Operation Manual

EN 32
TROUBLESHOOTING
Faults table
If the appliance does not work properly, this does not always mean that
it is defective. If the coffee machine does not work and a message is
displayed, refer to the problem solving information of chapter 7. If no
message is displayed, try to fi nd a solution fi rst by checking the points
mentioned in the table below, or contact the service department. (See
the guarantee certifi cate for details.)
FAULT CAUSE SOLUTION
Coffee is not hot. The cups were not preheated.
The brewing unit is too cold.
Preheat the cups by rinsing
them out with warm water (see
“Tips to make hotter coffee” on
page 11 and 12).
Warm up the brewing unit with
the rinsing program before
making coffee (see “Rinsing”
on page 28).
The coffee does not have
enough crema.
The coffee is too coarsely
ground.
The coffee blend is not suitable.
Turn the knob for the grind
level setting one position anti-
clockwise (see “Setting the
grind level” on page 14).
Use a coffee blend suited
to fully automated coffee
machines.
Coffee comes out too slowly. The coffee is ground too fi ne. Turn the knob for the grind
level setting one position
clockwise (see “Setting the
grind level” on page 14).
Coffee comes out too quickly. The coffee is too coarsely
ground.
Turn the knob for the grind
level setting one position anti-
clockwise (see “Setting the
grind level” on page 14).
Coffee only comes out of one
of the spouts on the coffee
dispenser.
The holes on the spouts are
blocked.
Remove the dry coffee
residues with a needle (see
“Cleaning the coffee machine”
on page 21, fi g. 24).