AT800 series User Manual Version: 1.
AT800 Series User Manual Release note Version Changed note Editor Date 1.0 First Release Stefen 2013-1-25 1.1 Page 9: Packing List 1. Add Ethernet Cable(1.5m) Jessie 2013-5-13 1.2 Web Settings -> Account Add parameters description: 1.Session Timer Enable 2.Early Update Enable 3.Caller ID Display 4.AutoSubscribeMWBEnable 5.Server List 6.Dns Mode 7.Blf List Uri 8.G711A 9.G711U 10.AVT 11.G722 12.G723 13.G729ab 14.iLBC 15.G726-16 16.G726-24 17.G726-32 18.
AT800 Series User Manual content Contact ATCOM ............................................................................................................................................. 6 AT800 Series Overview .................................................................................................................................. 7 Interfaces .......................................................................................................................................................
AT800 Series User Manual Backlight ...................................................................................................................................... 21 Ring Tones............................................................................................................................................ 21 Date and Time ..................................................................................................................................... 21 Reboot ...........................
AT800 Series User Manual Phone book.......................................................................................................................................... 41 Call log ................................................................................................................................................. 41 FAQ ..............................................................................................................................................................
AT800 Series User Manual Contact ATCOM The Introduction of ATCOM ATCOM is the leading VoIP hardware manufacturer in global market.
AT800 Series User Manual AT800 Series Overview AT800D/AT800DP AT800/AT800P Model LCD Screen PoE AT800DP Yes Yes AT800D Yes No AT800P No Yes AT800 No No Interfaces Power input: DC 6~15V, 5W LAN: RJ45 port PC: RJ45 port Headset jack 1 : RJ9 port ATCOM TECHNOLOGY CO., LIMITED www.atcom.
AT800 Series User Manual Hardware LCD: 128×32 dot matrix FLASH: 8MB SDRAM: 16MB CPU: 262MHz Dual Core LED indicator：Login indicator , MWI, Mute indicator, Call indicator Support HAC(Hearing Aid Compatible) Software SIP 2.0 (RFC3261) 1 SIP account STUN Jitter Buffer,VAD,CNG G.711A/u, G.722, G.723, G.726-16, G.726-24, G.726-32, G.726-40, G.729, iLBC, Lin-16 Codec G.168 compliant 96ms echo cancellation Support SIP domain，SIP authentication(none,basic,MD5),NDS.
AT800 Series User Manual Management and Maintenance Support firmware updating in safe mode Support different level user management Configuration via web , keypad Support system log and call log Auto provision Protocol IEEE 802.3 /802.
AT800 Series User Manual The letter “e” is the first letter of “environment: and “electronic”. The rim is a round with two arrow, stands for recycle. The number 20 stands for the years of environment protection. Please note the years of environment protection is not discarding year nor usage life.
AT800 Series User Manual Getting started Keypad (AT800D/AT800DP) ATCOM TECHNOLOGY CO., LIMITED www.atcom.
AT800 Series User Manual (AT800/AT800P) Description of the keys and Screen: Soft buttons Press to select an feature shown in the soft button features LCD Screen Display screen for the phone: It shows the date, time, phone number, incoming caller’s ID(if available),line/call status, extension numbers and the soft button features. Navigation button 1. Move cursor up and down when pressed in menu reviewing. 2. Adjust output volume when pressed in talking state 3.
AT800 Series User Manual Indicator status 1.
AT800 Series User Manual Power over Ethernet (PoE) DC Power 1. Plug in network cable at LAN port. 2. Plug in the power jack with DC 12V/500mA. 3. The phone will show a loading bar and ATCOM logo, and then come into idle display after boot up absolutely. PoE Power over Ethernet. Using a regular CAT5 cable, the phone can be powered from a PoE (IEEE 802.3af) compliant switch or hub. To connect the PoE: Plug in network cable at LAN port which is connected to a PoE switch. ATCOM TECHNOLOGY CO.
