USB Dual View KVM Extender CE774 / CE775 User Manual www.aten.
CE774 / CE775 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
CE774 / CE775 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America http://www.aten-usa.
CE774 / CE775 User Manual Package Contents The CE774 USB Dual View KVM Extender / CE775 USB Dual View KVM Extender with Deskew package consists of: 1 CE774L / CE775L (Local Unit) 1 CE774R / CE775R (Remote Unit) 1 USB KVM Cable Set 1 VGA Cable 2 Power Adapters 1 Mounting Kit 1 User Instructions* Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
CE774 / CE775 User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Online Registration . . . . . . .
CE774 / CE775 User Manual Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 4. Keyboard Emulation Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CE774 / CE775 User Manual About this Manual This User Manual is provided to help you get the most from your system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the CE774 / CE775 system. Its purpose, features and benefits are presented, and its front and back panel components are described.
CE774 / CE775 User Manual Product Information For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com North America http://www.aten-usa.
Chapter 1 Introduction Overview The use of servers and server rooms is common and central across multiple industries today. The expanding volume of information and media prompts the addition of more servers in dedicated rooms located off the main site; thus the storage, retrieval and management of electronically stored data becomes a concern. The solution is a setup that makes it convenient to manage multiple servers, locally and remotely, while still making all data easily accessible.
CE774 / CE775 User Manual Features Local and Remote Units connect at distances of up to 300 m via Cat 5e/6 cable(s), allowing access to a computer or KVM installation from a remote console Dual console operation – control your system from both the local and remote USB keyboard, monitor, and mouse consoles Dual view support – connect to two screens in order to transmit two video output signals to the remote site Superior video quality – high quality images over long distance transmissions of up to 1
Chapter 1. Introduction Easy to install – no software required – connecting cables to the devices is all it takes Rack mountable Hot pluggable Sun/Mac keyboard support and emulation* Note:* 1. PC keyboard combinations emulate Sun/Mac keyboards. 2. Sun/Mac keyboards only work with their own computers.
CE774 / CE775 User Manual Requirements Consoles Two (2) VGA monitors capable of the highest resolution that you will be using on any computer in the installation Note: If you connect a DDC type monitor to the Local Unit, the monitor that connects to the Remote Unit must be able to support the highest video resolution that the DDC monitor can provide A USB keyboard Note: You can use different brands and models of USB keyboard on the Local and Remote Units, but support for multi-function keyboards is lim
Chapter 1. Introduction Operating Systems Supported operating systems are shown in the table, below: OS Windows Linux Version 2000, XP, Vista, 7 RedHat 7.1 and higher SuSE 9.0 and higher Mandriva (Mandrake) 9.0 and higher UNIX FreeBSD 4.2 and higher Sun Solaris 8 and higher Novell Netware 6.
CE774 / CE775 User Manual Components CE774L / CE775L (Local Unit) Front View 1 No. 1 Component Operating Mode Pushbutton 2 Description This pushbutton toggles between the Operating Modes available from the Local Console: Local – only the Local Console can control the system(s). Auto – both the Local and Remote Consoles can control the system. Note: The default operating mode is Auto. See Operating Modes, page 17, for full details. It can also be used to upgrade the firmware version.
Chapter 1. Introduction CE774R (Remote Unit) Front View 1 4 2 5 6 5 6 CE775R Front View 1 No. 2 Component 3 4 Description 1 Video Adjustment Port Use this switch to select which video output port you Selection want to adjust. 2 Video Gain Tuner / Video Compensation Tuner Use the Video Gain and Video Compensation tuners to adjust signal strength in order to compensate for distance. See Deskew and Picture Compensation, page 18 for details.
CE774 / CE775 User Manual No. 5 Component Operating Mode Pushbutton Description The Auto / Remote pushbutton toggles between the Operating Modes available from the Remote Console. Auto – both the Local and Remote Consoles can control the system. Remote – only the Remote Console can control the system(s). Note: The default operating mode is Auto. See Operating Modes, page 17, for full details. It can also be used to upgrade the firmware version. See Firmware Upgrade, page 19 for more information.
