User manual
Conference
A maximum of four telephones may be conference; only three of these may be
SPIRIT
telephones. The total of four must include any telephones bridged onto the conference.
NOTE: When two or more outside lines are conference the quality of transmission and audio
reception may be reduced.
The originator of a conference call is the person who initiates the conference. If the originator
hangs up, the call is disconnected. Only the originator can add or drop other people. If one of
the other telephones in a conference call is an intercom extension, the originator can leave a
conference call without disconnecting the other people simply by placing it on hold. The
originator can then hang up and the other people can continue the call. However, if none of the
telephones except the originator’s is an intercom extension and the outside callers are placed on
hold, they will not hear each other. In either case, the originator is still considered one of the
four participants on the call, so if someone other than a conference participant sets up the
conference, a total of three people can be conference. The call will disconnect when all the
other parties hang up. If your system has a System-Attendant who will be responsible for
originating conference calls, be sure this procedure is explained carefully.
A conference call on hold is actually a call without an originator, so if someone picks up a line
where a conference call is on hold, that person becomes temporary custodian of the call and will
disconnect the conference call by hanging up.
When retrieving a held call, it is important that the line or INTERCOM button that is pressed
is flashing on I HOLD pattern; pressing a button with a THEY HOLD pattern can result in
hanging upon all of the other parties.
Placing and retrieving conference calls on hold can require special treatment, particularly if
outside calls appearing on an INTERCOM button are involved. You may want to practice
by placing a few conference calls involving combinations of lines and stations so that you can
set up written guidelines for conferencing.
Intercom Indicator Lights
The indicator lights next to the INTERCOM buttons show what is happening on intercom calls
at that telephone set. I USE flashes a long ON and short OFF. I HOLD flashes a short ON
and long OFF. THEY HOLD flashes two shorts ON and one long OFF. Incoming alert flashes
a short ON and short OFF. If the light is OFF, that INTERCOM button is idle.
Paging to All Intercom Extensions
When a telephone set is involved in a page to all intercom extensions the user will not hear a
ring if a call comes in.
Intercom Extension List and System
SpeedCall
Directory
For your convenience the next two pages provide a place to record your company Intercom
Extension List and System
SpeedCall
Directory. Photocopy pages 27 and 28. Complete both pages
and provide a copy to each person in your company using the
SPIRIT
Communications System.
26 Administration Manual