AT800 Series User Manual Headset To connect the headset: Connect the RJ-9 headset to the headset jack on the left side of the phone. The pin sequence of RJ9 port on the phone is like following picture: Sip Register Before using the phone, user have to follow below steps to register it. To register the phone: 1. Viewing the Network Information: Press Menu softkey Enter login password (default: 123) Scroll to [6.Network] and press select softkey To view the network information: Current IP : 172.
AT800 Series User Manual 3. Configuring the SIP parameters: Click admin on the right corner of the webpage to login administrator interface Click Account tab Under SIP parameters, make the necessary configuration changes to the fields shown in the following table and click submit: Enable: yes/no Enable/disable the SIP registration User ID: The username, provided by ISP. Password: The password, provided by ISP.
AT800 Series User Manual Volume and Mute Volume To adjust the output volume in a conversation, press right navigation button to increase the volume, or press left navigation button to decrease the volume. Pressing the right/left navigation button on idle state can adjust the volume of the phone’s ringer. Mute To mute the call in a conversation, press the Mute button, the button lights in red. Press the Mute button again to unmute.
AT800 Series User Manual Transfer There are two types of call transfer: Attended Talking to the third party before transfer the call. Blind Transfer the call directly without talking to the third party. For AT800/AT800P, use programmable Xfer key to make attended transfer, refer to Programmable key for more details. Attended transfer When in a conversation, press Xfer key to enter attended transfer mode and enter transferred number. Press Dial key to call the third party.
AT800 Series User Manual refer to Programmable key part for more details. Redial To redial a number: Press Redial softkey and select the desired number. Press the programmable key which is set to Redial function, it will dial out the last call in redial list immediately. Missed calls For AT800D/AT800DP, there will be a prompt display on LCD screen to indicate the missed calls. To view all missed calls: If the LCD screen shows a missed call, press the Missed softkey to view a list of missed calls.
AT800 Series User Manual For AT800/AT800P, 1. Using the programmable key to activate or inactivate Do Not disturb function, refer to Programmable key for more details. 2. Using the web interface, refer to Feature part for more details. Call History To view the Call History Lists: Press menu softkey Scroll to Call History and press select There are three options： 1. Redial List 2. Answered Calls 3.
AT800 Series User Manual LCD screen Customize LCD screen contrast and backlight. LCD Contrast To adjust the contrast of the LCD screen: Press the Menu softkey Scroll to LCD Contrast and press select Use the right navigation key to increase and left navigation key to decrease the LCD contrast level. Press save to save the change, cancel to cancel.
AT800 Series User Manual 2. 3. Manual Settings. Change day and time manually NTP Settings. Get the date and time information from a NTP Sever. Modify NTP server and Time Zone. 4. Date Format. Change date format between day/month and month/day. 5. Time Format. Change time format between 12hr and 24hr. Press save Reboot Reboot phone: Press menu Scroll to reboot, then press select Press OK to reboot the phone, Cancel to exit without rebooting the phone.
AT800 Series User Manual 1. 2. 3. 4. 5. 6. 7. Connect Type: DHCP, Static Current IP: IP address Hostname: Hostname Domain: The domain name Current Netmask: The current netmask Current Gateway: The gateway address Enable Web Server: Access by web interface. Default is set to yes. If disabled, user will not able to access webpage. 8. Non-DHCP IP Address: Static IP address 9. Non-DHCP Subnet Mask: Static netmask address 10. Non-DHCP default route: Static gateway address 11.
AT800 Series User Manual Network There are three sub-menus under network option: LAN Port, PC Port, Advance. LAN Port Set IP mode on LAN port. It supports Static IP,DHCP and PPPoE mode. 1. 2. 3. DHCP Static IP Obtain IP address from Router/ DHCP server Set Static IP: a) IP Address b) Subnet Mask c) Default Gateway d) Primary DNS e) Secondary DNS PPPoE Connect LAN port to a modem. Set PPPoE username and password provided by ISP. a) User name b) Password ATCOM TECHNOLOGY CO., LIMITED www.atcom.
