User`s guide

Troubleshooting
361
Remove the case as outlined in Removing and
Replacing the Front Covers of the ATD on page
247. Locate the caps and slide the tube out of
the gripper. Replace the case and power up the
ATD .
Fault: Could Not Decap Tubes
Cause: The storage caps could not be removed from the
sample tube.
Action: Replace brass ¼” Swagelok caps with press fit
caps when you are using the ATD. The ATD
cannot decap tubes containing the threaded
Swagelok caps. Ensure that the PTFE ferrules
are clean before using the press fit caps.
Action: If you are using a TD, the tube must be
decapped before it is placed into the sampler.
Press Stop and then remove the caps from the
tube. Replace the tube in the sampler and press
Start to begin an analysis.
Action: If you are using an ATD, it is possible that you
have over-tightened the fittings that make up the
press fit cap. Press Stop and rotate the carousel
until you can remove the tube. Ensure the caps
can be removed smoothly. Replace the tube in
the carousel and rotate the tube back to the
sample position and press Start.
Cause: The tube is not aligned with the decapper.
Action: If pen clips are installed on your tubes, the tube
must be inserted into the carousel with the pen
clip facing in, toward the center of the carousel.
Re-orient the tube on the carousel. Touch the
Tools button, press Reset in the menu and
answer Yes to the pop-up question. The
instrument will reset itself and clear the fault.
Press the Start button on the display to start the
analyses.
Fault: Oven Fail at Tube Position
Cause: Pen clip is hindering the movement of the tube oven.
Action: If pen clips are installed on your tubes, the tube