windows or Java client, or a Windows or Java based application program. It also allows the IP address to be easily configured from the local console.
CN8600 User Manual The CN8600 functions as a Virtual Remote Desktop. A client software for viewing remote consoles allows access to, and control of, the connected servers. Once an operator successfully connects and logs in, his screen displays what is running on the remote unit attached to the CN8600 and he can control it from his console just as if he were there. The Log Server records the events that take place on selected CN8600 units for the administrator to analyze.
Chapter 1. Introduction Features and Benefits The features and benefits provided by a CN8600 deployment are described in the following table: Features Advanced Security Benefits Advanced security features include password protection – whereby a valid username and password must be given before the client software will run – and advanced encryption technologies, such as secure 128-bit SSL and RSA 1024-bit certificates.
CN8600 User Manual Features Benefits Redundant LAN using one IPMAC address Supports Network Interface Card (NIC) with backup function. Once the primary network connection fails, the CN8600 switches to another network connection automatically. This ensures connectivity and uptime. Mouse DynaSync No need to re-sync your mouse – Mouse DynaSync provides automatic locked-in syncing of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.
Chapter 1. Introduction System Requirements Remote User Computers Remote user computers (also referred to as client computers) are the ones the users log into the switch with from remote locations over the internet. The following equipment must be installed on these computers: The computers used to access the switch have at least a P III 1 GHz processor, with their screen resolution set to 1024 x 768. It is recommended that your PC has P IV 2 GHz and at least 1 Gb of RAM.
CN8600 User Manual Cables A custom USB KVM cable set to link the CN8600 to a server or KVM switch are provided with this package. Custom KVM cable sets are available in various lengths, as shown in the table below: Cable Type USB Length 1.8 m CS Part Number 2L-7D02U / 2L-7D02UI 3.0 m 2L-7D03U / 2L-7D03UI 5.0 m 2L-7D05U To purchase additional cable sets, contact your dealer. One custom Console cable set to link the CN8600 to a local console is provided with this package.
Chapter 1.
CN8600 User Manual Browsers Supported browsers for users that log into the CN8600 include the following: Browser Version Internet Explorer 6 and higher Chrome 8.0 and higher Firefox Safari Windows 3.5 and higher Linux 3.0 and higher Windows 4.0 and higher Mac 3.1 and higher Opera Mozilla Netscape 10,0 and higher Windows 1.7 and higher Sun 1.7 and higher 9.0 and higher * See Mac Systems, page 145, for further information regarding Safari.
Chapter 1. Introduction Components Front View 1 No. Component 2 3 4 5 6 Description 1 Reset button Press the Reset button for more than three (3) seconds to revert to factory settings. 2 LAN 2 10/100/ 1000 LED Lights ORANGE to indicate that the CN8600 is transmitting at 10 Mbps on this port. Lights ORANGE + GREEN to indicate that the CN8600 is transmitting at 100 Mbps on this port. Lights GREEN to indicate that the CN8600 is transmitting at 1000 Mbps on this port.
CN8600 User Manual Rear View 2 1 7 No. 4 3 8 Component 9 10 5 6 11 Description 1 Grounding Terminal The wire used to ground the unit connects here. 2 Control Port This port only connects to an optional control box that requires a separate purchase. 3 Local Console Port Connect the cable for the local console (USB keyboard, DVI monitor, USB mouse, microphone and speakers) to this port. Each connector is color coded and marked with an appropriate icon.
Chapter 1. Introduction 9 Virtual Media / Laptop USB Console (LUC) Switch Use this switch to select how the mini USB port operates, whether as a Virtual Media port or a Laptop USB Console port. 10 Virtual Media Port / When the Virtual Media / Laptop USB Console (LUC) Switch is set to Virtual Media, use the USB 2.0 cable provided with this package to connect a USB port on the server to the CN8600's Virtual Media port. See Virtual Media, page 82, for details.
CN8600 User Manual This Page Intentionally Left Blank 12
Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 123. Please review it before proceeding. 2. Make sure that the power to any device that you connect to the installation has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function. 3. Any installation that does not follow the instructions in this guide may be hazardous. 4.
CN8600 User Manual Rack / Wall Mounting The CN8600 can be installed in most standard 19" (1U) racks or mounted to a wall. To rack mount the unit or attach the unit to the wall, do the following: 1. Use the screws supplied with your rack mounting kit to attach the mounting brackets to each side of the device: Phillips screw head M3 x 2 2. If rack mounting, position the device in the rack and align the holes in the mounting brackets with the hole in the rack.
Chapter 2. Hardware Setup Installation To install the CN8600, refer to the installation diagrams on the following pages (the numbers correspond to the numbers of the steps), and do the following: 1. Plug your USB keyboard, mouse, DVI monitor, speakers and microphone into the local console port section located on the CN8600 unit’s rear panel. 2.
CN8600 User Manual Note: Dual power operation is optional – the second power source is for back-up; a second power adapter requires a separate purchase 11. Power on the CN8600, then power on the server/KVM switch. Note: For safety reasons, we suggest you ground the switch using a grounding wire.
Chapter 3 Browser Login The CN8600 can be accessed either from an Internet type browser, or via the following methods: Windows Client (see The Client Viewer, page 63); Java Applet viewer (see The JavaClient Viewer, page 97); Windows or Java application (AP) program (see AP Operation, page 91); Laptop USB Console (LUC) port; and Local Console (see Local Console, page 109) The next several chapters describe browser-based operations.
CN8600 User Manual (Continued from previous page.) 2. A Security Alert screen (or dialog box) appears. Accept the certificate – it can be trusted. (See Trusted Certificates, page 136, for details.) If a second certificate appears, accept it as well. Note: The Security Alert screen’s appearance varies depending on the browser version. The CN8600 login page appears: 3. Provide a valid Username and Password (set by the CN8600 administrator), then click Login to continue. Note: 1.
