User`s guide

Troubleshooting
347
Status Description
CLEAR TUBE Manually remove the tube.
COULD NOT
CAP TUBES
Check that correct the caps are used and are
not overtightened.
COULD NOT
CLOSE
GRIPPER
The pen clips are in the way, or the gripper air
or Valve has failed. If you still get this
message after doing these checks contact
your PerkinElmer Service Representative.
COULD NOT
DECAP
TUBES
Check the Pen clip position, could also be
overtightened caps, or the decapper
alignment is off. If you still get this message
after doing these checks contact your
PerkinElmer Service Representative.
COULD NOT
EXTEND
ARM
The tube pen clips are in the way, or
magazine is out of alignment. If you still get
this message after doing these checks contact
your PerkinElmer Service Representative.
COULD NOT
INDEX
CAROUSEL
The pen clips must face inside the slot, check
for an obstruction. If you still get this
message after doing these checks contact
your PerkinElmer Service Representative.
COULD NOT
OPEN
GRIPPER
Contact your PerkinElmer Service
Representative if you get this message.
COULD NOT
RETRACT
ARM
The pen clips are in the way, they could be
stuck in Lower Seal or in the Decapper.
CRYO NOT
READY
Check that there is sufficient coolant
available.
CRYO
TIMEOUT
Contact your PerkinElmer Service
Representative if you get this message.