AT-620 User Manual AT-620 User Manual ISSUE 1.0 2009-7-6 ATCOM TECHNOLOGY CO.
AT-620 User Manual 1st、 AT-620’s Network Features.................................................................... 4 1、 2、 3、 4、 5、 6、 7、 8、 9、 10、 11、 The View ................................................................................................................ 4 Interfaces .............................................................................................................. 4 Electricity characteristic ................................................................................
AT-620 User Manual 5th、 Web settings....................................................................................... 18 1、 2、 Current state ...................................................................................................... 19 Network ................................................................................................................ 19 2.1. Wan Config...................................................................................... 19 2.2. LAN Config ..........
AT-620 User Manual 1st、 AT-620’s Network Features 1、The View 2、Interfaces ¾ ¾ ¾ Power: Output Power: 12VDC, 500mA. WAN: RJ45 port. LAN: RJ45 port. 3、Electricity characteristic ¾ ¾ ¾ Specialty of electric: output 12V 500mA DC The network connects: 2 RJ45 connect, a WAN, a LAN Headset jack : RJ9 jack * 2 ATCOM TECHNOLOGY CO.
AT-620 User Manual 4、Software ¾ ¾ ¾ ¾ ¾ Sip 2.0 (RFC3261) Two lines SIP, support IAX2 STUN Jitter Buffer(200ms),VAD,CNG G.711A/u、G722、G.723、G.729 Codec ¾ ¾ G.168 compliant 96ms echo cancellation Support SIP domain，SIP authentication(none，basic,MD5）.
AT-620 User Manual 6、Management and Maintenance ¾ Support safe mode and firmware updating under safe mode ¾ Support different level user management ¾ Configuration via web , keyboard and command ¾ Support multi language (LCD support Latin language system, web support all languages) and easy dynamic switch between different languages ¾ Firmware and configuration updating via HTTP , FTP and TFTP ¾ Support system log and calling record ¾ Firmware, firmware and configuration auto provision 7、Protocol ¾ ¾ IEE
AT-620 User Manual protection is not discarding year nor usage life. 9、Operating Requirement ¾ ¾ ¾ Operation temperature: 0 to 40° C (32° to 104° F) Storage temperature: -30° to 65° C (-22° to 149° F) Humidity: 10 to 90% no dew 10、 ¾ ¾ ¾ Packing List AT-620 IP phone Power adaptor (output 12v ,500mA) Manual CD 11、 Installation Use Ethernet cable to connect AT-620’s LAN port and your computer. Set computer’s IP to the network 192.168.10.x or using dynamic obtain IP. Open web browser and key in 192.
AT-620 User Manual 2nd、 Feet installation instruction 1、 Desktop position: A、 Put the bottom side of the IP phone upside and press the plate with letter “PUSH” into the slot, please refer the picture as below: B、 Press the other plate into the slot in accordance with the direction of the arrow C、 Repeat A and B. It is the right picture of putting on desk after fixing the two feet below: D、 Disassemble the feet: Press the plate with word “PUSH” and pull the feet with the direction of arrow.
AT-620 User Manual B、 Push the other plate into the slot in accordance with the direction of the arrow C、 Repeat A and B. It is the picture of wall mounting after fixing the two feet below: Attention: Please rotate the hook to the position as in picture with a coin or other tools D、 Disassemble the feet way: Press the plate with word “PUSH” and pull the feet with the direction of arrow.
AT-620 User Manual 3rd、 Keypad of IP Phone： Describe of the buttons and Screen: Soft buttons Press to select an feature shown in the soft button features Soft button features Shows available choices based on current phone function displayed on the last line of LCD screen Status Shows the phone status, if the phone is standby, the LED is with light. If there is income calling, the LED will flicker.