Chapter 3. Browser Login Main Screen After you have successfully logged in, the CN8600 Main screen appears: The Main screen consists of the user menu in the left panel, with a Viewer icon (to launch the Java or WinClient Viewer) as well as a Logout icon displayed in the bottom of the menu. Note: If a user does not have permission to perform a particular activity, the menu option for that activity does not appear. See Download, page 61, for permission details.
CN8600 User Manual This Page Intentionally Left Blank 20
Chapter 4 Configuration Introduction The administration utilities, represented by the links and icons located at the left panel of the CN8600 web page, are used to configure the CN8600’s operating environment. This chapter discusses each of them in turn. Note: 1. As you make your configuration changes in each dialog box, click Save to apply the settings. 2. Some configuration changes only take effect after a CN8600 reset. To have the changes take effect, log out and then log back in again. 3.
CN8600 User Manual Basic Setting The following sections describe the screens under Basic Setting, which enable users to view or edit user information and device settings, including sessions, firmware version, configuration backup/restore and EDID. Click the User Management, Sessions and Maintenance links in the left panel menu to view the screens.
Chapter 4. Configuration Permissions Click to place/remove a check mark next to an item to grant/withhold access to that aspect of the CN8600’s operation. Windows Client: Checking this allows a user to access the CN8600 via the Windows Client software. Config: Checking this allows the user to set up and modify the CN8600's operating environment. Telnet: Checking this allows a user to access the CN8600 via the network protocol of the same name.
CN8600 User Manual Sessions The Sessions screen lets the administrator see at a glance all the users currently logged into the CN8600, and provides information about each of their sessions. The meanings of the headings at the top of the page are fairly straightforward. The IP heading refers to the IP address that the user has logged in from. The Client heading refers to the means the user employed to connect to the CN8600 (Browser, WinClient AP, JavaClient AP, etc.).
Chapter 4. Configuration Maintenance The Maintenance screen allows the Administrator to upgrade the CN8600’s firmware, view the monitor’s EDID, backup/restore the CN8600’s configuration settings and ping an IP address. Upgrade Main Firmware As new versions of the CN8600 firmware become available, they can be downloaded from our website. Check the website regularly to find the latest information and packages. To upgrade the firmware, do the following: 1. Download the new firmware file to your computer. 2.
CN8600 User Manual 5. After the upload completes, a message appears on the screen to inform you that the operations succeeded. Click Logout at the bottom left of the Main web page. 6. In the screen that comes up click Yes to confirm that you want to exit and reset the CN8600. Note: You will need to wait a bit before logging back in.
Chapter 4. Configuration Backup / Restore The Backup / Restore screen gives you the ability to back up the CN8600’s configuration and user profile information. Backed up User Account and Configuration information can be restored with the Restore section. Information currently configured on the CN8600 will be replaced with the information that you restore. To perform a backup, do the following: 1. (Optional) In the Password field, key in a password for the file.
CN8600 User Manual (Continued from previous page.) 3. When the browser asks what you want to do with the file, select Save to disk; then save it in a convenient location. Note: The CN8600 saves all its backup files as sysconfig.cfg. If you want to save more than one backup file, simply rename the file to something convenient when you save it. To restore a previous backup, do the following: 1.
Chapter 4. Configuration Ping Host The Ping Host section enables you to ping an IP address. Enter the IP address/ Hostname then click Ping.
CN8600 User Manual Advanced Setting The following sections describe the administration utilities covered under Advanced Setting, including the Device Information, Network, ANMS, Security, Console Management, Date/Time, Customization screens. Device Information The Device Information screen provides information about the CN8600's status. You can change the device name in this screen.
Chapter 4. Configuration Network The Network screen is used to specify the CN8600's network environment.
CN8600 User Manual IP Installer The IP Installer is an external Windows-based utility for assigning IP addresses to the CN8600. Click one of the radio buttons to select Enabled, View Only, or Disabled for the IP Installer utility. See p. 129 for IP Installer details. Note: 1. If you select View Only, you will be able to see the CN8600 in the IP Installer’s Device List, but you will not be able to change the IP address. 2.
Chapter 4. Configuration Redundant NIC A Redundant NIC ensures that the CN8600 is always online by switching to another network adapter in case the primary connection fails. Check Redundant NIC if you are using the secondary LAN port for a second IP address. If you are using the secondary LAN port for a second IP address, leave Redundant NIC unchecked. Use the drop-down menu and select 1000M Network Adapter 2, then set the IP and DNS addresses for it.
CN8600 User Manual IPv6 Settings The CN8600 can either have its IPv6 address assigned dynamically at bootup (DHCP), or it can be given a fixed IPv6 address. For dynamic IP address assignment, select the Obtain an IPv6 address automatically, radio button. (This is the default setting.) To specify a fixed IP address, select the Set IPv6 address manually, radio button and fill in the IP address. The CN8600 can either have its DNS server address assigned automatically, or a fixed address can be specified.
Chapter 4. Configuration ANMS The Advanced Network Management Settings screen allows you to set up login authentication and authorization management from external sources. It is divided into several sections, each of which is described in the sections that follow. Event Destination This section lets you configure the SMTP, log server, SNMP and syslog server settings.
CN8600 User Manual SMTP Settings To have the CN8600 email reports from the SMTP server to you, do the following: 1. Check Enable report from the following SMTP server, and key in the IP address and service port of your SMTP server. 2. If you’re connecting to a secure server, check My server requires secure connection (SSL). 3.
Chapter 4. Configuration Log Server Important transactions that occur on the CN8600, such as logins and internal status messages, are kept in an automatically generated log file Specify the MAC address of the computer that the Log Server runs on in the MAC address field. Specify the port used by the computer that the Log Server runs on to listen for log details in the Port field. The valid port range is 1–65535. The default port number is 9001.
