User`s manual

53
Appendix
The switch hook presser doesn’t rise at all.
Make sure that LIFTER MODE light on the headset base is on.
Press the MODE button on the headset base to change the mode.
Make sure the lifter control cable is securely plugged into
the LIFTER jack on the headset base via the base adapter.
Make sure all cords and the telephone line cord are securely
connected to the proper sockets.
Make sure the headset base has power.
Make sure your headsets are charged and registered to the
headset base. For registration instructions, refer to the manual
provided with your TL7612 product, or visit
www.telephones.att.com/manuals to download
the manual.
When I press ON/OFF on the headset, the handset lifter rises,
but the call is not connected or I do not hear a dial tone.
Try all the suggestions, as mentioned above.
When using the handset lifter, make sure that the headset
base is set to LIFTER MODE and the telephone line cordand the telephone line cord
is connected to the telephone line jack on the back of the
corded phone.
The handset lifter may not rise high enough to release the
switch hook. Try to adjust the height of the lifter arm by
turning the ADJUST LIFTER knob until it reaches the desired
angle. Adjust the switch hook presser by turning the switch
hook presser adjustment knob so that the switch hook is
released when the lifter arm rises.
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Troubleshooting