User’s manual TL7000 Handset lifter for use with AT&T model TL7610
Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information on page 22 of this manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Parts checklist Check to make sure the handset lifter package includes the following items: User’s manual TL7000 Handset lifter for use with AT&T model TL7610 User's manual Optional external ring detector Large ���������� lifter���� pad Color������ label (����������� light������ blue) Handset ������ lifter Telephone line cord (4 conductor) with an orange label Anti-slip pad
User’s manual TL7000 Handset lifter for use with AT&T model TL7610 Table of contents Getting started Quick reference guide Handset lifter.................................................................................................1 Handset lifter installation Lifter installation .......................................................................................3 Installation of large lifter pad (optional).........................................5 Installation of anti-slip pad (optional) ............
Troubleshooting Troubleshooting.............................................................................................17 Maintenance and safety Maintenance....................................................................................................21 Important safety information..................................................................22 Appendix Limited warranty................................................................................................................
Getting started Quick reference guide - Handset lifter ALERT ON/OFF SENSOR ADJ knob Turns the ring detector on or off. When the ring detector is off, the cordless headset does not receive call alert tones. Adjusts the sensitivity of the ring detector (page 12). STATUS light Lifter arm The light quickly flashes when there is an incoming call that the ring detector senses. The light flashes slowly when the switch hook presser is raised and you are on a call.
Getting started Quick reference guide - Handset lifter Small lifter pad Holds the earpiece of the corded telephone handset. Lifter arm height control Pushes / to adjust the height of the lifter arm. Adhesive tapes Remove the paper to attach the lifter to the telephone base. Internal ring detector Senses the ringing of the telephone and sends a call alert tone to the headset earpiece.
Getting started Handset lifter installation The TL7000 handset lifter (lifter) works with the TL7610 cordless headset to provide a complete communication solution. The lifter raises and lowers the handset to make and end phone calls. The ring detector provides an incoming call indication through the cordless headset, so you can answer calls even if you are away from the telephone base. The lifter works with most corded telephones.
Getting started Handset lifter installation 5. Pick up the lifter, turn it over, and peel the paper from the adhesive tape. Adhesive tape 6. Carefully return the lifter to the same position that you noted before and press down. 7. Follow the headset base installation steps on pages 6-10. ON/OFF button Motor 8. Remove the handset from your telephone. 9. Press ON/OFF on the headset and listen for the dial tone. Make sure the switch hook presser is in its non-extended condition. 10.
Getting started Handset lifter installation 12. Place the telephone handset on the lifter arm. 13. Test to make sure the hook is correctly operated by pressing the ON/OFF button on the headset. It may take some adjustments and testing to find the right position for the lifter. For the lifter to work properly, the switch hook must release completely when you press the ON/OFF button on the headset. The switch hook must also be pressed all the way when you press the ON/OFF button on the headset�.
Getting started Handset lifter installation Connect the headset base The cords provided with your lifter have colored labels attached to help you plug them into the headset base. The back of the headset base has color-coded dots above the jacks, and the jacks’ names on the rear bottom plastic piece of the headset base that correspond to the colored labels on the cords (see Figure 1 below).
Getting started Handset lifter installation Before installing the headset base: Remove the rear bottom piece of the headset base by pushing it away from the base (as shown in Figure 2). Figure 2 Install the headset base as shown on pages 8-10. After completing the headset base installation, slide the rear bottom piece towards the base until it clicks into place (as shown in Figure 3).
Getting started Handset lifter installation 2 DSL filter 6 1 8 5 3 9 7 Color label (light blue) 4 Figure 4: The headset base connections (The numbers in this figure correspond to the steps on page 9.) NOTE: For complete instructions on using the headset base, please refer to the manual provided with your TL7610/TL7611 product, or visit www.telephones.att.com to download the manual.
Getting started Handset lifter installation Headset base installation with lifter (see Figure 4) 1. Plug one end of the telephone line cord (provided with your telephone) into the telephone jack. 2. Plug the other end of the telephone line cord into the wall jack. 3. Make sure the small end of the power adapter is plugged into the green POWER jack on the headset base. 4. Plug the large end of the power adapter into a power outlet not controlled by a wall switch. 5.
Getting started Handset lifter installation Adjust lifter audio On MODE ON/OFF button 1. Make sure that the LIFTER MODE light on the headset base is on. Press the MODE button on the headset base to change the mode. 2. Put the headset next to your ear. (AT&T model TL7610 or TL7611). 3. Press ON/OFF on the headset and listen for the dialing tone. If there is no dialing tone or buzzing noise, slide the LIFTER AUDIO ADJUST on the side of the headset base from A to G until the dialing tone is clear.
Getting started About internal and external ring detectors The internal or external ring detector senses the telephone ringing and sends a call alert tone to the headset earpiece. If you installed the TL7000 lifter over the top of the corded phone’s speaker, then the internal ring detector senses the telephone ringing. However, if your corded phone’s speaker is located somewhere else on the phone, stick the optional ring detector to the speaker as shown below. Install the external ring detector 1.