CN8600 User Manual Authentication The CN8600 allows log in authentication and authorization through external programs. This screen lets you configure the RADIUS, LDAP, and CC Management settings. If you want to use a RADIUS, LDAP, CC Authentication instead of the CN8600 device authentication, check Disable Device Authentication. Selecting this option will disable login authentication locally on the CN8600.
Chapter 4. Configuration LDAP Settings To allow authentication and authorization via LDAP or LDAPS, the Active Directory’s LDAP Schema must be extended so that an extended attribute name for the CN8600 – CN8600-userProfile – is added as an optional attribute to the person class.
CN8600 User Manual The Permission Attribute Value (for RADIUS and LDAP) The attribute value for permission is made up of two parts: 1) the IP address of the CN8600 a user will access; and 2) a string that indicates the access rights the user has on the CN8600 at that IP address. For example: 192.168.0.80&c,w,j;192.168.0.188&v,l The makeup of the permission entry is as follows: An ampersand (&) connects the CN8600’s IP with the access rights string.
Chapter 4. Configuration CC Management Settings To allow authorization for the CN8600 through a CC (Control Center) server, check Enable and fill in the CC Server’s IP address and the port that it listens on in the appropriate fields. Note: Authentication refers to determining the authenticity of the person logging in; authorization refers to assigning permission to use the device’s various functions.
CN8600 User Manual Timeout - Sets the amount of time (in minutes) that a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures. The default is 3 minutes. Note: If you don’t enable Login Failures, users can attempt to log in an unlimited number of times with no restrictions. For security purposes, we recommend that you enable this function and enable the lockout policies.
Chapter 4. Configuration Adding Filters To add an IP filter, do the following: 1. Click Add. Key in the IP address range you want to filter, and click OK: 2. Repeat these steps for any additional IP addresses you want to filter. To add a MAC filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Specify the MAC address in the dialog box, then click OK. 3. Repeat these steps for any additional MAC addresses you want to filter.
CN8600 User Manual Deleting Filters To delete a filter, select it in the IP Filter or MAC Filter list box and click Delete. The Filter section also lets administrators specify a Login String that users must include (in addition to the IP address) when they access the CN8600 with a browser. For example: 192.168.0.126/CN8600 The following characters are allowed: 0–9 a–z A–Z ~ ! @ $ ^ & * ( ) _ + ‘ - = [ ] { } ; ’ < > , .
Chapter 4. Configuration Account Policy Set the parameters for the username and password. Minimum Username Length: Enter the minimum number (0 - 16) of characters required for a username (default is 6). Minimum Password Length: Enter the minimum number (0 - 16) of characters required for a password (default is 6). Check whether the password must contain at least: One Upper Case, One Lower Case; and/or One Number character.
CN8600 User Manual Mode Use this section to set the working mode parameters. Enable ICMP so that the CN8600 can be pinged. If it is not enabled, the device cannot be pinged. The default is Enabled. Enable Multiuser Operation to permit more than one user to log into the CN8600 at the same time. The default is Enabled.
Chapter 4. Configuration Private Certificate When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to the intended site. For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate.
CN8600 User Manual Importing the Private Certificate To import the private certificate, do the following: 1. Click Browse to the right of Private Key; browse to where your private encryption key file is located; and select it. 2. Click Browse to the right of Certificate; browse to where your certificate file is located; and select it. 3. Click Upload to complete the procedure. Note: Both the private encryption key and the signed certificate must be imported at the same time.
Chapter 4. Configuration 3. After filling in the form (all fields are required), click Create. A self-signed certificate based on the information you just provided is now stored on the CN8600. 4. Click Get CSR, and save the certificate file (csr.cer) to a convenient location on your computer This is the file that you give to the third party CA to apply for their signed SSL certificate. 5. After the CA sends you the certificate, save it to a convenient location on your computer.
CN8600 User Manual Console Management This section discusses methods of opening the CN8600 console via OOBC or serial connection. OOBC In case the CN8600 cannot be accessed with the usual LAN-based methods, it can be accessed via the switch’s modem port. To enable support for PPP (modem) operation, click to put a checkmark in the Enable Out of Band Access checkbox.
Chapter 4. Configuration Dial Out For the dial out function, you must establish an account with an Internet Service Provider, and use a modem to dial up to your ISP account. An explanation of the Enable Dial Out items is given in the table below: ISP Settings: Specify the telephone number, account name (username), and password that you use to connect to your ISP. Dial Out Schedule: This entry sets up the times you want the CN8600 to dial out over the ISP connection.
CN8600 User Manual PPP online time specifies how long you want the ISP connection to last before terminating the session and hanging up the modem. A setting of zero means it is always on line. Emergency Dial Out: If the CN8600 gets disconnected from the network, or the network goes down, this function puts the switch on line via the ISP dial up connection.
Chapter 4. Configuration Serial Console To configure the CN8600 to interact with the connected serial device, you need to set its parameters to match the parameters of the device in the Port Property Settings. Select the values that match the ones used by the connected serial console device. The port property settings that the CN8600 supports are as follows: Baud Rate: This sets the port’s data transfer speed. Choices are from 300– 38400 (drop down the list to see them all).
CN8600 User Manual Note: None is only supported for baud rates of 9600 and lower. For baud rates greater than 9600, you must choose Hardware or XON/XOFF. Port Alert Properties: You can specify up to 10 types of events (e.g., Power On). Enter them in the provided Alert String (1 - 10) fields. When you have finished making your selections, click Save. Date/Time The Date/Time dialog page sets the CN8600 time parameters: Set the parameters according to the information below.
