Specifications
IX. Wireless Service Provider Information
Service Provider SMTP and POP settings
In most cases your cellular provider will setup the “Email” or “Versa Mail” application on your Treo phone at the store.
From this application you can get your POP and SMTP settings you will need for the PixController.prc Palm application.
In short POP stands for Post Office Protocol, a protocol used to retrieve e-mail from a mail server. Most e-mail
applications (sometimes called an e-mail client) use the POP protocol. The newer version, POP3, which we use here can
be used with or without SMTP (depending on the cellular provider).
SMTP stands for Simple Mail Transfer Protocol, a protocol for sending e-mail messages between servers. Most e-mail
systems that send mail over the Internet use SMTP to send messages from one server to another; the messages can
then be retrieved with an e-mail client using a POP. In addition, SMTP is generally used to send messages from a mail
client to a mail server. This is why you need to specify both the POP server and the SMTP server when you configure
your e-mail application.
For your convenience we've listed configurations for some of the more common ISPs and mail services here. If you are
subscribed to a wireless carrier and you find that your ISP is blocking access to your normal SMTP with "relaying denied
errors," try using your carrier's SMTP instead. We've listed some common wireless carriers below:
AT&T/Cingular Wireless
AT&T/Cingular is one of the easiest provider’s setup.
Select the Options -> Email Settings by pressing the Menu key on your Treo phone and setup the following
settings:
SMTP Host: cwmx.com
Your Email Address: (what ever ‘from’ address you want to use)
Note: You do not setup the POP or SMTP servers under the “Special” button.
NOTE: AT&T Wireless is supposedly coming to "end of life" due to the merger with Cingular. If you have any
issues please contact your cellular provider.
SprintPCS/Nextell
You need to set an EMAIL password for your Sprint account:
o Go to Sprint's web site at www.sprintpcs.com.
o Log onto your "My PCS" using your SprintPCS phone and password. Unless you have changed
it, your password is the last four digits of your social security number.
o Click on "My Personal Information" located along the left side of the screen.
o Under "Passwords", click the "Modify" link to the right of "PCS Vision User Name". This will
display your SprintPCS email address, and give you the option to change it if you wish. Write this
address down for future reference, as you will need this information to setup PixController on your
handheld device. If you have made changes, click "Submit" to get back to the "My Personal










