System information

Index
Symbols
! (exclamation mark), in section name, 92
# (hash symbol)
comment, 188
delimiter between map names, 226
$[] (dollar sign square brackets)
Asterisk expressions, 195
${DIALSTATUS} variable, 170
${eventextra} CEL variable, 544
${eventtime} CEL variable, 544
${eventtype} CEL variable, 544
${EXTEN} channel variable, 128, 240
${IPADDR} option (dundi.conf), 506
${NUMBER} option (dundi.conf), 506
${SECRET} option (dundi.conf), 506
${SECRET} variable, 514
* (asterisk), Asterisk character separator, 251
* logger.conf type, 525
, (comma), voicemail.conf, 417
/var mount point, 36
3WAY_END event, 538
3WAY_START event, 538
9, accessing external lines, 132
=> (same) operator, 112
[] (square brackets) contexts, 108
_ (underscore), pattern matching, 125
| (pipe character)
delimiter, 167
support for, 113
voicemail.conf, 417
A
a(folder) (VoiceMailMain() application), 171
A(x) (Page() application), 230
A2Billing, 564
AA (Automated Attendant), 331–340
building, 336–340
dialplan, 338
incoming calls, 339
recording prompts, 336
compared to an IVR, 331
designing for you, 332–336
dial by extension, 336
greeting, 333
invalid handler, 335
main menu, 334
timeout, 335
Aastra, SIP-based paging, 232
ABANDON event, 298
accent of prompts, internationalization, 190
acceptdtmf option (agents.conf), 281
accountcode CDR field, 527
accountcode CEL event field, 539
accountlogs option (cdr.conf), 532
accounts
connecting to the AMI over HTTP, 459
scanning for valid accounts, 565
XMPP accounts, 316
ACD queues, 261–299
agents.conf, 281
announcement control, 287–291
changing penalties dynamically, 285
local channels, 293–296
overflow, 291
priority queue, 283
queue member priority, 284
queue members, 266–274
queues.conf, 275–280
simple ACD queue, 262–266
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