Chapter 4. Configuration Date / Time Select the month from the dropdown listbox. Click < or > to move backward or forward by one year increments. In the calendar, click on the day. To set the time, key in the numbers using the 24 hour HH:MM:SS format. Click Set to save your settings. Network Time To have the time automatically synchronized to a network time server, do the following: 1. Check the Enable auto adjustment checkbox. 2.
CN8600 User Manual Customization Use this section to edit the device settings. If Force All to Grayscale is enabled, the remote displays of all devices connected to the CN8600 are changed to grayscale. This can speed up I/O transfer in low bandwidth situations. If Enable Client AP Device List is enabled, the switch appears in the Server List when using the WinClient or Java Client AP (see The Client Viewer, page 63, and The JavaClient Viewer, page 97).
Chapter 4. Configuration Multiuser Mode: Defines how a port is to be accessed when multiple users have logged on, as follows: Exclusive: The first user to switch to the port has exclusive control over the port. No other users can view the port. Occupy: The first user to switch to the port has control over the port. However, additional users may view the port’s video display. Share: Users simultaneously share control over the port.
CN8600 User Manual Preferences The following sections describe the administration utilities covered on this section, including the User Preferences, Log, Remote Console and Download screens. You can find the links to these screens under Preferences in the left panel menu. User Preferences The User Preferences screen allows the user to set the device password, as well as device parameters including the Language, OSD Hotkey, Logout Timeout and the Viewer.
Chapter 4. Configuration Password Change your password using the following fields: Old Password: Key in the old password. New Password: Key in the new password. Confirm Password: Key in the exact same characters to verify you have entered the correct new password Click Change Password to apply your settings. Logs The CN8600 logs all the events that take place on it. Following a reset, it writes them to a log file, which is a searchable database.
CN8600 User Manual Remote Console The preview in this screen shows a snapshot of the server’s display, as follows: Clicking Refresh updates the snapshot of the remote display. Select the Exit Macro you would like to use and click Save. To configure the PN0108 (a Power Over the NET™ device), click Open Power Management. When connection between the devices is established, you can only use the CN8600’s IP address to access the configuration screens of the PN0108.
Chapter 4. Configuration Download The Download page lets you download the standalone Windows Client AP, Java client AP and Log Server AP. 1. Click the button of the AP you want to download. 2. Follow the on-screen instructions to complete the installation and have the program icon placed on your desktop. For more information on the Windows Client AP and Java Client AP, refer to Chapter 6 on page 91. For details on the Log Server AP, refer to Chapter 10 on page 115.
CN8600 User Manual This Page Intentionally Left Blank 62
Chapter 5 The Client Viewer Starting Up The Client Viewer is available when you log into the CN8600 web GUI using a browser. After you log in (see Logging In, page 17), click the Viewer icon in the left panel menu. A second or two after, the remote server’s display appears as a window on your desktop: By default, the WinClient version of the viewer is displayed. If you want to use the JavaClient version, see User Preferences, page 58 for details on how to configure this option.
CN8600 User Manual Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system. You can maximize the window, drag the borders to resize the window; or use the scrollbars to move around the screen. You can switch between your local and remote programs with [Alt + Tab]. Note: 1. Due to net lag, there might be a slight delay before your keystrokes show up.
Chapter 5. The Client Viewer By default, the left of the top text row shows the video resolution of the remote display. As the mouse pointer moves over the icons in the icon bar, however, the information in the top text row changes to describe the icon's function. In addition, if a message from another user is entered in the message board, and you have not opened the message board in your session, the message will appear in the top row.
CN8600 User Manual Control Panel Functions The Control Panel functions are described in the table below. Note: Clicking the T button at the top right of the dialog boxes that appear for the control panel functions brings up a slider to adjust the transparency of the dialog box. After making your adjustment, click anywhere in the dialog box to dismiss the slider. Icon Function This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements.
Chapter 5. The Client Viewer Icon Function Click to toggle the remote display between color and grayscale. Click to bring up the Virtual Media dialog box. The icon changes when a virtual media device is started on the port. See Virtual Media, page 82, for specific details. Note: This icon displays in gray when the function is disabled or not available to the user. Click to zoom the remote display window. Note: This feature is only available in windowed mode (Full Screen Mode is off).
CN8600 User Manual Icon Function These icons show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. When the lock state is On, the LED is bright green and the lock hasp is closed. When the lock state is Off, the LED is dull green and the lock hasp is open. Click on the icon to toggle the status. Note: These icons and your local keyboard icons are in sync. Clicking an icon causes the corresponding LED on your keyboard to change accordingly.
Chapter 5. The Client Viewer If you find the default Hotkey combinations inconvenient, you can reconfigure them as follows: 1. Highlight an Action, then click Set Hotkey. 2. Press your selected Function keys (one at a time). The key names appear in the Hotkeys field as you press them. You can use the same function keys for more than one action, as long as the key sequence is not the same. To cancel setting a hotkey value, click Cancel; to clear an action’s Hotkeys field, click Clear. 3.
CN8600 User Manual Action Explanation Substitute Ctrl key If your local computer captures Ctrl key combinations, preventing them from being sent to the remote system, you can implement their effects on the remote system by specifying a function key to substitute for the Ctrl key. If you substitute the F11 key, for example, pressing [F11 + 5] would appear to the remote system as [Ctrl + 5]. The default key is F11.
Chapter 5. The Client Viewer 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro: 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Pause again.
CN8600 User Manual Clicking Cancel cancels all keystrokes. When you have finished, click Stop. This is the equivalent of clicking Done in Step 5. Note: 1. Case is not considered – typing A or a has the same effect. 2. When recording the macro the focus must be on the remote screen. It cannot be in the macro dialog box. 3. Only the default keyboard characters may be used. Alternate characters cannot be used.