Chapter 1. Introduction CE774L / CE775L Rear View 1 3 2 4 6 5 CE774R / CE775R Rear View 1 5 No. 4 2 6 Component Description 1 Grounding Terminal The grounding wire (used to ground the unit) attaches here. See Grounding, page 13, for further details. 2 RS-232 Serial Port RS-232 serial devices – such as touchscreens or barcode scanners – plug into this port. 3 KVM Ports (Local Unit Plug the connectors of the USB KVM cable supplied only) with this unit into the appropriate ports.
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Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 33. Please review it before proceeding. 2. Make sure that the power to all devices connected to the installation are turned off. You must unplug the power cords of any computers that have the Keyboard Power On function. Rack Mounting For convenience and flexibility, the CE774L / CE775L and CE774R / CE775R can be mounted on system racks. To rack mount a unit do the following: 1.
CE774 / CE775 User Manual 2. Screw the bracket into any convenient location on the rack. Note: We recommend that you use M5 x 12 Phillips Type I cross, recessed type screws.
Chapter 2. Hardware Setup Installation Grounding To prevent damage to your installation it is important that all devices are properly grounded. 1. Use a grounding wire to ground both units by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object. Note: The grounding wire is not included in the package. Please contact your dealer for the appropriate cable. 2.
CE774 / CE775 User Manual b) The second method is to use the STP cable shielding for grounding.
Chapter 2. Hardware Setup Setting Up Setting up the CE774 / CE775 USB Dual View KVM Extender system is simply a matter of plugging in the cables. Make sure that all the equipment to be connected up is powered Off. Refer to the installation diagram on the following page and do the following: 1. Plug the cables from the local console devices (mouse, keyboard, monitor(s), microphone, speakers) into their ports on the Console section on the rear of the Local Unit (CE774L / CE775L).
CE774 / CE775 User Manual 8. Plug the second power adapter (supplied with this package) into an AC source; plug the adapter's power cable into the CE774R / CE775R's Power Jack. Note: Hot-plugging the Cat 5e/6 cable will automatically trigger the Gain/ Compensation control and the Deskew function for CE774 / CE775.
Chapter 3 Operation Operating Modes The CE774 / CE775 USB KVM Extender has three operating modes: Local, Auto, and Remote, as described in the table below: Mode Description Local Only the local console has KVM access. The remote console’s keyboard and mouse input is disabled. Auto Both the local and remote consoles can have KVM access, but not at the same time. The console without access has to wait until the console with access stops inputting data before it can gain access.
CE774 / CE775 User Manual When the system is in Local Mode, the Remote unit’s selection switch is inactive. Pressing it has no effect – the Remote operator cannot take over control. The Remote selection switch only becomes active after the Local selection switch is pressed to put the system back into Auto Mode. Likewise, if the system is in Remote Mode, the Local unit’s selection switch is inactive – the Local operator cannot take over control.
Chapter 3. Operation Wake Up PC When at the remote console’s location and you want to wake a computer on the local site, use the Wakeup PC pushbutton on the front panel of the CE774R / CE775R. Make sure to use an RS-232 cable to connect the local computer to the CE774L / CE775L in order for this command to work. Note: 1. Additionally, you can press and hold the Wakeup PC pushbutton for 3 seconds to automatically adjust the quality of the video displays (both outputs). 2.
CE774 / CE775 User Manual LED Display The CE774 / CE775 Local and Remote Units have front panel LEDs to indicate their operating status, as shown in the tables, below: CE774L / CE775L (Local Unit) LED Local (Green) Indication Lights when the local console is active (the Remote LED is off). Lights also when in Hotkey Setting Mode. The remote console’s keyboard and mouse are disabled. If no HSM key is detected after 5 seconds, device goes on Auto operating mode and LED turns off.