AT-620 User Manual Navigation button 4th、 Allows users to navigate(left, right, up, down), on the standby, up and down shows the network information, right shows the lines information, left shows the call record Dial pad For entering numbers, letters or characters(not shown) Menu Come into Keypad menu Volume buttons Adjust the volume Speakerphone button Pick up and hung up on the speakerphone mode, when pick up by speakerphone, the LED of the button is on Mute button Mute the handset, headset o
AT-620 User Manual E、Hand-free mode to handset If you are phoning under hand-free mode and want to change to speaker phone, juts pick up the handset without press any buttons. 2、Make Call A、Use the handset Pickup the handset, the LCD will show the current lines (user could switch between line1 and line2 by pressing the line button beside the LCD). User can input the number with the keyboard and press # to send the number.
AT-620 User Manual 4、Multiple line dial-up AT620 IP phone supports 2 Sip lines. That means user can register on 2 different sip accounts simultaneity in the same IP phone. The User can choose line1 or line2 to switch dial-up, System default Sip1 when dial-up. IP Phone be called: AT-620 maximum supports one incoming call when it is called, when the second line calling, the LCD will show the incoming telephone number.
AT-620 User Manual Remarks: SIP lines are not available for choosing when call transfer. ¾ Attended Transfer User A.B.C, assume B is AT-620 Ip phone 1) When A Calls B and B receives 2) B presses soft button “Xfer” when A is calling. 3) B dials C’s number. 4) After dialing C, B Presses soft button “Bxfe”, then transfers the call to C. 5) C receives the phone, starts the call with A. 6) B presses soft button ”XFER” directly starts to talk with A, Meanwhile The LCD on B’s phone shows “pls hang up”.
AT-620 User Manual 1) 2) 3) 4) 5) 6) B can press soft button “conf” to hold the call with A. Then B inputs C’s number. B presses Soft button “dial” to call to C. C is on the call with B and A is on hold. B presses Soft button “Spli” button to make 3-way conference call. B presses soft button “spli” to end 3-way conference call and returns to the call with A. 7) B presses soft button “exit” to end all the calls. 9、Call History. AT-620 supports 100 missed calls, incoming calls and dialed calls record.
AT-620 User Manual 10、 Call pickup Call pickup is simulated from “Pickup” function processes from IPPBX. When A call B with no reply after ring tones, C could pick up the call from A for B by inputting the prefix and B’s phone No. C needed to set the dial peer with prefix code as follow To refer *1* as the set prefix code, C could get the call from A to B by dialing *1*+B, *1* prefix could be freely set as long as no confliction with other dialing rules.
AT-620 User Manual *3* is the predecessor. Then A could make the redial function via dialing *3* + number of B. *4* is the predecessor. Then A could make the redial function via dialing *4* + number of B. User could name any predecessor like *3*/*4* if it is compliant with present dial rule. 13、 vport Vport makes more flexible calling application. Eg. It could forward a call from Line 1 to one account of Line 2 after configuring forward type and number@line via web interface.
AT-620 User Manual A picking up handset. 15、 Preload Password There are 2 models to set the authority of web accessing and command line: Guest model and Admin model. User could view and configure all items in Admin model. While user couldn’t change the SIP (1-2) and IAX2 configuration as well as server address and port but only access and view the information.
AT-620 User Manual 1、Current state This page shows the IP phone working status. The network part shows the connection status of WAN and LAN. Phone Number part shows the phone number and register status for Line1、 Line2 and IAX2 2、Network 2.1.
AT-620 User Manual 9 9 9 9 Active IP： IP phone’s address Current Net mask：network net mask MAC Address：MAC of IP phone Current Gateway：the IP address of the router B、If your ISP provide you with the fixed IP address, please choose static and fill in the correct information of IP Address、 Net mask、Gateway、Primary DNS etc. If you do not know it please refer to your ISP provider or network management stuff.
