Product guide

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3. Attension: in the textbox of Extension, the value users set is limited to a range, they can adjust
the range in the Options option to meet their requirement.
4.7 Ring Groups
Define Ring groups to dial more than one extension simultaneously, or to ring more than one
phone sequentially. This feature may also be called Hunt groups.
Please select the Ring Groups option from the vertical menu on the left of the main page, then
they can get the following screen:
Name
Description
Type
default
Ring Group
Name
Ring group name use in pbx
Str*
Extension for
this ring group
Ring group No.，dial the No. if you want to join , change
boundary value in options
Int
6400
Ring Group
Members
The ring group of numbers
{EXT1,EX
T2,EXT3,
…}
Available
Users
The entire Users
{EXT1,EX
T2,EXT3,
…}
Strategy
Ring all simultaneously:
Ring in order
{ Ring in
Order ,ting
all
Extensions
}
Ring in
Order
Seconds to
ring each
member
Seconds to ring each member
Time
20
If not
answered Goto
If not answered go to, hang up: hang up the calling channel。
Operator：Go to operator 。Extension: a call to user.
Voicemail: Go to IVR 。Conference: join a conference.
Call queue: Go to a call queue.
{Hang-up,
Operator…
.}
Hang up
1. ring group application: Dial(channel type/${EXTEN}| channel type/${EXTEN}|20|i)
2. ring group up after please a call
3. non-ring if ring group user off hook or non-user registered
4. only one man can connected in coming call
4.8 Music on hold
'Music On Hold' need users customize audio tracks for different queues, parked calls etc.
Name
Description
Type
default
Upload an 8 KHz
Mono Music file
Support codec: g711a/g711u
Upload
New music on hold
Add a new music on hold
1. Music on hold Dir: /persistent/sounds/moh/