Chapter 3. Operation Hotkey Setting Mode The administrator and users can use hotkey combinations to configure a number of the USB Dual View KVM Extender with Deskew’s working environment parameters. All Hotkey operations begin by invoking Hotkey Setting Mode (HSM). Invoking HSM To invoke HSM (CE774L / CE775L only), do the following: 1. Hold down [Ctrl]. 2. Press and release [F12]. 3. Release [Ctrl]. Note: There is an alternative key combination to invoke HSM (see Alternate HSM Invocation Keys, page 22).
CE774 / CE775 User Manual Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate HSM invocation set, do the following: 1. Invoke HSM (see page 21). 2. Press and release [H]. The HSM invocation keys become the Num Lock key (instead of Ctrl) and the minus key (instead of F12). Note: This procedure is a toggle between the two methods.
Chapter 3. Operation Hotkey Summary Table After invoking HSM (see page 21), key in one of the following keys to perform the corresponding function: Key Function [H] Toggles between the default ([Ctrl] [F12]) and alternate ([Num Lock] [–]) Hotkey invocation keys. [F1] Sets the PC compatible keyboard operating platform for the port that currently has the KVM focus. [F2] Sets the Mac compatible keyboard operating platform for the port that currently has the KVM focus.
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Chapter 4 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below.
CE774 / CE775 User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.
Chapter 5 The Firmware Upgrade Utility The Windows-based Firmware Upgrade Utility provides a smooth, automated process for upgrading the KVM extender's firmware. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware upgrade packages are posted on our web site as new firmware revisions become available. Check the web site regularly to find the latest packages and information relating to them: http://www.aten.
CE774 / CE775 User Manual Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file – either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears: Note: The screens shown in this section are for reference only. The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples. 2.
Chapter 5. The Firmware Upgrade Utility 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. The Local or Remote Unit is listed in the Device List panel and automatically selected for upgrade. 4. Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files.
CE774 / CE775 User Manual 5. As the upgrade proceeds, status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress... bar.
Chapter 5. The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: 1. Click Finish to close the Firmware Upgrade Utility. 2. After successfully upgrading the firmware, unplug the unit’s power adapter. 3. Plug in the unit’s power adapter to turn it on. Upgrade Failed If the Upgrade Succeeded screen does not appear, then the upgrade failed to complete successfully.
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Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers. The device cabinet is provided with slots and openings to allow for adequate ventilation.
CE774 / CE775 User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS).
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first. Make sure that the rack is level and stable before extending a device from the rack.
CE774 / CE775 User Manual Technical Support Technical support is available both by email and online (with a browser over the web): International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii: North America Email Support Online Technical Support support@aten-usa.com Troubleshooting Documentation Software Updates Telephone Support http://www.aten-usa.
Appendix Specifications Function Connectors Console Ports CE774L Keyboard 1 x USB Type A Female (White) Video 2 x HDB-15 Female (Blue) Mouse 1 x USB Type A Female (White) Speakers 1 x Mini Stereo Jack Female (Green) Mic. 1 x Mini Stereo Jack Female (Pink) Main 1 x RJ-45 Female Sub KVM Ports 1 x RJ-45 Female KB / Video / Mouse 1 x SPHD-17 Female (Yellow) Speakers 1 x Mini Stereo Jack (Green) Mic.
CE774 / CE775 User Manual Function Connectors Console Ports CE775L Keyboard Video 2 x HDB-15 Female (Blue) Mouse 1 x USB Type A Female (White) Speakers 1 x Mini Stereo Jack Female (Green) Mic. 1 x Mini Stereo Jack Female (Pink) Main 1 x RJ-45 Female Sub KVM Ports 1 x RJ-45 Female KB / Video / Mouse 1 x SPHD-17 Female (Yellow) Speakers 1 x Mini Stereo Jack (Green) Mic.
Appendix Troubleshooting Overview Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. Problem Action No video Make sure that all cables are securely plugged into their sockets. Poor quality video Hot-plug the Cat 5e/6 cable again to trigger the deskew function.