AT800 Series User Manual Advance 1. 2. 3. 4. Web Server a) Enable Web Server: yes/no, enable/disable web server; system will reboot after submit, if disable web server, the web interface will not be available anymore. If web server is disabled on AT800/AT800P, it needs restore to factory settings by long press * and # key when powering on. Please refer to How to restore to factory settings.
AT800 Series User Manual 5. a) SIP Qos—Quality of service for SIP (Diffserv) b) Voice Qos—Quality of service for RTP (Diffserv) Syslog use syslog to output the log of the the device a) Enable syslog: yes/no, enable/disable syslog service b) Log level: none, alert, critical, Error, Warning, Notice, Info, Debug c) Syslog server—syslog server address, e.g. 172.16.0.55 d) Port—syslog server port to receive message, default to 514 Click submit to save changes, and the phone will reboot automatically.
AT800 Series User Manual 5. the previous registration. Defaults to 8 seconds. Sub Retry Intvl---The retry interval when the last SUBSCRIBE request fails. Defaults to 10 seconds. RTP Parameters 1. 2. 3. RTP Port---Minimum port number for RTP transmission and reception. and should define a range that contains at least 2 even number ports . Defaults to 16384 RTP Port Max---Maximum port number for RTP transmission and reception.
AT800 Series User Manual 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. G726r 16 Dynamic Payload---G726r 16 dynamic payload type. Defaults to 108 G726r 24 Dynamic Payload---G726r 24 dynamic payload type. Defaults to 97 G726r 32 Dynamic Payload---G726r 32 dynamic payload type. Defaults to 2 G726r 40 Dynamic Payload---G726r 40 dynamic payload type. Defaults to 96 iLBC Dynamic Payload---iLBC dynamic payload type. Defaults to 98 iLBC Mode---iLBC codec code rate, which can be 13.
AT800 Series User Manual SIP Enable: yes/no---enable or disable the account User ID---extension number provided from ISP Password---Password from provided from ISP SIP Server---SIP registration and proxy server provided from ISP SIP port---SIP server port provided from ISP, default is 5060 Use Outbound Proxy---Enable an outbound proxy. If set to no, the outbound proxy field is ignored. Defaults to no.
AT800 Series User Manual CallerID Display---This parameter is used to supported the P-Asserted-Identity header. AutoSubscribeMWI Enable---Enable this account to subscribe for message summary automatically. Server List---The SIP server list supported, can be common and Broadsoft, default to common. DNS mode---Enable the account to use DNS SRV query. Default to no which use DNS A query. Request URI---the Broadworks BLF uri to request.
AT800 Series User Manual INFO. Defaults to RFC2833. Call feature setting 1. 2. 3. 4. 5. 6. Message waiting---Choose yes to enable Message waiting indicator. Voicemail Number---Set voicemail number. UDP Keep alive enable---Choose yes to send UDP message to sip server port, so as to ensure the server port is still available. UDP keep alive intvl---Set expire time of the keep alive UDP. Default Ring---Set default ring tone for incoming calls.
AT800 Series User Manual transmit it to initiate a call, or else reject it as invalid. The terminating events are: • No candidate sequences remain: the number is rejected. • Only one candidate sequence remains, and it has been matched completely: the number is accepted and transmitted after any transformations indicated by the dial plan, unless the sequence is barred by the dial plan (barring is discussed later), in which case the number is rejected.
AT800 Series User Manual Long interdigit timer: ‘L’ ‘:’ delay-value ‘,’ Short interdigit timer: ‘S’ ‘:’ delay-value ‘,’ Thus, “L=8, (. . .)” would set the interdigit long timeout to 8 seconds for the line associated with this dial plan. And, “L: 8, S: 4, (. . .)” would override both the long and the short timeout values. After finishing, click submit to save changes. The phone will restart automatically.
AT800 Series User Manual Control Timer Values (seconds) Interdigit Long Timer---If no candidate sequences are as yet complete (as dialed), the Interdigit_Long_Timeout applies. Default is 10s. Range: 1 – 99sec Interdigit Short Timer---If a candidate sequence is complete, but there exists one or more incomplete candidates, then the Interdigit_Short_Timeout applies. Default is 3s.Range: 1 – 99 sec Recorder Delay---Delay after far end hangs up before recorder tone is played.
