User`s guide

Troubleshooting
355
Cause: The sensor, for the heated transfer line, in zone 3 has
failed.
Action: Turn the ATD/TD off and disconnect the power
cord from the AC mains. Ensure the electrical
connector from the transfer line is securely
connected to the motherboard. See Installation
at the ATD/TD on page 57. Turn on the TD or
ATD to see if the fault has cleared.
Action: Contact your PerkinElmer service engineer.
Cause: The sensor, for the trap, in zone 4 has failed.
Action: Contact your PerkinElmer service engineer.
Fault: Tube Missing
Cause: No tube was present when the Start button was
pressed or an empty slot was encountered during
automatic operation.
Action: If you are using an ATD, ensure all of the slots
in the specified tube range contain tubes. To
check the tube range, open the Run tab. The
methods and desired tube range will be
displayed. Ensure the sampling method matches
the tubes that are loaded on the carousel. Update
the method as required.
If necessary, rotate the carousel to gain access to
the tube location and insert a sample tube. Press
the Start button on the display to restart the
analyses.
Action: If you are using a TD, press Stop and then
place the decapped tube into the TD. Press
Start to resume your analysis.
Cause: Your method specifies multiple analyses on a tube
and you have removed the specified tube after the
first analysis was started. This message will be
displayed if you are using the TD.
Action: Press Stop and then place the decapped tube
into the TD. Press Start to resume your
analysis.
Cause: If there has been a power failure it is possible that