AT-620 User Manual Parameters： PPPoE Server: sever name, if the ITSP have no special requirements, keep the ANY as default Username: ADSL account user name Password: ADSL account password Attention： 1）After configuration setting please click “Apply” to effect the change 2）If the IP address is changed after effecting the configuration change , the webpage will lose response former address, so you must get to the webpage with new address 3）If the LAN IP address is happened to be the same as WAN IP which is a
AT-620 User Manual 9 9 9 9 Net mask: LAN net mask DHCP Service: enable LAN DHCP Server , need to reboot to make it available. NAT: Network Address Translation Bridge Mode: Select Bridge Mode or not: If you select Bridge Mode, the phone will no longer set IP address for LAN physical port，LAN and WAN will join in the same network. Click “Apply”, the phone will reboot. 3、 3.1. VoIP SIP1 9 Register Status: SIP server registration status, if succeed display Registered，or else display Unregistered.
AT-620 User Manual take SIP server domain as the domain realm. 9 Enable Register: Enable or disable registration Advanced SIP setting 9 9 9 9 9 9 9 9 9 9 9 Register Expire Time: register expire time, default is 600 seconds. AT-620 will auto configure this expire time to the server recommended setting if it is different from the SIP server. Auto Detect Server Interval: Set examining interval of the server, default is 60 seconds User Agent: Set the user agent if have, the default is VoIP Phone 1.
AT-620 User Manual 9 9 9 9 9 9 Enable PRACK: Enable or disable SIP PRACK function, suggest use the default config. Long Contact: Set more parameters in contact field. Click to Talk: Set click to Talk (need practical software support). Ban Anonymous Call: Set to ban Anonymous Call. Dial Without Register: Set call out by proxy without registration.
AT-620 User Manual packet. Suggest using the default config. 3.2. SIP 2 9 Register Status: SIP server registration status, if succeed display Registered，or else display Unregistered. 9 9 9 9 Server Address: SIP server address , support both IP address and domain name. Server Port: SIP server port , default is 5060. Account Name：SIP account name. Phone Number ： SIP account phone number, if leave it as blank, no 9 registration information will be sent out.
AT-620 User Manual Register Expire Time: register expire time, default is 600 seconds. AT-620 will auto configure this expire time to the server recommended setting if it is different from the SIP server. 9 Auto Detect Server Interval: Set examining interval of the server, default is 60 seconds. User Agent: Set the user agent if have, the default is VoIP Phone 1.0. Signal Key: Signal encryption Key: 9 Media Key: voice stream encryption Key. 9 Local Port: Local SIP signal port，default as 5060.
AT-620 User Manual Click To Talk: Set click to Talk (need practical software support). Ban Anonymous Call: Set to ban Anonymous Call. Dial without Register: Set call out by proxy without registration. Enable Strict Proxy: Support the special SIP server-when phone receives the packets sent from server， phone will use the source IP address, not the address in via field. Forward Type: Select call forward mode, the default is off. ¾ Off：Close down calling forward.
AT-620 User Manual 3.3. Iax2 Config 9 9 9 Above is the IAX server configuration page IAX Server Addr: Register address of public IAX server IAX Server Port: Register port of public IAX server，default port is 4569 9 Account Name: Username of your SIP account (Always the same as the phone number) Account Password: Password of your IAX account. Local port: Signal port of local, default port is 4569 Phone Number: Phone number of your IAX account.
AT-620 User Manual 4、Advance 4.1. DHCP Server DHCP Leased Table: IP-MAC mapping table. If the LAN port of the phone connects to a device, this table will show the IP and MAC address of this device. Leased IP Address: the IP address which is assigned. Client Hardware Address: the IP address assigned and the MAC opposite of IP DHCP Lease Table Setting: Lease Table Name: Lease table name. Lease Time: DHCP server lease time. Start IP: Start IP of lease table. End IP: End IP of lease table.
AT-620 User Manual reboot. 4.2. NAT NAT is abbreviated from Net Address Translation; it’s a protocol responsible for IP address translation. In other word, it is responsible for transforming IP and port of private network to public, also is the IP address mapping which we usually say.
