cs428_2007-05.book Page i Thursday, May 17, 2007 5:08 PM 4 Console / 8 Port KVM Switch CS428 User Manual www.aten.
cs428_2007-05.book Page ii Thursday, May 17, 2007 5:08 PM CS428 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
cs428_2007-05.book Page iii Thursday, May 17, 2007 5:08 PM CS428 User Manual User Information Online Registration Be sure to register your product at our online support center: International – http://support.aten.com North America – http://www.aten-usa.
cs428_2007-05.book Page iv Thursday, May 17, 2007 5:08 PM CS428 User Manual Package Contents The basic CS428 package consists of: 1 CS428 KVM Switch 2 KVM Cable Sets (2L-1701S) 1 Power Adapter 1 Rack Mount Kit 1 User Manual* Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
cs428_2007-05.book Page v Thursday, May 17, 2007 5:08 PM CS428 User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
cs428_2007-05.book Page vi Thursday, May 17, 2007 5:08 PM CS428 User Manual F3 LIST: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 F4 SCAN: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 F5 ADM: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 F6 Set:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 F7 QV . . .
cs428_2007-05.book Page vii Thursday, May 17, 2007 5:08 PM CS428 User Manual About this Manual This User Manual is provided to help you get the most from your c/c system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the CS428 system. Its purpose, features and benefits are presented, and its front and back panel components are described.
cs428_2007-05.book Page viii Thursday, May 17, 2007 5:08 PM CS428 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps.
cs428_2007-05.book Page 1 Thursday, May 17, 2007 5:08 PM Chapter 1 Introduction Overview The CS-428 KVM Switch is a control unit that allows four independent keyboard, mouse, and monitor Consoles to access eight computers, either independently or on a multiuser shared basis, in a convenient, cost effective manner. A Master View CS-428 unit can control up to 8 PCs.
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cs428_2007-05.book Page 3 Thursday, May 17, 2007 5:08 PM 1. Introduction Requirements Console A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation. If a monitor switches to a computer using a resolution that is higher than the resolution that the monitor can support, serious damage to the monitor may result.
cs428_2007-05.book Page 4 Thursday, May 17, 2007 5:08 PM CS428 User Manual Components Front Panel 1 2 No. 1 Component Port LEDs 3 4 Description The Port LEDs provide status information about their corresponding Computer Ports. There is one pair of LEDs for each Port. The one on the left is the On Line LED; the one on the right is the Selected Port LED: An On Line LED lights ORANGE to indicate that the computer attached to its corresponding port is up and running.
cs428_2007-05.book Page 5 Thursday, May 17, 2007 5:08 PM 1. Introduction Rear Panel 2 1 3 No. 4 5 6 Component 7 8 Description 1 Power Switch A rocker switch to power the system on and off. 2 Console 3 and 4 Connectors Use KVM Cable sets (see Cables, page 3), to connect the components that make up Consoles 3 and 4 to these ports. 3 Power Jack The power adapater cable plugs in here.
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cs428_2007-05.book Page 7 Thursday, May 17, 2007 5:08 PM Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 25. Please review it before proceeding. 2. Make sure that power to all the devices you will be connecting up have been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
cs428_2007-05.book Page 8 Thursday, May 17, 2007 5:08 PM CS428 User Manual 2. Use the screws that came with the rack mount kit to screw the mounting brackets into the sides of the unit, as shown in the diagram below: 3. Slide the unit into the rack and secure it to the rack. Single Station Installation The most basic installation is a Single Stage installation, in which no additional Master Views are cascaded down from the first unit.
cs428_2007-05.book Page 9 Thursday, May 17, 2007 5:08 PM 2. Hardware Setup Note: When you turn the unit On, it undergoes a Power On Self Test. If there is a problem, Port LEDs 1 - 4 flash repeatedly according to a pattern that indicates what the problem is. See see Power On Self Test, page 31 for details. 6. Plug in the power cords and power On all the computers. Note: You must turn on the power to the CS428 before turning on the power to the computers.
