User guide

• Compatibility Test — Do you have software required for creating greetings and listening
to messages? If you don’t have the required software, the Wizard will download and
install it for you.
• Main Mailbox Settings — How many messages do you want displayed in your inbox at
one time? Do you want to save a copy of every email you send? What’s your time zone?
• Telephone Settings: Log in — Do you want to enter your telephone number and PIN
when you access your messages via phone?
• Telephone Settings: Urgent Messages — Do you want urgent messages to play first
when you access your messages via phone?
• Telephone Settings: Autoplay — Do you want your messages to start playing
immediately when you access your messages via phone?
• Telephone Settings: Message Details — Do you want to hear just the sender’s
name/number, the date/time, the message body, or all the details when you access your
voice mail messages via phone?
• Making Recordings (via Web or phone) — How do you record your name announcement
and personal greeting? If you’re using a computer, you’ll need a microphone attached to
your computer to record your greetings. You can skip this step and record your greetings
using a telephone when you access your mailbox for the first time.
Computer Instructions
Things you’ll need before you start:
• Your Temporary Email Address (your 10 digit telephone [e-mail])
• Your Temporary Password
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You can also find both items in your Quick Start Guide or your Wallet Card. If necessary, call
AT&T Customer Care at 1-800-288-2747 for help.
Now, follow these steps:
1) Go to http://www.vm.att.com
. This is where you’ll go every time you want to access your
mailbox using a computer, so bookmark it or add it to your Favorites list for future
use.
2) Enter your Temporary Email Address and Password
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in the appropriate fields.
3) Follow the onscreen instructions of the Setup Wizard.
After you’re done with the Setup Wizard, your Voice Mail mailbox is now ready to use. To check
your voice mail or email messages, simply go to http://www.vm.att.com
and enter the Email
Address and Password you just created using the Setup Wizard. You’ll be taken directly to your
Inbox. Then, click any message to view it. You can also check your messages using a phone.
Telephone Instructions
Things you’ll need before you start:
• Your Mailbox Number
• Your Access Number
•
Your Temporary PIN
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(if you haven’t set up a new one using the Setup Wizard)
If necessary, call AT&T Customer Care at 1-800-288-2747 for help.
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For security reasons, we ask that you change your temporary website Email Address, website Password and PIN immediately even if you’re not yet using your
mailbox. When choosing your Password and PIN, don’t use your telephone or mailbox number (or any part of the telephone or mailbox number) as part of your
Password and PIN. Don’t repeat digits (e.g., 444444), don’t use sequential digits (e.g., 123456) and don’t use easily identifiable numbers (e.g., ZIP code, street
address, etc.) Treat your Password and PIN as you would your ATM PIN. Select a Password and PIN of at least six digits. For added security, you should change
your Password and PIN periodically and check your greetings to make sure they haven’t been changed.
Version 9.1
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