Operation Manual
EN 34
TROUBLESHOOTING
FAULT CAUSE SOLUTION
Ground coffee was used
(instead of coffee beans) and
the machine will not dispense
any coffee.
The “coffee strength/preground
coffee” knob is not turned
completely to the left or right
and the appliance used both
preground coffee and coffee
ground by the mill mechanism.
Preground coffee was inserted
whilst the machine was
switched off.
Carefully clean the inside of the
machine (see page 12). Repeat
the process, but fi rst turn the
“coffee strength/preground
coffee” knob completely to
the left or right (see “Preparing
espresso coffee using ground
coffee” on page 14).
Remove the brewing unit and
carefully clean the insided of
the machine (see “Cleaning the
coffee machine” and “Cleaning
the brewing unit” on page 21,
22 and 23). Repeat the process
with the machine switched on.
Coffee does not come out
of the spouts on the coffee
dispenser but out of the
service door at the side.
The holes on the coffee
dispenser are blocked with
dried on coffee.
The swing drawer on the inside
of the service hatch is blocked
and will not move.
Remove the dried on coffee
with a needle (see “Cleaning
the coffee machine” on page
21, fi g. 24).
Carefully clean the swing
drawer, particulary in the area
around the hinges so that
these continue to move.
Milk is frothed up too much or
too little.
Wrong setting of the slider on
the lid of the milk container.
If the milk is not frothy enough,
the milk container may not be
correctly in place.
You can set the amount of froth
on the milk to any level using
the slider on the lid (fi g. 19 on
page 17): ‘CAPPUCCINO’ (very
frothy milk) or ‘CAFFELATTE’
(not so frothy milk).
Put the milk container correctly
in place. (fi g. 18 on
page 17).