cs428_2007-05.book Page 10 Thursday, May 17, 2007 5:08 PM CS428 User Manual To set up a two stage installation, do the following: 1. Make sure that power to all the devices you will be connecting up, including all preexisting devices on the installation, have been turned off (unplug the power cords of any computers that have the Keyboard Power On function; unplug the First Stage unit). 2.
cs428_2007-05.book Page 11 Thursday, May 17, 2007 5:08 PM Chapter 3 Basic Operation Hot Plugging The Master View CS428 supports hot plugging - components can be removed and added back into the installation by unplugging their cables from the KVM ports without the need to shut the unit down. In order for hot plugging to work properly, however, these procedures must be followed: 1. When hot plugging cables from the KVM ports the cable must be plugged back into the same port it was removed from. 2.
cs428_2007-05.book Page 12 Thursday, May 17, 2007 5:08 PM CS428 User Manual Port Numbering Each computer on the installation is assigned a unique Port Number (PN). The PN is a one or two segment number that is determined by the Stage Level and KVM port of the KVM switch that the computer is connected to. The first segment represents the KVM Port number of the First Stage unit (the CS428); the second segment represents the KVM Port number of the Second Stage unit.
cs428_2007-05.book Page 13 Thursday, May 17, 2007 5:08 PM Chapter 4 OSD Operation OSD Overview On Screen Display (OSD), provides a menu driven interface to handle the computer switching procedure. All operations start from the OSD Main Menu. To activate the Main Menu, tap either Ctrl key twice. Note: 1. The keys must be on the same side (both left, or both right). 2.
cs428_2007-05.book Page 14 Thursday, May 17, 2007 5:08 PM CS428 User Manual When you invoke the OSD, a screen similar to the one below appears: Note: 1. The diagram depicts the Administrator's Main Screen. The User Main Screen does not show the F2 and F5 function, since they are reserved for the Administrator and can't be accessed by ordinary Users. 2. The OSD always starts in List view, with the highlight bar at the same position it was in the last time it was closed.
cs428_2007-05.book Page 15 Thursday, May 17, 2007 5:08 PM 4. OSD Operation OSD Navigation To dismiss the menu, and deactivate the OSD, Click the X at the upper right corner of the OSD Window; or press [Esc]. To Logout, click F8 or the ZZZ symbol at the top of the Main Screen, or press [F8]. To move up or down through the list one line at a time, Click the Up and Down Triangle symbols (ST) or use the Up and Down Arrow Keys.
cs428_2007-05.book Page 16 Thursday, May 17, 2007 5:08 PM CS428 User Manual OSD Main Menu Headings Heading PN Explanation This column lists the Port Numbers for all the KVM Ports. The simplest method to access a particular computer (assuming you know which port it is attached to), is to Double Click it with the Mouse; or to use the Navigation Keys to move the Highlight Bar to it, then press [Enter] . Indicates ports that this Console can access.
cs428_2007-05.book Page 17 Thursday, May 17, 2007 5:08 PM 4. OSD Operation F2 EDIT: This is an Administrator function. To help remember which computer is attached to a particular port, every port can be given a name. The Edit function allows the Administrator to create, modify, or delete port names. To Edit a port name: 1. Click the port you want, or use the Navigation Keys to move the highlight bar to it. 2. Click the F2 field, or Press [F2]. 3. Key in the new Port Name, or modify/delete the old one.
cs428_2007-05.book Page 18 Thursday, May 17, 2007 5:08 PM CS428 User Manual F3 LIST: This function lets you broaden or narrow the scope of which ports the OSD lists. This will be different for each Console, depending on the choices made for that Console. The choices and their meanings are given in the table, below: Choice Meaning ALL Lists the Port Numbers and Names (if names have been specified - see F2 EDIT:, page 17), of all the ports on the installation.
cs428_2007-05.book Page 19 Thursday, May 17, 2007 5:08 PM 4. OSD Operation F4 SCAN: Clicking the F4 field, or pressing [F4] initiates Scan Mode, in which the OSD cycles through all the ports that have been selected for scanning with the Scan Mode setting (see SCAN MODE, page 22). When you want to stop at a particular location, press the [Spacebar] to stop scanning.