Getting started About internal and external ring detectors Adjust the sensitivity level The default setting of the ring detector works with most corded telephones. However, the ring detector might need some adjustments to recognize less common telephone ring tones. To adjust the ring detector sensitivity while the telephone is ringing: • Turn the SENSOR ADJ knob clockwise to increase the sensitivity. • Turn the SENSOR ADJ knob counterclockwise to decrease the sensitivity.
Getting started About internal and external ring detectors • Press the ALERT ON/OFF button on the lifter to turn the ring detector on or off. The STATUS light is blue when the ring detector is turned on. The STATUS light is red when the ring detector is turned off. ON/OFF button • When you turn the ring detector off, the incoming alert tone is not sent to the headset(s). The ON/OFF light on the headset still flashes when there is an incoming call.
Handset lifter operation Handset lifter operation After successful installation of the handset lifter, press the MODE button on the headset base until the LIFTER MODE light turns on. Make a call with the corded handset As indicated in the figure, lifting the handset causes the lifter arm to raise and release the switch hook. You will hear a dial tone through the handset. You can dial normally using the telephone dial pad.
Handset lifter operation Handset lifter operation Make and answer calls with the handset lifter and cordless headset You can use the cordless headset to make calls, answer calls and end calls without using the corded handset. ON/OFF button Answer a call • Press ON/OFF on the headset to answer an incoming call. The switch hook presser on the lifter raises and releases the switch hook on the corded telephone. You will hear the caller through the headset earpiece. Make a call 1. Press ON/OFF on the headset.
Handset lifter operation Handset lifter operation Make and answer calls with a multi-line telephone and a handset lifter Make a call 1. Press ON/OFF on the headset. You will hear a dial tone in the headset earpiece. 2. To change to a different phone line, you need to select the line on your telephone. 3. Dial the phone number using the telephone or an accessory remote dial pad (AT&T model TL7601, sold separately). Answer a call • Press ON/OFF on the headset to answer an incoming call.
Troubleshooting Troubleshooting If you have difficulty with your handset lifter, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222–3111. In Canada dial 1 (866) 288-4268. The switch hook presser of the lifter doesn’t raise at all. • Make sure LIFTER MODE is selected on the headset base. • Make sure the lifter control cable is securely plugged into the LIFTER jack on the headset base.
Troubleshooting Troubleshooting When I press ON/OFF on the headset, the handset lifter is lifted, but the call is not connected or I do not hear a dial tone. • First try all the suggestions above. • When using the handset lifter, make sure LIFTER MODE is selected on the headset base and the telephone line cord is connected to the telephone line jack on the back of the corded phone. • The handset lifter may not be lifted high enough to release the switch hook.
Troubleshooting Troubleshooting I cannot dial out in LIFTER MODE. • First try all the suggestions above. My corded phone is ringing, but I do not hear the call alert tone. • Make sure LIFTER MODE is selected on the headset base. • Make sure you have a dial tone before dialing�������������������������������� . The corded handset or headset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.
Troubleshooting Troubleshooting The other party cannot hear my voice during a call. • If you are using a handset lifter, you should adjust the lifter audio first. During a call, slide the LIFTER AUDIO ADJUST on the side of the headset base from A to G until the good sound quality is obtained. Nothing happens when I move the LIFTER AUDIO ADJUST switch.
Maintenance and safety Maintenance Taking care of your handset lifter • Your lifter contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the lifter down gently. Save the original packing materials to protect your lifter if you ever need to ship them. Avoid water • Your lifter can be damaged if it gets wet. Do not use the lifter outdoors in the rain, or handle it with wet hands. Do not install the lifter near a sink, bathtub or shower.
Maintenance and safety Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using this product during a thunderstorm.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. 1.
Appendix Limited warranty 3. How long is the limited warranty period? The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase.
Appendix Limited warranty • PRODUCT returned without valid proof of purchase (see item 6 below); -or• Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268.
Appendix Limited warranty c. Provide your name, complete and correct mailing address, and telephone number. 7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT.
Index Index A Alert tones, 1, 11-13, 19 Answer calls, 15, 16 Anti-slip pad, 5 Audio adjustment, 10 control cable, 1, 10, 17 pad, 5 M Maintenance, 21 Make calls, 14-16 C Color������������ label, 6, 7 Q Quick reference guide, 1, 2 D DSL, 6, 8 R Remote dial pad, 15-17 RING DETECT, 11 E End calls, 15, 16 External ring detector ������������������� installation,������ 11-13 sensitivity adjust, 1, 12, 19 S Safety, 21, 22 STATUS light, 1, 12, 13 Switch hook presser, 1, 3, 4, 15, 17, 18 F T Troubleshooting
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