AT-640P User Manual AT-640P User Manual ISSUE 1.0 2011-07-28 ATCOM TECHNOLOGY CO.
AT-640P User Manual 1st、 AT-640P’s Network Features........................................................................ 4 1、 2、 3、 4、 5、 6、 7、 8、 9、 10、 11、 The View.........................................................................................................................4 Interfaces.......................................................................................................................5 Hardware...............................................................................
AT-640P User Manual 2.1. 2.2. Wan Config..................................................................................................27 LAN Config.................................................................................................. 29 3、 VoIP................................................................................................................................30 3.1. SIP1/SIP2/SIP3/SIP4..............................................................................30 3.2.
AT-640P User Manual 1st 1st、 AT-640P AT-640P’’s Network Features 1、The View AT640P AT640P with expander board ATCOM TECHNOLOGY CO.
AT-640P User Manual 2、Interfaces � � � � � � � Power: Output Power: 12VDC, 500mA DC POE WAN: RJ45 port LAN: RJ45 port Extended interface for BLF module: 2 Headset jack : RJ9 port Handset jack : RJ9 port 3、Hardware � � � � LCD: 128×64 dot matrix FLASH: 4M RAM: 16×16M LED indicator ： 1 Status Light , 9 BLF indicator, 1 voicemail indicator, 1 headset indicator, 1 mute indicator, 1 handfree indicator 4、Software � � � � � � � � Sip 2.
AT-640P User Manual Support different level user management � Support multi language ( LCD support Latin language system, web support � all languages) soft button: soft button * 4 � Support BLF/BLA � Support SMS � Support auto provision (option 66) for config file upgrade � 5、Network � WAN/LAN：Support bridge and route mode � � � Support base of NAT and NAPT Support PPPoE，（ADSL，cable modem use for internet connecting） Support VLAN（DATA VLAN and VOICE VLAN） � � Support DMZ Support L2TP VPN（OpenVPN opti
AT-640P User Manual � � RTP: Real-time Transport Protocol RTCP：RTP Control Protocol � � VAD/CNG Telnet：remote host access protocol � � � � DNS: Domain Name Server TFTP：Trivial File Transfer Protocol HTTP：Hypertext Transfer Protocol FTP：File Transfer Protocol 8、Compliant Standard � CE：EN55024,EN55022 � � � FCC part15 Comply with ROHS in EU Comply with ROHS in China � Explanation: The letter “e” is the first letter of “environment: and “electronic”.
AT-640P User Manual browser and key in 192.168.10.1. Then user will see the login page of AT-640P, the default username and password is admin/admin for administrator and guest/guest for guest. Set up page for VoIP user only: AT640P WAN default to use DHCP, and after connect WAN to Switch, it will obtain IP automatically. Press the down key of navigation button, you will see AT640P's IP. Then type the ip in your web browser, you will see the login page.
AT-640P User Manual B、Press the other plate into the slot in accordance with the direction of the arrow C、Repeat A and B. It is the right picture of putting on desk after fixing the two feet below: D、 Disassemble the feet: Press the plate with word “PUSH” and pull the feet with the direction of arrow.
AT-640P User Manual C、Repeat A and B. below: It is the picture of wall mounting after fixing the two feet Attention: Please rotate the hook to the position as in picture with a coin or other tools D、 Disassemble the feet way: Press the plate with word “PUSH” and pull the feet with the direction of arrow. When the plate is pull out of the slot (there will be a sound of “pa”) you can take off the feet ATCOM TECHNOLOGY CO.
AT-640P User Manual 3rd 3rd、 Keypad of IP Phone Describe of the buttons and Screen: Soft buttons Press to select an feature shown in the soft button features Soft button features Shows available choices based on current phone function displayed on the last line of LCD screen Status Shows the phone status, if the phone is standby, the LED is with light. If there is income calling, the LED will flicker.
