System information
creative skills will now actually serve the needs of their customers, rather than being
focused on managing kludge.
Proper integration of communications technologies
Ultimately, the promise of open source comes to nothing if it cannot fulfill the need
people have to solve problems. The closed industries lost sight of the customer, and
tried to fit the customer to the product.
Open source telephony brings voice communications in line with other information
technologies. It is finally possible to properly begin the task of integrating email, voice,
video, and anything else we might conceive of over flexible transport networks (whether
wired or wireless), in response to the needs of the user, not the whims of monopolies.
Welcome to the future of telecom!
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