User guide

Introduction

The AT&T Softphone Call Manager helps you to unify your

everyday business communication using your AT&T TL86103.

Before using the AT&T Softphone Call Manager, make sure

you have:

Installed your TL86103 according to its user’s manual.

Installed the AT&T Softphone Call Manager on your

computer using the CD-ROM provided in the package.

-OR-

Visited www.telephones.att.com/downloads, downloaded the

software, unzipped the file, and installed the software.

With the USB cable connected to the telephone base and your

computer, you can manage traditional landline calls, cellular line

calls, softphone VoIP calls through Skypecalls through Skype

and Microsoft Lync

using this software. You can also use the voice command feature

to make calls by simply saying the name of a phonebook entry

saved in the software.

You can click the dial pad in the ((Call Connectivity) panel

to make landline, cellular line, or softphone calls. You can also

add phonebook entry or import phonebook entries from Microsoft

Outlook

or CSV files into the software PHONEBOOK tab. The

CALL LOG tab provides you with information of all incoming,

outgoing and missed calls.

In the (Call Connectivity) panel, you can view the current

status of your landline, cellular line, Skype, and Lync ccalls. To

make a softphone call callcall, launch your Skype and dial the number

from there or using the telephone base. To answer or end calls,

you can simply use the telephone base, corded handset, or

cordless handset; use Skype or Lync; or use the corresponding

buttons in the (Call Connectivity) panel.

You can check for software updates or configure various settings

in the (Settings) panel to best suit your needs.

Getting started

Microsoft

and Microsoft Outlook

are registered trademarks of Microsoft Corporation.

The Skype name is a trademark of Skype.

Microsoft Lync

is a registered trademark of Microsoft Corporation.