Product guide

ManualsBrandsATCOM ManualsComputer equipmentIPPBX IP4G

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5.2 HOW TO COMMUNICATE WITH OUTSIDE ................................................................................................ 34

5.2.1 Create an Analog Trunk ......................................................................................................... 34

5.2.2 Create an Outgoing Calling Rule ........................................................................................... 35

5.2.3 Selected the Outgoing Calling Rules in a Dial Plan ................................................................ 36

5.2.4 Create a User ......................................................................................................................... 36

5.2.5 Create Incoming Calling Rules ............................................................................................... 37

5.3 HOW TO CALL THROUGH VOIP TRUNK ................................................................................................... 37

5.3.1 Call from IP4G to IP04 ........................................................................................................... 37

5.3.2 Call from IP04 to IP4G ........................................................................................................... 39

5.4 HOW TO CALL EACH OTHER DIRECTLY FROM DIFFERENT NETWORK SEGMENT. .............................................. 40

5.5 VOICEMAIL ....................................................................................................................................... 42

5.6 HOW TO REALIZE THE IVR ................................................................................................................... 43

5.6.1 Upload Voice Menu Prompts ................................................................................................. 43

5.6.2 Create Voice Menu ................................................................................................................ 44

5.6.3 Add Incoming Calling Rules ................................................................................................... 46

5.7 CONFERENCE .................................................................................................................................... 47

5.8 RING GROUPS ................................................................................................................................... 47

5.9 AGENTS ........................................................................................................................................... 48

5.9.1 Create Users as Agents .......................................................................................................... 48

5.9.2 Create a Call Queue ............................................................................................................... 49

5.10 FOLLOW ME ................................................................................................................................... 50

5.11 GROUP CALL PICKUP ........................................................................................................................ 51

ACRONYMS ...................................................................................................................................... 53

GLOSSARY ........................................................................................................................................ 55

REFERENCE....................................................................................................................................... 56