AT-640P User Manual extension numbers and the soft button features. Lines Shows extension number and status. There are three colors for LED, red，yellow and orange. � If the line is registered, the LED shows yellow � If the line is enable registered but register to server failed, the LED shows orange � If the line has income calling, the LED shows red and flicker � If the line is on the calling , the LED shows red � If the line disable for register, the LED is off.
AT-640P User Manual � When boot up,all the light blink for once. � When phone is stand by,all the light are off. � When there is a coming call,the corresponding line key and status light will blink. 5th 5th、 Menu Operation Head Menu Secondary menu Level 3 Menu Level 4 Menu When Stand by Dial Next Dial OK Quit DIR (phone book) List Is Empty (when no item saved) Add Del(delect) Save Exit Quit Dial Del One All Exit OK Dial Edit Del Save Exit ATCOM TECHNOLOGY CO.
AT-640P User Manual EDia(edit number before dial) Del Dial Exit Exit Quit DND(Do not disturb) -Dnd (Cancel DND) More FWD (call forward) SIP1 FWD to: SIP2 FWD to: SIP3 FWD to: SIP4 FWD to: OFF ON 123/ALL/ABC/abc (input mode) Quit SMS(Message) New OK Del Send Exit Quit More When off-hook Dial DIR When dial Dial Del CLR(Clear) Exit When called Ans(Answer the call) Deny(refuse to ATCOM TECHNOLOGY CO.
AT-640P User Manual answer the call) Call state Conf(Conference) Clog DIR FWD Retr Xfer(Call transfer) Xfer Del Bxfr (Blind Transfer) Exit Hold(hold the call) Resu (Resume the call) Have missed call LCR(Call back) Miss (Enter missed call) Press "Menu" Next OK Quit Menu display 01 PhoneBook Dial Del OK Exit 02 Speed Dial Del One All Exit Edit Del Save Exit Exit 03 Call history Next OK ATCOM TECHNOLOGY CO.
AT-640P User Manual Exit 01 Outgoing Call Dial Del OK Exit 02 Incoming Call Dial Del OK Exit 03 Missed call Dial Del OK Exit 04 Preferences 01 Do Not Disturb Edit Exit 02 Call Forward Mode Number 03 Call Waiting 04 Hotline 05 Dial Rule 01 End With * 02 Fixed Length 01 Enable Fixed Length 02 Fixed Length Value 03 Time Out 01 Enable Time Out 02 Time Out Value Network 01 Net Mode Static DHCP PPPoE 02 Static Set 01 IP ATCOM TECHNOLOGY CO.
AT-640P User Manual 02 Netmask 03 Gateway 04 DNS 03 PPPoE Set 01 Account 02 Password 04 VLAN 06 SIP Set 01 SIP1 01 SIP Name 02 SIP Server 03 SIP Server Port 04 SIP Number 05 SIP Account 06 SIP Password 07 SIP Register 02 SIP2 01 SIP Name 02 SIP Server 03 SIP Server Port 04 SIP Number 05 SIP Account 06 SIP Password 07 SIP Register 03 SIP3 01 SIP Name 02 SIP Server 03 SIP Server Port 04 SIP Number 05 SIP Account 06 SIP Password 07 SIP Register 04 SIP4 01 SIP Name 02 SIP Server 03 SIP Server Port 04 SIP Numbe
AT-640P User Manual 07 SIP Register 07 Phone Set 01 Screen Set 01 Contrast 02 Brightness 02 Ringer Set 01 Ringer Volume 02 Ringer Type 03 Volume Control 01 Voice Volume 02 Mic Volume 08 Product Info 01 Mac Address 02 System Version 03 Model Information 04 Network Status 05 SIP Status 06 IAX2 Status 09 System Config 01 Menu Password 02 KeyLock Password 03 Reboot System 04 Factory Reset 6th 6th、 Basic functions and operations 1、Answer the calls When there is an incoming call, AT640P will remind user with
AT-640P User Manual Keep your earphone connected with the RJ9 earphone jack, when there is an incoming call, press the earphone button on the IP phone and talk with the caller. If you want to hang up, please press the earphone button again. D、Handset to hand-free When you are phoning with the handset and want to phone with hand-free mode, please press the hand-free button and put down the handset.
