User guide

Setting Your Mailbox Greetings

With Voice Mail service, you have a choice of several types of mailbox greetings:

Name Announcement

Your recorded Name Announcement is what other Voice Mail users hear when they send you a

message or when you send them a voice message. It is also heard when using the Pre-recorded

Greeting that includes your name. A sample Recorded Name: “Jack Smith.”

Pre-recorded Greeting

The pre-recorded greeting is a default greeting provided by your Voice Mail service. If you don’t

record and activate your personal greeting, callers will hear one of three pre-recorded greetings.

You have a choice of a pre-recorded greeting that includes your name (Recorded Name), a pre-

recorded greeting that

includes your telephone number or just a generic pre-recorded greeting that does not include

your name or your phone number. Sample pre-recorded greetings:

“<Your Recorded Name> can’t take your call now…

“<Telephone Number xxx-xxx-xxxx> can’t take your call now…

“The person you have dialed can’t take your call now…

…at the tone, please record your message. When you have finished recording, simply hang up…”

Personal Greeting

Your personal greeting is for everyday use. It’s the main greeting your callers hear when they call

and you don’t answer the telephone. If you record and activate your personal greeting, it will

replace the prerecorded pre-recorded greeting.

A sample Personal Greeting: “Hello, you’ve reached Larry’s mailbox. Please leave a message.”

Extended Absence Greeting

This greeting can be used as a temporary greeting to be played for special occasions. An

example of when you would use your Extended Absence Greeting would be when you go on

vacation. In addition, if your extended absence greeting is playing, you can always go back to

your personal greeting without having to rerecord your personal greeting. You also have the

option of receiving or not receiving messages when this greeting is active. Please note that the

initial default setting for the Extended Absence Greeting is to refuse voice messages. If you wish

to receive voice messages you can either change the setting of the Extended Absence Greeting

feature to accept messages, or change your normal voice greeting to announce your absence

plans.

An Extended Absence Greeting is similar to the Out of Office email feature

, except that when the

Out-of-Office message is on people can still send emails to your account, but when the Extended

Version 9.1