AT800 Series User Manual 1. Daylight Saving Time---Enable or disable the daylight saving time. 2. Daylight Saving Time Rule--- Set daylight saving time rule in format of: start=;end=;save= and are of the form: MM/DD/WW/hh:mm:ss. and specify the start and end time-date of daylight saving time. is the amount of hour/min/sec to add to the current time during daylight saving period.
AT800 Series User Manual when there is no one to pick up the call after the no answer timeout. After Ring Time (seconds)---Set no answer timeout. Default is 5s. Others Send key---Choose * or # to be the send key to dial out the entered number immediately. Enable Do Not Disturb---Enable or disable Do not disturb. When enabled, all incoming calls will be rejected. If always call forward or busy call forward is enabled, it will forwards the call to the target number.
AT800 Series User Manual moment( for instance, in mute mode) to save bandwidth. CNG---Comfort Noise Generator: when choosing yes, the phone will send comfort noise to the other side at the silent moment, so the other side will know the conversation is still valid. Jitter Buffer Type---Fixed: the phone will use a fixed jitter buffer size. Adaptive: jitter buffer will be the Min delay+ RTP frame size. Min Delay---The minimum delay of the jitter buffer.
AT800 Series User Manual Tone Set the ToneScript for each tone. For example, MWI Dial Tone: 350@-19,440@-19;2(.1/,1/1=2);10(*/0/1+2) Frequency1, Frequency2 ;Cadence Section1;Cadence Section2 350@-19: Frequency1 is 350HZ at -19dBm 440@-19: Frequency2 is 440HZ at -19dBm 2(.1/,1/1=2): Cadence Section length is 2s, 0.1s on, 0.1s off, with frequencies 1 and 2 10(*/0/1+2): Cadence Section length is 10s, always on(* means always, 0 means never), with frequencies 1 and 2.
AT800 Series User Manual Programmable key Key 1. 2. 3. 4. 5. 6. 7. 8. Hold---Set a hold key Xfer---Set a transfer key bringing attended transfer Conf---Set a conference key DND---shortcut key to enable/disable Do Not Disturb CFWD---shortcut key to enable/disable Call forward. Speed Dial---speed dial key to dial out the number set in the frame Redial---redial key to dial out the last number.
AT800 Series User Manual hardly be used. If user wants to upgrade uboot, please contact ATCOM support. Firmware---Upgrade the firmware locally. Configuration---Update/Download the configuration file(config.xml) locally. Phone Book---Update/Download the phonebook configuration file(phonebook.xml) locally. Auto provision Configuration Profile Provision Enable---Enable/disable the auto provision. Resync On Reset---Choosing yes to upgrade the configuration after each reboot.
AT800 Series User Manual all the configurations will be restored in this setting. Phone book Phonebook---View, add, edit, delete phonebook entries. Add: Click "New Contact" button to add new entry. Choose Directory mode, and filled in the blank of Name and Number filed. Edit: Change the content in Name and Number filed. Delete: Click "Delete" button to delete the entry. After finishing, click submit button to take them effect. Black List---View, add, edit, delete black list entires.
AT800 Series User Manual FAQ How to restore to factory settings There are three ways to perform a factory reset: a. Reset from the man-machine interface, follow these steps: 1) Press menu softkey 2) Scroll to Factory Reset and press select 3) Press OK b. Reset through the web interface, refer to Reset and Reboot part for more details c.
AT800 Series User Manual Please keep in mind that the wrong PIN sequence of the headset will bring a voice problem. 1) Opposite sequence of mic+ and micVery low volume in headset 2) Opposite sequence of spk+ and spkNo any problem 3) Opposite sequence of mic+/mic- and spk+/spkCan not use any more Trouble shooting Phone can’t register to the SIP server. 1) Check the IP address. If set LAN port in DHCP mode, please make sure that the DHCP server on.