Chapter 5. The Client Viewer If you run the macro from this dialog box, you have the option of specifying how the macro runs. If you choose Play Without Wait, the macro runs the keypresses one after another with no time delay between them. If you choose Play With Time Control, the macro waits for the amount of time between key presses that you took when you created it. Click on the arrow next to Play to make your choice.
CN8600 User Manual 3. By opening this dialog box and clicking Play. Note: User Macros are stored on the Local Client computer of each user. Therefore there is no limitation on the of number of macros, the size of the macro names, or makeup of the hotkey combinations that invoke them. Search, at the bottom of the dialog box, lets you filter the list of macros that appear in the large upper panel for you to play or edit.
Chapter 5. The Client Viewer 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro: 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Pause again. Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes (see page 75). Note: 1.
CN8600 User Manual 4. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column: 5. If you want to change any of the keystrokes, select the macro and click Edit. This brings up a dialog box similar to the one for Show. You can change the content of your keystrokes, change their order, etc. 6. Repeat the procedure for any other macros you wish to create.
Chapter 5. The Client Viewer Video Settings The Video Settings dialog box allows you to adjust the placement and picture quality of the remote screen display on your monitor. The adjustment options are as follows: Option Usage Click this to control the transparency of the Video Settings dialog box. Performance Select the type of internet connection that exists between the Local Client computer and the CN8600.
CN8600 User Manual Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box. Under Basic configuration, there are ten preset and four user-defined levels to choose from. Drop down the list box and choose the most suitable one.
Chapter 5. The Client Viewer Option Usage Video Quality Drag the slider bar to adjust the overall video quality. The larger the value, the clearer the picture and the more video data goes through the network. Depending on the network bandwidth, a high value may adversely affect response time. Enable Refresh The CN8600 can redraw the screen every 1 to 99 seconds, eliminating unwanted artifacts from the screen. Select Enable Refresh and enter a number from 1 through 99.
CN8600 User Manual The Message Board To alleviate the possibility of access conflicts resulting from multiple user logins, the CN8600 provides a message board that allows users to communicate with each other: The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Action Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled.
Chapter 5. The Client Viewer Message Display Panel Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board won't appear. Compose Panel Key in the messages that you want to post to the board in this panel. Click Send, or press [Enter] to post the message to the board. User List Panel The names of all the logged in users are listed in this panel.
CN8600 User Manual Virtual Media The Virtual Media feature allows a drive, folder, image file, or removable disk on a local client computer to appear and act as if it were installed on the remote server. Virtual Media also supports a smart card reader function that allows a reader plugged into a local client computer to appear as if it were plugged into the remote server.
Chapter 5. The Client Viewer 2. Click Add; then select the media source. Depending on your selection, additional dialog boxes appear enabling you to select the drive, file, folder, or removable disk you desire. See Virtual Media Support, page 148 for details about mounting these media types. 3. To add additional media sources, click Add, and select the source as many times as you require. Up to three virtual media choices can be mounted. The top three in the list are the ones that are selected.
CN8600 User Manual 5. To remove an entry from the list, highlight it and click Remove. 6. After you have made your media source selections, click Mount. The dialog box closes. The virtual media devices that you have selected are redirected to the remote system, where they show up as drives, files and folders on the remote system’s file system.
Chapter 5. The Client Viewer Smart Card Reader Note: This feature is only available when using the WinClient Viewer or the Windows Client AP. The smart card reader function allows a reader plugged into a local client computer’s USB port to be redirected, and appear as if it were plugged into the remote server. One purpose of smart cards (Common Access Cards, for example), is to allow authentication to the remote server from the local client.
CN8600 User Manual The On-Screen Keyboard The CN8600 supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems are not the same, you do not have to change the configuration settings for either system.
Chapter 5. The Client Viewer To display/hide the expanded keyboard keys, click the arrow to the right of the language list arrow. Mouse Pointer Type The CN8600 offers a number of mouse pointer options when working in the remote display. Click this icon to select the type that you would like to work with: Note: The icon on the Control Panel changes to match your choice.
CN8600 User Manual Automatic Mouse Synchronization (DynaSync) Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements. The icon on the toolbar indicates the synchronization mode status as follows: Icon Function The green check mark on this icon indicates that Mouse DynaSync is available and is enabled. This is the default setting when Mouse DynaSync is available. (See the Note, above.
Chapter 5.
CN8600 User Manual Item Description Screen Options If Full Screen Mode is enabled, the remote display fills the entire screen. If Full Screen Mode is not enabled, the remote display appears as a window on the client desktop. If the remote screen is larger than what is able to fit in the window, scrollbars will appear. If Keep Screen Size is enabled, the remote screen is not resized.
Chapter 6 AP Operation Introduction In addition to the browser based client viewers, the CN8600 also provides stand-alone Windows and Java applications that can be used without a browser. The applications can be found on the CN8600 software CD. Download the Windows Client AP and the Java Client AP from the web GUI. Refer to Download, page 61 for more details. The Windows Client AP Installation To install the stand-alone Windows Client program, do the following: 1. In the web GUI, go to the Download page.
CN8600 User Manual The Windows Client Connection Screen A description of the Connection Screen is given in the following table: Item Description Server List Each time the CN8600 Windows Client program is run, it searches the user's local LAN segment for CN8600 units, and lists whichever ones it finds in this box. If you want to connect to one of these units, select it, then click Login. When you have finished with your session, Click Logout to end the connection.
Chapter 6. AP Operation Logging In Once the CN8600 connects to the unit you specified, a login window appears: Provide a valid Username and Password, then Click OK to continue. Note: The default Username is administrator; the default Password is password. For security, we strongly recommend that you change these to something unique (see Logs, page 59, for details).