AT-620 User Manual The setting page as below: IPSec ALG: It is an encryption technology. Select it to enable IPSec ALG, the default is enable. FTP ALG: FTP is a service of connection layer which can transform intranet IP into extranet IP when intranet IP is sending out packet. Select it to enable FTP ALG, the default is enabling. PPTP ALG:Select it enable PPTP ALG, the default is enable Shows the NAT TCP mapping table ATCOM TECHNOLOGY CO.
AT-620 User Manual Shows the NAT UDP mapping table； NAT Table Option: Transfer Type：Select the NAT mapping protocol style, TCP or UDP Inside IP: Set the IP address of device which is connected to LAN interface to do NAT mapping. Inside Port: Set the LAN port of the NAT mapping； Outside Port: Set the WAN port of the NAT mapping； Notice: After finish setting, click the Add button to add new mapping table; click the Delete button to delete the selected mapping table.
AT-620 User Manual 4.3. Net Service HTTP Port: set web browser port, the default is 80 port，if you want to enhance system safety，you'd better change it into non-80 standard port； Example: The IP address is 192.168.10.88. and the port value is 6090, the accessing address is http://192.168.10.88:6090 Telnet Port: Set Telnet Port, the default is 23. You can change the value into others. Example: The IP address is 192.168.1.88. the telnet port value is 6023, the accessing address is telnet 192.168.1.
AT-620 User Manual 4.4. Firewall in_access enable： Select it to Enable in_ access rule； out_access enable： Select it to Enable out_ access rule Firewall Input Rule Table: Firewall input rule, as the picture config is deny 192.168.1.2 ping 192.168.10.2, but ping 192.168.10.0/24 beside 192.168.10.3 is ok. Firewall Output Rule Table: Firewall output rule, as the picture config is the phone ping 192.168.1.70 was deny.
AT-620 User Manual means just point to one host; if set to 255.255.255.0 means point to a network which network ID is C type. 4.5. Qos VLAN Enable：Before select it to enable VLAN, you need enable Bridge mode in LAN config. VLAN ID Check Enable：Enable VLAN ID check by selecting it. After enable VLAN ID check, if VLAN ID of a data package is not the same with the phone’s or a data package do not have VLAN ID, the data package will be discarded.
AT-620 User Manual and enable the DiffServ, then system will distinguish the voice and data and add the VLAN ID each other. 4) Enable VLAN, if set Voice and Data VLAN differentiated as date untagged, then the packet of the signal and voice will use the voice VLAN ID as the tag, but the data packets will not take the VLAN tag.
AT-620 User Manual x represents any one digit between 0~9 Tn represents the last digit timeout. n represents the time from 0~9 second, it is necessary. Tn must be the last two digit in the entry. If Tn is not included in the entry, we use T0 as default, it means system will sent the number immediately if the number matches the entry. 9 Example: ¾ [1-8]xxx All number from 1000 to 89999 will be sent immediately. ¾ 9xxxxxxx 8 digits numbers begin with 9 will be sent immediately.
AT-620 User Manual SIP STUN is used for NAT transverse. When you config STUN server’s address and port (default 3478) and enable it, then you can use the normal SIP server to make the IP phone transverse NAT. 4.8. Call Service Hotline: configure hotline number. AT-620 immediately dials this number after hook-off if it is set and the user can not dial any other number. 9 No Answer Time: no answer call forward time setting.
AT-620 User Manual refused. ¾ Use “x” to represent any number. For example , 4xx means any incoming call with 3 digital and the first digital is 4 , will be refused. ¾ DOT (.) means matching any arbitrary number digit. for example, any number with prefix 6 will be forbidden to dialed out. Any digital call with a certain head number, For example 6. means any incoming number with the 6 as the first number will be refused.
AT-620 User Manual IP address in the Start IP column, Set end IP address in the End IP column, and click Add to add this IP segment. You can also click Delete to delete the selected IP segment. Notice: Do not set your visiting IP outside the MMI filter range, otherwise, you cannot logon through the web. 4.10.Audio Settings First Codec：The fist preferential DSP codec:G.711A/u、G722、G.723、G.729 Second Codec：The second preferential DSP codec:G.711A/u、G722、G.723、 G.
