User manual
Examples Of Systems
Planning the customizing of your communications system requires considering the needs of
your company. Since each company is unique, two business profiles are provided to show you
how these systems may be customized. The system planners are shown for each business to
help give you a better understanding of how to complete your own system planner.
COMPANY 1
CARPENTER, WATKINS, and SEPULVEDA, Attorneys at Law
Company 1 is a law firm with a receptionist/secretary who answers all calls. There are three
incoming lines and six telephone sets. (They have a
SPIRIT
system with a capacity of three
incoming lines and eight telephone sets.) Three of the telephone sets, numbers 13, 14, and 15
are on the desks of the three partners of the firm. Telephone set 10 is used by the
receptionist/secretary. Telephone set 11 is on the desk of the paralegal assistant. Telephone
set 12 is in the lobby.
The following customizing decisions may be made for this company:
Automatic Privacy
—On (installed setting, no customizing required)
Toll Call Check—dialing 1 is required (installed setting, no customizing required)
Held Call Reminder— one minute (installed setting, no customizing required)
Line Type—all lines are available as outside lines (installed setting, no customizing required)
PBX/Centrex Line Access Codes —not a PBX or Centrex line, so a code is not applicable
External Alert —The system does not have the optional external alerter, so this may be left
at the installed setting.
Dial Type—local service is touch tone. All lines should be customized touch tone.
Line Use Permission —
all telephones have full use of all lines (installed setting, no customizing
required)
Automatic Line Selection— all lines for all telephones available for automatic line selection
(installed setting, no customizing required)
Line Ringing Options—
All lines on set 10 are left at normal ringing, which is the installed
setting. All lines on sets 11, 13, 14, and 15 are customized for delayed ringing, giving the
receptionist/secretary the chance to answer the line first. Telephone set 12, which is in the
lobby and offered as a convenience for visitors, is customized for no ringing on all lines.
Night Ringing
— normal ringing in night operation for all accessible lines on all telephones.
This way, if the receptionist/secretary is not there, anyone at any telephone in the system will
be alerted immediately to an incoming call.
Outside Service—
all telephone sets except set 12 are unrestricted, which is the installed
setting. Set 12, which is accessible to visitors, is customized toll restricted.
Administration Manual 19