CN8600 User Manual The Administrator Utility The Administrator Utility appears as a tabbed notebook. Each tab represents a different administrative function. A description of the functions and how to configure their settings is provided in the sections that follow. The Settings notebook opens with the Port Access page displayed. This page is essentially the same as the browser-based version. Additionally, the icons at the top panel perform the same functions as the browser-based version.
Chapter 6. AP Operation The Java Client AP The Java Client AP is provided to make the CN8600 accessible to all platforms. Systems that have JRE 6 Update 3 or higher installed can connect. If you don't already have Java, it is available for free download from Sun's Java web site (http://java.sun.com). Starting Up To connect to the CN8600 with the stand-alone Java Client program, copy JavaClient.
CN8600 User Manual Logging In Once the CN8600 connects to the unit you specified, a login window appears: Provide a valid Username and Password, then Click OK. Note: The default Username is administrator; the default Password is password. For security, we strongly recommend that you change these to something unique (see Logs, page 59, for details). After you have successfully logged in, the Connection screen reappears: These function the same way as the ones described in the Windows Client AP section.
Chapter 7 The JavaClient Viewer Introduction The JavaClient Viewer makes the CN8600 accessible to all platforms that have the Java Runtime Environment (JRE) installed. (See System Requirements, page 5, for the required JRE version.) The JRE is available for free download from the Java web site (http://java.com). To run the JavaClient Viewer, after you log in (see Logging In, page 17), Click the Open Java Applet link on the Remote Console Preview panel.
CN8600 User Manual A second or two after you click the Open Java Applet (or Open Viewer) link, the remote server’s display appears as a window on your desktop: Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system. You can maximize the window, drag the borders to resize the window; or use the scrollbars to move around the screen. You can switch between your local and remote programs with [Alt + Tab]. Note: 1.
Chapter 7. The JavaClient Viewer The JavaClient Control Panel The JavaClient control panel is hidden at the top center of the screen. It becomes visible when you move the mouse pointer into that area: Note: 1. The above image shows the complete Control Panel. The icons that appear can be customized. See Control Panel Configuration, page 107, for details. 2. To place the control panel anywhere on the screen, move the mouse pointer over the text bar area and drag the panel to the new position.
CN8600 User Manual Control Panel Functions The Control Panel functions are described in Control Panel Functions, page 66. Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections. Hotkeys Various actions related to manipulating the remote server can be accomplished with s. Selecting the Hotkeys radio button lets you configure which s perform the actions.
Chapter 7. The JavaClient Viewer User Macros User Macros are used to perform specific actions on the remote server. To create the macro, do the following: 1. Select the User Macros radio button, then click Add. User Macro operation is the same under the JavaClient as it is under the WinClient. See User Macros, page 70 for details. System Macros System Macros are used to create exit macros for when you close a session.
CN8600 User Manual Search allows you to find previously created macros and have them listed in the large upper panel for you to play or edit. The Search operation is the same under the JavaClient as it is under the WinClient. See p. 74 for details. Video Settings The Video settings dialog box allows you to adjust the placement and picture quality of the remote screen display on your monitor. Video Settings operation is the same under the JavaClient as it is under the WinClient.
Chapter 7. The JavaClient Viewer Message Board The CN8600 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature, similar to an internet chat program, allows users to communicate with each other: The buttons on the Button Bar are toggles. Their actions are described in the table below: Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled.
CN8600 User Manual The names of all the logged in users appear in the User List panel. Select the users that you want to post to before sending your message. Users that are not selected will not see the message. To Hide/Unhide the User List panel, click on the arrows in the panel separator. If a user has disabled Chat, the Disabled Chat icon displays before the user's name to indicate so.
Chapter 7. The JavaClient Viewer Virtual Media The Virtual Media feature allows a folder or image file on a local client computer to appear and act as if it were installed on the remote server. Virtual Media also supports a smart card reader function that allows a reader plugged into a local client computer to appear as if it were plugged into the remote server. To implement this redirection feature, do the following: 1.
CN8600 User Manual The On-Screen Keyboard The CN8600 supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: On-Screen Keyboard operation is the same under the JavaClient as it is under the WinClient. See The On-Screen Keyboard, page 86 for details. Mouse Pointer Type The CN8600 offers a number of mouse pointer options when working in the remote display.
Chapter 7. The JavaClient Viewer Mouse DynaSync Mode Clicking this icon selects whether synchronization of the local and remote mouse pointers is accomplished either automatically or manually. DynaSync operation is the same under the JavaClient as it is under the WinClient. See Mouse DynaSync Mode, page 87 for details.
CN8600 User Manual This Page Intentionally Left Blank 108
Chapter 8 Local Console The CN8600 can be accessed directly from a local console’s keyboard/mouse/ monitor or via a laptop application (AP) program at the local site. Console Lock Switch The switch on the CN8600 rear panel lets you select how the mini USB port operates. Set the switch to LUC to use the mini USB port as a Laptop USB Console port. This lets you conveniently configure the CN8600 directly at the local site simply by connecting a laptop to the port.
CN8600 User Manual Laptop USB Console To use the mini USB port for Laptop USB Console (LUC) operations, set the switch at the rear panel of the CN8600 to LUC. Note: The LUC function only works for Windows systems. The laptop application (AP) program for operating the LUC is built into the CN8600’s firmware and does not require a download. To access the switch, do the following: 1. Use the USB 2.
Chapter 8. Local Console Laptop USB Console Main Page After connecting a laptop to the CN8600’s Laptop port, logging in, and opening the AP, the Laptop Console main page appears. The Laptop Console Main Page is similar to the Web Browser, WinClient and Java Client Main Pages. See AP Operation, page 91, for further details, and reference the AP GUI sections throughout the rest of the manual regarding operations.
