Product guide

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Name
Description
Type
default
Trunk
Choice the trunk for the incoming rule
{analog,
server
provider,
voip}
Time Interval
Choice the time interval for the incoming rule
Choice
Non
timeinterval
matched
Pattern
Pattern of the incoming rule
Dialplan
matched
S
Destination
Incoming to destination
{users, voice
mail, ring
group…}
IVR
1. A trunk support a number of this time intervals, to support a number of Destination
2. Pattern:
All patterns are prefixed by the "_" character. In patterns, some characters have special
meanings:
X ... Any Digit from 0-9
Z ... Any Digit from 1-9
N ... Any Digit from 2-9
[12345-9] ... Any Digit in the brackets (in this example, 1,2,3,4,5,6,7,8,9)
. Wildcard, matches anything remaining; i.e. _9011. Matches anything starting with
9011 (excluding 9011 itself)
! ... Wildcard, causes the matching process to complete as soon as it can unambiguously
determine that no other matches are possible.
For example, the extension _NXXXXXX would match normal 7 digit dialings, while
_1NXXNXXXXX would represent a three digit area code plus phone number, proceeded by
a one.
3.Note:users will most likely need to add a rule with the pattern "s" (without the quotation marks)
for each trunk. This signifies 'catch all', meaning all calls with a DID not matching any other rules
will match this.
If users have multiple SIP trunks from the same provider, they will want to set this pattern to
whatever you specified as Contact Extension.
4.13 Voicemail
When users call someone who does not answer the call, users can leave a voice message for the
called party if the called party supports voice mail.
Name
Description
Type
Default
Extension for
checking
messages
defines the extension that Users call in order to access
their voicemail accounts
NO.
6750
Direct
Voicemail
Dial
Check this to enable direct voicemail dial. For instance,
if John's extension is 6001, you would be able to
directly dial into John's voicemailbox by dialing #6001
to leave him a message
Check box
unCheck