System information

Organization
The book is organized into these chapters:
Chapter 1, A Telephony Revolution
This is where we chop up the kindling and light the fire. Welcome to Asterisk!
Chapter 2, Asterisk Architecture
Discusses the file structure of an Asterisk system.
Chapter 3, Installing Asterisk
Covers obtaining, compiling, and installing Asterisk.
Chapter 4, Initial Configuration Tasks
Describes some initial configuration tasks for your new Asterisk system. This
chapter goes over some of the configuration files required for all Asterisk
installations.
Chapter 5, User Device Configuration
Provides guidance on configuring Asterisk to allow devices such as telephones to
connect and make calls.
Chapter 6, Dialplan Basics
Introduces the heart of Asterisk, the dialplan.
Chapter 7, Outside Connectivity
Discusses how to configure Asterisk to connect to other systems, such as other
Asterisk servers, Internet telephony service providers, or the plain old telephone
network.
Chapter 8, Voicemail
Covers the usage of one of the most popular applications included with Asterisk,
the voicemail system.
Chapter 9, Internationalization
Focuses on issues that an Asterisk administrator should be aware of when deploy-
ing a system outside of North America.
Chapter 10, Deeper into the Dialplan
Goes over some more advanced dialplan concepts.
Chapter 11, Parking and Paging
Describes the usage of two popular telephony features included with Asterisk, call
parking and paging.
Chapter 12, Internet Call Routing
Covers techniques for routing calls between different administrative domains on
the Internet.
Chapter 13, Automatic Call Distribution (ACD) Queues
Discusses how to build call queues in Asterisk.
xxiv | Preface