AT-640P User Manual C、Push soft button to save the number in telephone directory. 4、Multiple line dial-up AT640P IP phone supports 4 Sip lines. That means user can register on4different sip accounts simultaneity in the same IP phone. The User can choose line1 、line2 、line or line 4 to switch dial-up, System default Sip1 when dial-up. IP Phone be called: AT-640P maximum supports one incoming call when it is called, when the second line calling, the LCD will show the incoming telephone number.
AT-640P User Manual 5) When C’s phone ring, B will be hung up , the LCD on B’s Phone shows “Pls. Hang Up”. 6) C receives the call, start to talk with A. Notice: SIP lines are not available for choosing when call transfer. � Attended Transfer User A.B.C, assume B is AT-640P Ip phone 1) When A Calls B and B receives 2) B presses soft button “Xfer” . 3) B dials C’s number and C receives to talk with B. 4) B can press "Swit" to switch the call between A and C.
AT-640P User Manual 2) Then B inputs C’s number. 3) B presses Soft button “dial” to call to C. 4) C is on the call with B and A is on hold. 5) B presses Soft button “Conf” button to make 3-way conference call. 6)B presses soft button “spli” to end 3-way conference call and returns to the call with A while C is holded.B can press "Swit" to switch the call between A and C. 7)B presses soft button “exit” to end all the calls.
AT-640P User Manual 2) Press the left button again to switch between incoming Call, Outgoing Call and Missed Call. 10 10、 Call pickup Call pickup is simulated from “Pickup” function processes from IPPBX. When A call B with no reply after ring tones, C could pick up the call from A for B by inputting the prefix and B’s phone No.
AT-640P User Manual *3* is the prefix. Then A could make the redial function via dialing *3* + B's number. *4* is the prefix. Then A could make the unredial function via dialing *4* + B's number. User could set any prefix if it is compliant with present dial rule. Del Length is the digits of the prefix. 13 13、 vport Vport makes more flexible calling application. Eg. It could forward a call from Line 1 to one account of Line 2 after configuring forward type and number@line via web interface.
AT-640P User Manual 15 15、 SMS function � Create new SMS 1) press MORE (soft button 4) 2) press SMS(soft button 2） 3) press New(soft button 1) 4) Edit SMS context and you can switch the input method by press # such as ABC(capital letters) ，abc ( lower case letters) , 123 ( number). 5) When the edit is done , press Send(soft button 2）and input receiver’s phone number.
AT-640P User Manual different mode after input different user name and password: � Web interface: � Guest Model Username：guest Password：guest � Admin Model： Username：admin Password：admin � Keypad password: 123 17 17、 Check the Phone Phone’’s IP Press the up or down navigation button to check the phone’s current IP address. 7th 7th、 Web settings Enter AT-640P IP addresses in the web browser to go to the log on page, and key in the username and password to access AT-640P setting page.
AT-640P User Manual 1、Current state This page shows the IP phone working status. The network part shows the connection status of WAN and LAN. Phone Number part shows the phone number and register status for Line1、Line2 and IAX2. The Version shows the current firmware version. 2、Network 2.1. Wan Config There are 3 ways to connect to the internet DHCP, Static and PPPoE, please choose one according to your own situation.
AT-640P User Manual Parameters Parameters： � Active IP： IP phone’s address. � Current Net mask：network net mask. � MAC Address：MAC of IP phone. � Current Gateway：the IP address of the router. B、If your ISP provide you with the fixed IP address, please choose static and fill in the correct information of IP Address、 Net mask、Gateway、Primary DNS etc. If you do not know it please refer to your ISP provider or network management stuff. The reference picture is as below.
AT-640P User Manual C、when you use PPPoE to get IP address，please select “PPPoE”，and input ADSL account information as below picture： Parameters： PPPoE Server: sever name, if the ITSP have no special requirements, please keep "ANY" as default. Username: ADSL account username. Password: ADSL account password. Attention： 1）After configuration setting please click “Apply” to apply changes.