cs428_2007-05.book Page 20 Thursday, May 17, 2007 5:08 PM CS428 User Manual F5 ADM: F5 allows an Administrator to configure the OSD operation of the Console. To change a setting Double Click it; or use the Up and Down Arrow Keys to move the highlight bar to it then press [Enter]. Note: 1.
cs428_2007-05.book Page 21 Thursday, May 17, 2007 5:08 PM 4. OSD Operation Setting Function SET ACCESSIBLE PORTS This function allows Administrators and Users to select which Ports can be accessed from a particular Console. Move the highlight bar to the target computer, then press [Enter] or the [Spacebar] to toggle access On and Off. If access is On, a plus mark ( + ) appears to indicate so. If access is Off, the area is blank. Make your choice, then press [Esc] to confirm.
cs428_2007-05.book Page 22 Thursday, May 17, 2007 5:08 PM CS428 User Manual F6 Set: [F6] allows you to configure the OSD settings for the Console you are working at. To change a setting: 1. Double Click it; or move the highlight bar to it, then press [Enter] 2. Press [Esc] to activate it. After you select an item, a submenu with further choices appears. To make a selection, either Double Click it; or move the Highlight Bar to it, then press [Enter].
cs428_2007-05.book Page 23 Thursday, May 17, 2007 5:08 PM 4. OSD Operation (Continued from previous page.) Setting Function SCAN DURATION Determines how long the display dwells on each port when it cycles through the selected ports in Quick View Scan Mode. Key in a value from 1 - 255 seconds, then press [Enter]. Default is 3 seconds. PRIVATE MODE The [Enter] key is a toggle that Enables/Disables Private Mode for the currently selected port.
cs428_2007-05.book Page 24 Thursday, May 17, 2007 5:08 PM CS428 User Manual F7 QV You can broaden or narrow the number of ports that get automatically scanned by selecting only the ones you want with the QV (Quick View Scan) function. [F7] is a toggle that selects or deselects the currently highlighted port for the Quick View Scanning function (see F4, above). To select/deselect a port for Quick View Scanning: 1. Double Click the port you want, or use the Navigation Keys to move the highlight bar to it.
cs428_2007-05.book Page 25 Thursday, May 17, 2007 5:08 PM Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers.
cs428_2007-05.book Page 26 Thursday, May 17, 2007 5:08 PM CS428 User Manual To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS). Position system cables and power cables carefully; Be sure that nothing rests on any cables.
cs428_2007-05.book Page 27 Thursday, May 17, 2007 5:08 PM Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first.
cs428_2007-05.book Page 28 Thursday, May 17, 2007 5:08 PM CS428 User Manual Technical Support International Email Support Email your questions and concerns to: support@aten.com Online Support 1. Online technical support is available to ALTUSEN customers through our e-Support Center: http://support.aten.com Technical Support Troubleshooting Software Updates 2.
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cs428_2007-05.book Page 31 Thursday, May 17, 2007 5:08 PM Appendix OSD Factory Default Settings Setting Function MULTIUSER MODE Enabled ACCESS TIMEOUT 10 Seconds OSD HOTKEY [Ctrl] [Ctrl] DISPLAY MODE The Port Number plus the Port Name DISPLAY DURATION 3 Seconds SCAN DURATION 3 Seconds Power On Self Test When you turn the unit On, it undergoes a Power On Self Test.
cs428_2007-05.book Page 32 Thursday, May 17, 2007 5:08 PM CS428 User Manual Troubleshooting Symptom Possible Cause Action Keyboard and/or Mouse not responding. The connection from the selected port to the target computer has been broken, or the computer is turned OFF. Check the Online LED for the selected port. If it is not lit: Keyboard/Mouse need to be reset. 1. Unplug the keyboard and/or Mouse connector from the Console Keyboard and/or Mouse Ports, then plug it/them back in. 1.
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