CN8600 User Manual This Page Intentionally Left Blank 112
Chapter 9 The Log File The Log File Screen The CN8600 logs all the events that take place on it. Following a reset, it writes them to a log file, which is a searchable database. To view the contents of the log file, click the Log icon at the center left of the page. A screen similar to the one below appears: A maximum of 512 events are kept in the log file. As new events are recorded, they are placed at the bottom of the list.
CN8600 User Manual This Page Intentionally Left Blank 114
Chapter 10 The Log Server The Log Server is a Windows-based administrative utility that records all the events that take place on selected CN8600 units and writes them to a searchable database. This chapter describes how to install and configure the Log Server. Installation 1. In the web GUI, go to the Download page. Refer to Download, page 61 for more details. 2. Click the Download Log Server AP button. 3.
CN8600 User Manual Note: 1. The MAC address of the Log Server computer must be specified in the ANMS settings – see Log Server, page 37 for details. 2. The Log Server requires the Microsoft Jet OLEDB 4.0 driver. See The Log Server, page 145 if the program does not start. The screen is divided into three components: A Menu Bar at the top A panel that will contain a list of CN8600 units in the middle (see The Log Server Main Screen, page 120, for details).
Chapter 10. The Log Server Configure The Configure menu contains three items: Add, Edit, and Delete. They are used to add new CN8600 units to the CN8600 List, edit the information for units already on the list, or delete CN8600 units from the list. To add a CN8600 to the CN8600 List, click Add. To edit or delete a listed CN8600, first select the one you want in the CN8600 List window, then open this menu and click Edit or Delete.
CN8600 User Manual Events The Events Menu has two items: Search and Maintenance. Search Search allows you to search for events containing specific words or strings. When you access this function, a screen similar to the one below appears: A description of the items is given in the table below: Item Explanation New search This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected CN8600.
Chapter 10. The Log Server Start Date Select the date that you want the search to start from. The format follows the YYYY/MM/DD convention, as follows: 2009/11/04 Start Time Select the time that you want the search to start from. End Date Select the date that you want the search to end at. End Time Select the time that you want the search to end at. Pattern Key in the pattern that you are searching for here. The multiple character wildcard (*) is supported. E.g., h*ds would match hands and hoods.
CN8600 User Manual Help From the Help Menu, click Contents to access the online Windows Help file. The help file contains instructions about how to setup, operation and troubleshoot the Log Server. The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels. The upper (List) panel lists the CN8600 units that have been selected for the Log Server to track (see Configure, page 117).
Chapter 10. The Log Server The List Panel The List panel contains six fields: Field Recording Explanation Determines whether the Log Server records log events for this CN8600 or not. If the Recording check box is checked, the field displays Recording, and log events are recorded. If the Recording check box is not checked, the field displays Paused, and log events are not recorded.
CN8600 User Manual This Page Intentionally Left Blank 122
Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers. The device cabinet is provided with slots and openings to allow for adequate ventilation.
CN8600 User Manual extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS). Position system cables and power cables carefully; Be sure that nothing rests on any cables.
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first. Make sure that the rack is level and stable before extending a device from the rack.
CN8600 User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, see Telephone Support, page iii. North America Email Support Online Technical Support support@aten-usa.com Troubleshooting Documentation Software Updates Telephone Support http://www.aten-usa.
Appendix IP Address Determination If you are an administrator logging in for the first time, you need to access the CN8600 in order to give it an IP address that users can connect to. There are several methods to choose from. In each case, your computer must be on the same network segment as the CN8600. After you have connected and logged in you can give the CN8600 its fixed network address. (See Network, page 31.) Local IP Setup Use the local console to set the IP address.
CN8600 User Manual 3. In the screen that appears, press F1 to set the IP address. Proceed to step 4. Press F2 to enable the CN8600 to authenticate users. The CN8600 allows authentication and authorization through external programs. If the external programs fail to authenticate and you cannot log on to the device, use the local console to transfer authentication to the CN8600. The following message displays when the operation is successful. See Authentication, page 38 for details.
Appendix 5. From the list, select DHCP: Enable and hit the space bar to toggle enabling or disabling the DHCP server. It should change to DHCP: Disable with additional fields, as follows: 6. For the fields Fixed IP, Subnet Mask, and Default Gateway, select each choice and enter the numerical address (dotted quad address). 7. Go to Save and Reset and enter Y to confirm the new IP address. IP Installer For computers running Windows, an IP address can be assigned with the IP Installer utility: 1.
CN8600 User Manual 2. Select the CN8600 in the Device List. Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List. 2. If there is more than one device in the list, use the MAC address to pick the one you want. The CN8600's MAC address is located on its bottom panel. 3. Select either Obtain an IP address automatically (DHCP), or Specify an IP address.
Appendix 3. Assign a fixed IP address for the CN8600 that is suitable for the network segment that it resides on. 4. After you log out, reset your computer's IP address to its original value. AP Windows Client For computers running Windows, the CN8600's IP address can be determined with the Windows AP program (see The Windows Client AP, page 91).
CN8600 User Manual IPv6 At present, the CN8600 supports two IPv6 address protocols: Link Local IPv6 Address, and IPv6 Stateless Autoconfiguration Link Local IPv6 Address At power on, the CN8600 is automatically configured with a Link Local IPv6 Address (for example, fe80::210:74ff:fe61:1ef). To find out what the Link Local IPv6 Address is, log in with the CN8600’s IPv4 address and click the Basic Setting icon. The address is displayed at the bottom of the Basic Setting page (see page 22).
Appendix IPv6 Stateless Autoconfiguration If the CN8600’s network environment contains a device (such as a router) that supports the IPv6 Stateless Autoconfiguration function, the CN8600 can obtain its prefix information from that device in order to generate its IPv6 address. For example, 2001::74ff:fe6e:59. As above, the address is displayed at the bottom of the Basic Setting page.