AT-640P User Manual � � � � Net mask: LAN net mask. DHCP Service: enable LAN DHCP Server , need to reboot to make it available. NAT: Network Address Translation. Bridge Mode: Select Bridge Mode or not: If you select Bridge Mode, the phone will no longer set IP address for LAN physical port，LAN and WAN will join in the same network. Click “Apply”, the phone will reboot. 3、 3.1.
AT-640P User Manual � � � � � � � � � � � � Proxy Password: Input your SIP register password. Domain Realm: config SIP local domain. If the server does not have special requirements for the local domain of SIP terminal, the local domain can be the same as SIP server domain. The user can also leave it as blank; the system will take SIP server domain as the domain realm. Enable Register: Enable or disable registration .
AT-640P User Manual � � � � � � � � the request packet. It will decrease the server’s repeat authorization work, if it is enable. Auto Detect Server: Enable/Disable keeps NAT of SIP alive. If some server refuse to register with too short interval time, and has no packets sending to device in private network to keep NAT alive, user could set this function ON. It need set the keep alive interval time less than the NAT server’s. Enable Via rport: Enable/Disable system to support RFC3581.
AT-640P User Manual � � � � � � � Enable Session Timer: enable rfc4028 to refresh the SIP sessions. Answer With Single Codec: only answer the call with a certain Codec. Auto TCP: enable TCP transmission protocol when the length of message exceed 1300 byte. Enable URI Convert: convert # into %23 when sending URI. Enable Display name Quote: Set to make quotation mark to display name as the phone sends out signal, in order to be compatible with server. Enable GRUU: Set to support GRUU.
AT-640P User Manual � � � � � � voice mail is letters which you cannot input with the ATA , then you use the number to stand for your username. Voice mail text: if IAX support voice mail, config the domain name of your mail box here. Echo test number: If the platform support echo test , and the number is test form , the config the test number to replace the text format The echo test is to test the error status of terminals and platform. Echo test text: echo test number in text format.
AT-640P User Manual � � � � � DNS: default DNS server of lease table. Press “add” to apply, will added DHCP lease table. Lease Table Name: Select name of lease table, click the Delete button will delete the selected lease table from DHCP lease table. DNS Relay: Select DNS Relay, the default is enable. Click the Apply button to become effective. DHCP Lease Table: Shows the DHCP Lease Table ， the unit of Lease time is Minute.
AT-640P User Manual The setting page as below: � IPSec ALG: It is an encryption technology. Select it to enable IPSec ALG, the default is enable. ATCOM TECHNOLOGY CO.
AT-640P User Manual � � FTP ALG: FTP is a service of connection layer which can transform intranet IP into extranet IP when intranet IP is sending out packet. Select it to enable FTP ALG, the default is enabling. PPTP ALG: Select it enable PPTP ALG, the default is enable. Shows the NAT TCP mapping table Shows the NAT UDP mapping table. NAT Table Option: � Transfer Type：Select the NAT mapping protocol style, TCP or UDP.
AT-640P User Manual 4.3. � Net Service HTTP Port: set web browser port, the default is 80 port，if you want to enhance system safety，you'd better change it into non-80 standard port； Example: The IP address is 192.168.10.88. and the port value is 6090, the accessing address is http://192.168.10.88:6090 � Telnet Port:Set Telnet Port, the default is 23. You can change the value into others. Example: The IP address is 192.168.1.88. the telnet port value is 6023, the accessing address is telnet 192.168.1.
AT-640P User Manual � out_access enable： Select it to Enable out_ access rule. � Firewall Input Rule Table: Firewall input rule, as the picture config is deny 192.168.1.2 ping 192.168.10.2, but ping 192.168.10.0/24 beside 192.168.10.3 is ok. Firewall Output Rule Table: Firewall output rule, as the picture config is the phone ping 192.168.1.70 was deny. � � � � � � � � � Input/output: Specify current adding rule by selecting input rule or output rule.