AT-620 User Manual 4.11.VPN this page is VPN setting page , the IP phone support the VPN with UDP and L2TP protocol .The parameters is as below. VPN IP： After VPN registered successfully, VPN server will give an IP aggress to the terminal. If there is a IP address shown on terminal (except for 0.0.0.0), it means your VPN has registered.
AT-620 User Manual 5、Dial Peer This functionality offers you more flexible dial rule, you can refer to the following content to know how to use this dial rule. When you want to dial an IP address, the entry of IP addresses is very cumbersome, but by this functionality, you can set number 179 to replace 192.168.1.179 here.
AT-620 User Manual co-work with the Del Length: ¾ add:xxx, add prefix to the phone number, can set to reduce the dial length. ¾ all: xxx, replace the phone number with the xxx, can use as speed dial function. ¾ Del, delete the first N numbers. N is set in the Del Length. ¾ rep:xxx，replace the first N numbers. N is set in the Del Length.
AT-620 User Manual set peer to peer call, please input destination IP address or domain name. If you want to use this dial rule in SIP2 line, you need input 0.0.0.2 in it. If not config, default sip1 as 0.0.0.0. Port: Set the Signal port, the default is 5060 for SIP; Alias: Set alias. This is optional config item. If you don’t set Alias, it will show no alias. Note: There are four types of aliases.
AT-620 User Manual 7、Update 7.1. Web Update Click the browse button, find out the config file saved before or provided by manufacturer, download it to the phone directly, press “Update” to save. You can also update downloaded update file, logo picture, ring, mmiset file by web. 7.2. 9 9 9 9 FTP/TFTP Update Server: FTP/TFTP server address. It can be the format of IP address such as 192.168.1.1 or domain such as ftp.domain.com Meanwhile , it support sub directory such as 192.168.1.
AT-620 User Manual Notice：Users can revise the exported config file by themselves and import the config file with only modules, for example if there is the SIP setting page in the config file , the IP phone will only change SIP setting after import this file and leave other setting as not changed.
AT-620 User Manual 8、System Manage 8.1. Account Manage Users can add new account or delete and change existing account Keyboard Password：config password that you use keyboard to access the menu , must be in number.
AT-620 User Manual 8.2. 9 9 9 Phone Book Phonebook Table: shows phonebook detailed information Add Phone Book: add a new record in phonebook Name: nick name of a number ，when the call of this number comes in the LCD will show the name 9 Number: phone number 9 Ring Type: ring tone If you want to make change on existing account , select the account an click 【Modify】or 【Delete】. General account can only modify or delete general account Notice：Maximum records of phone book is 500pcs 8.3.
AT-620 User Manual Syslog server receives the messages from clients, and classifies them based on priority and type. Then these messages will be written into log by some rules which administrator can configure. This is a better way for log management.8 levels in debug information: Level 0---emergency: This is highest default debug info level. You system can not work. Level 1---alert: Your system has deadly problem. Level 2---critical: Your system has serious problem.
AT-620 User Manual 8.4. 9 9 9 9 9 9 Time Set Server: type the IP address of time server Timezone: select correct time zone in list box Timeout: longest response time for SNTP Daylight Timeset: daylight setting through manual Manual Timeset: Time setting through manual Enable Daylight: Daylight saving time ATCOM TECHNOLOGY CO.
AT-620 User Manual 8.5. Call Log Start Time：Display starts time of the outgoing record. Last Time：Display conversation time of the outgoing record. Called Number：Display the account/protocol/line of the outgoing record. Notice: It will cover existing automatically if the call log table has the new record. 8.6. Language Set Language Set: Set the language of phone, English is default. Because we use 14px font on LCD so the Chinese and Korean language are not supported but only can be supported on web.