CN8600 User Manual Port Forwarding For devices located behind a router, port forwarding allows the router to pass data coming in over a specific port to a specific device. By setting the port forwarding parameters, you tell the router which device to send the data coming in over a particular port to. For example, if the CN8600 connected to a particular router has an IP address of 192.168.1.
Appendix Keyboard Emulation The PC compatible (101/104 key) keyboard can emulate the functions of the Sun and Mac keyboards. The emulation mappings are listed in the table below.
CN8600 User Manual Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft’s list of Trusted Authorities.
Appendix Installing the Certificate To install the certificate, do the following: 3. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted. 4. Click Install Certificate. 5. Follow the Installation Wizard to complete the installation. Unless you have a specific reason to choose otherwise, accept the default options. 6.
CN8600 User Manual 7. Next, click Finish to complete the installation; then click OK to close the dialog box.
Appendix Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the CN8600 a mismatch warning occurs: You can click Yes to go on, or you can disable mismatch checking. To disable mismatch checking, do the following: 1. After the page you are logging in to comes up open the browser’s Tools menu; Select Internet Options → Advanced. 2. Scroll to the bottom of the list and uncheck Warn about trusted certificates: 3. Click OK.
CN8600 User Manual Self-Signed Private Certificates If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at www.openssl.org. To create your private key and certificate do the following: 1. Go to the directory where you downloaded and extracted openssl.exe to. 2. Run openssl.exe with the following parameters: openssl req -new -newkey rsa:1024 -days 3653 -nodes -x509 -keyout CA.key -out CA.cer -config openssl.
Appendix Troubleshooting General Operation Problem Erratic operation Resolution The CN8600 needs to be started before the KVM switch 1. If the CN8600 is connected to a KVM switch, make sure to power it on before powering on the switch. 2. If the KVM switch was started before the CN8600, reset or restart the KVM switch. The CN8600 needs to be reset (see Upgrade Main Firmware, page 25, point 1). I can’t access the CN8600, even though I have specified the IP address and port number correctly.
CN8600 User Manual Windows Problem Resolution When I log in, the browser 1. The certificate’s name is not found on Microsoft’s list of generates a CA Root Trusted Authorities. The certificate can be trusted. certificate is not trusted, See Trusted Certificates, page 136, for details. or a Certificate Error 2. You can eliminate this message by importing a certificate response. issued by a recognized third party certificate authority (see Obtaining a CA Signed SSL Server Certificate, page 47).
Appendix Java For mouse synchronization problems, see Macros, page 100, Mouse DynaSync Mode, page 107, and Sun / Linux, page 147. For other problems, see the table below: Problem Java Applet won't connect to the CN8600 Resolution 1. Java 6 Update 3 or higher must be installed on your computer. 2. Make sure to include the correct login string when you specify the CN8600's IP address. 3. Close the Java Applet, reopen it, and try again.
CN8600 User Manual Sun Systems Problem Resolution The display resolution should be set to 1024 x 768: Video display problems with HDB15 interface systems (e.g., Under Text Mode: Sun Blade 1000 servers).1 1. Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow: 1. Open a console and issue the following command: m64config -res 1024x768x60 2. Log out 3. Log in Video display problems with 13W3 interface systems (e.g., Sun Ultra servers).
Appendix Mac Systems Problem Resolution The local and remote mouse pointers do not sync. There are two USB I/O settings for the Mac: Mac 1, and Mac 2 (see Customization, page 56). In general, Mac 1 works with older operating system versions, whereas Mac 2 works with the newer ones. In some cases, however, the reverse is true. If you experience pointer sync problems, try selecting the other mode. When I log in to the switch with my Safari browser, it hangs when I use the Snapshot feature.
CN8600 User Manual Additional Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers, try the following: Windows: Note: In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with the MS operating system. If you have a third party driver installed - such as one supplied by the mouse manufacturer - you must remove it. 1.
Appendix b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 3. Windows ME: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this). 4. Windows NT / Windows 98 / Windows 95: Set the mouse speed to the slowest position.
CN8600 User Manual Virtual Media Support WinClient ActiveX Viewer / WinClient AP IDE CDROM/DVD-ROM Drives – Read Only IDE Hard Drives – Read Only USB CDROM/DVD-ROM Drives – Read Only USB Hard Drives – Read/Write* USB Flash Drives – Read/Write* USB Floppy Drives – Read/Write * These drives can be mounted either as Drives or Removable Disks (see Virtual Media, page 82). Mounting them as removable disks allow booting the remote server if the disk contains a bootable OS.
Appendix Administrator Login Failure If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), there is a procedure you can use to clear the login information. To clear the login information do the following: 1. Power off the CN8600, disconnect the power cord from its inlet, and remove its housing. 2. Use a jumper cap to short the jumper on the mainboard labeled J6. 3. Power on the switch. 4.
CN8600 User Manual Specifications Function Connectors Console Ports Specification KB Video 1 x DVI-D Female (White) Mouse 1 x USB Type A Female (White) Audio KVM Ports LEDs Emulation Speaker 1 x Mini Stereo Jack Female (Green) Microphone 1 x Mini Stereo Jack Female (Pink) KB/Mouse 1 x USB Type B Female (White) Video 1 x DVI-D Female (White) Audio Switches 1 x USB Type A Female (White) Speaker 1 x Mini Stereo Jack Female (Green) Microphone 1 x Mini Stereo Jack Female (Pink) LAN 2 x
Appendix Limited Warranty ATEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ATEN's support department for repair or replacement of your unit. ATEN will not issue a refund. Return requests can not be processed without the original proof of purchase. When returning the product, you must ship the product in its original packaging or packaging that gives an equal degree of protection.
