User`s guide

Troubleshooting
358
Action: Ensure nothing is touching the carousel.
Action: Ensure all of your tubes have been installed
correctly. If pen clips are installed on sample
tubes, the tube must be inserted into the
carousel with the pen clip facing in, toward the
center of the carousel.
Cause: The carousel has not been installed correctly.
Action: Contact your PerkinElmer service engineer.
Fault: Arm Fail at Carousel Position, Decap Position, or
Desorb Position
Cause: Mechanical problem has occurred.
Action: Contact your PerkinElmer service engineer.
Fault: Carousel Not Present
Cause: The carousel has not been installed.
Action: Turn the ATD off and disconnect the power
cord from the AC mains. Install the carousel as
outlined in Cleaning the ATD Sample Tray on
page 291.
Fault: Could Not Extend Arm
Cause: The tubes have not been installed on the carousel
correctly.
Action: If pen clips are installed on your tubes, the tube
must be inserted into the carousel with the pen
clip facing in, toward the center of the carousel.
Press Stop and rotate the carousel to gain access
to the tube location and re-orient the tube on the
carousel. Touch the Tools button, press Reset in
the menu and answer Yes to the pop-up
question. The instrument will reset itself and
clear the fault. Press the Start button on the
display to start the analyses.
Cause: The carousel has not been installed correctly.
Action: Turn the ATD off and disconnect the power
cord from the AC mains. Remove the carousel
and ensure it has been aligned correctly. See
Cleaning the ATD Sample Tray on page 291 for