AT-640P User Manual � VLAN Enable：Before select it to enable VLAN, you need enable Bridge mode in � LAN config. VLAN ID Check Enable：Enable VLAN ID check by selecting it. After enable VLAN � ID check, if VLAN ID of a data package is not the same with the phone’s or a data package do not have VLAN ID, the data package will be discarded. Voice/Data VLAN differentiated：After enable VLAN, system will set packets with � � � � different type of VLAN ID.
AT-640P User Manual 4.6. Digital Map Digit map is a set of rules to determine when the user has finished dialing. AT640P support below digital map: � End With “#”: Use # as the end of dialing. � Fixed Length: The call will be sent out automatically when the length of the number you dial reaches the fixed one. For example if you set number of 11 here, when you dial 11 digits the call will be sent out immediately. � Timeout: Specify the timeout of the last dial digit. The call will be sent after timeout.
AT-640P User Manual 4.7. Stun � STUN NAT Transverse：STUN NAT Transverse status true or false. � � � STUN Server Addr: configure stun server address. STUN Server Port: configure stun server port default 3478. STUN Effect Time: stun detect NAT type interval time .If NAT found a link inactive for a certain time , it will close the link so you need to send a packet within a interval tome to keep the link alive. Local SIP Port: config local SIP port , default as 5060Use Stun：enable/disable � SIP STUN.
AT-640P User Manual 4.8. Call Service � � No Answer Time: no answer call forward time setting. No Disturb: DND, do not disturb, when there is an incoming call , the caller will get the message that this line is not available , but you it has no affection when you make outgoing call. � Ban Outgoing: Enable this to ban outgoing calls. � Enable Call Transfer: Enable Call Transfer by selecting it. � Enable Call Waiting: Enable Call Waiting by selecting it. � Enable Three Way Call: 3 way conference call.
AT-640P User Manual the number(s) to the list as the white list rule. the configuration rule is –number, for the settings as below. � -7049 means any incoming number is forbidden except 7049 Notice: End with DOT (.) when set up the white list Limit List: Set Add/Delete Limit List. Please input the prefix of those phone numbers which you forbid the phone to dial out.
AT-640P User Manual 4.10.Audio Settings � First Codec：The fist preferential DSP codec:G.711A/u, G722, G.723, G.726-32, � G.729. Second Codec ： The second preferential DSP codec:G.711A/u, G722, G.723, � G.726-32, G.729. Third Codec ： The third preferential DSP codec:G.711A/u, G722, G.723, � � � � � � G.726-32, G.729. Forth Codec: The Forth preferential DSP codec:G.711A/u, G722, G.723, G.726-32, G.729. Fifth Codec: The fifth preferential DSP codec:G.711A/u, G722, G.723, G.726-32, G.729.
AT-640P User Manual 4.11. VPN this page is VPN setting page , the IP phone support the VPN with UDP and L2TP protocol .The parameters is as below. � VPN IP： After VPN registered successfully, VPN server will give an IP aggress to � � � � � � the terminal. If there is a IP address shown on terminal (except for 0.0.0.0), it means your VPN has registered.
AT-640P User Manual 5、Dial Peer This functionality offers you more flexible dial rule, you can refer to the following content to know how to use this dial rule. When you want to dial an IP address, the entry of IP addresses is very cumbersome, but by this functionality, you can set number 179 to replace 192.168.1.179 here.
AT-640P User Manual � � � � � � � � � Phone Number: The Number suit for this dial rule, can be set as full match or prefix match. Full match means that if the number user dialed is completely the same as this number, the call will use this dial-rule. Prefix match means that if prefix of the number that the user dials is the same as the prefix, the call will use this dial-rule, to distinguish from the full match case, you need to add “T” after the prefix number in the phone number setting.
AT-640P User Manual 6、Config Manage � � � Save Config: you can save all changes of configurations. Click the Save button, all changes of configuration will be saved, and be effective immediately. Backup Config: Right clicks on “Right click here…” and select “Save Target As….” then you will save the config file in .txt format . Clear Config: user can restore factory default configuration and reboot the phone.
AT-640P User Manual also update downloaded update file, logo picture, ring, mmiset file by web. 7.2. � � � � FTP/TFTP Update Server: FTP/TFTP server address. It can be the format of IP address such as 192.168.1.1 or domain such as ftp.domain.com Meanwhile , it support sub directory such as 192.168.1.1/ftp/config/ or ftp.domain.com/ftp/config. Username: FTP user name (TFTP no need). Password: FTP password (TFTP no need).
AT-640P User Manual 7.3. � � � � � � � � � Auto Provisioning Current Version: the system will display the current version number. need to modify the version number in config file bigger than this number before auto provision update. Server Address: FTP/TFTP server address. Username: FTP server user name. Password: FTP server password. Config File Name: The name of configuration file. Normally users leave it as blank the IP phone search for the file with the name same as its MAC in the server.
AT-640P User Manual 8、System Manage 8.1. Account Manage Users can add new account or delete and change existing account Set Menu Password: Set menu of keypad password, default is “123” Set KeyboardLock: The default password is “123”. It will take effect when you enable the keyboard lock. The default setting is unlock, if you press any key at this status, the system will remind you to input password ATCOM TECHNOLOGY CO.
AT-640P User Manual Set Backlight Timeout: Set backlight time out, if IP Phone has not press any operation to active within the settings value, the backlight will off. Set Greeting Message: set the Greeting message on the LCD, default is VOIP PHONE.
AT-640P User Manual 8.2. � � � Phone Book Phonebook Table: shows phonebook detailed information Add Phone Book: add a new record in phonebook Name: nick name of a number ，when the call of this number comes in the LCD will show the name � Number: phone number � Ring Type: set different ring for different person If you want to make change on existing account , select the account an click 【Modify 】or 【Delete】.
AT-640P User Manual The settings as below: 1, go to System Manage Multi Line set page, 2, set the F1/F2/F3/F4 to Multiple line and set the same SIP:name, such as SIP1:6111(when the line is sip account) or IAX2:6008(when the line is IAX2 account) The flow as below: 1,A call AT640P(6111) and AT640P answer the phone. 2,B call AT640P(6111) then Line 2 key will flicker 3,press Line2 or softkey "answer" to answer the call from B, then A will be hold, Line1 key will flicker. 4.
AT-640P User Manual if you press the key. � Number@Line/b: BLF (need server support). You can see the status of the blf number you set.When the key is green,means the number is free now. When the key turns red and blink,means the number is ringing. When the key turns red for steady,means the number is in a conversation. � Number@Line/m: MWI,like the voice mail key.The key will blink if there is a new voicemail. � Number@Line/p: Presence(need server support).You can see the register status of the number.
AT-640P User Manual 8.5. Syslog Config Syslog is a protocol which is used to record the log messages with client/server mechanism. Syslog server receives the messages from clients, and classifies them based on priority and type. Then these messages will be written into log by some rules which administrator can configure. This is a better way for log management.8 levels in debug information: Level 0---emergency: This is highest default debug info level. You system can not work.
AT-640P User Manual 8.6. � � � � � � Time Set Server: type the IP address of time server Timezone: select correct time zone in list box Timeout: longest response time for SNTP Daylight Timeset: daylight setting through manual Manual Timeset: Time setting through manual Enable Daylight: Daylight saving time You can also set the time manually. ATCOM TECHNOLOGY CO.
AT-640P User Manual 8.7. � � � Call Log Start Time：Display starts time of the outgoing record. Last Time：Display conversation time of the outgoing record. Called Number：Display the account/protocol/line of the outgoing record. Notice: It will cover existing automatically if the call log table has the new record.Call log will be cleared after phone reboot. 8.8. Language Set Language Set: Set the language of phone, English is default.
AT-640P User Manual 8.9. Logout Log out the configuration mode. If you want to re-configuration the phone, need to input the user and password to login again. Reboot 8.10. 8.10.Reboot Reboot IP phone, some settings need reboot to make it works. Please always save config before reboot, otherwise the settings will return to previous settings. ATCOM TECHNOLOGY CO.
