User guide
main mailbox also controls the Family Greeting and the routing of calls to each sub-mailbox by
designating which key to press to reach the sub-mailbox.
Subscriber
This term refers to a Voice Mail customer.
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Terms and Conditions
The following terms and conditions (this “Agreement”) will govern AT&T’s provision and your use
of AT&T Voice Mail (the “Service”). The Service described in Your Guide to AT&T Services (“Your
Guide”) is provided to you by AT&T with these terms and conditions. Upon the earliest of your
use of the Service or your paying any charge relating to the Service, you are indicating your
agreement to be bound by all of the provisions of these terms and conditions, including any
modification to the terms and conditions adopted by AT&T in the future.
1. DESCRIPTION OF SERVICE. The Service is provided as defined in Your Guide. The Service
requires Touch-Tone telephone service and a call forwarding feature. When you ordered the
Service, unless otherwise instructed, an order was placed on your behalf for the following feature:
call forwarding upon both busy signal and ring–no answer.
2. CHARGES AND PAYMENT FOR SERVICE. You agree to pay all applicable charges for the
Service in full when due, including service activation charges and monthly service charges
together with any applicable taxes and other surcharges. If you fail to pay the monthly service
charges and/or related taxes and surcharges by the required due date, AT&T may notify you that
it will be terminating your Service unless all charges are paid within the time frame specified in
the notice. Current Voice Mail charges may be obtained by calling the AT&T Local Service Center
at 1 800 288-2747.
3. LAWFUL USE OF SERVICE. You are solely responsible for the contents of your transmissions
through the Service. You agree to use the Service in a manner consistent with applicable laws
and regulations and with this Agreement and to ensure that all other users of your Service also
use it in such manner. You agree not to transmit through the Service any unlawful, harassing,
libelous, abusive, threatening, harmful, obscene, or otherwise objectionable material of any kind
or nature.
4. YOUR RESPONSIBILITY TO RETRIEVE MESSAGES. AT&T assumes no responsibility for
the deletion or failure to store or retrieve Voice Mail messages. As described in Your Guide, your
Service will retain only a limited number of messages and will store messages only for a limited
number of days. AT&T retains the right, at AT&T’s sole discretion and at any time, to change any
of the capacity limits on message exchange and storage. Accordingly, timely retrieval of
messages is your responsibility.
5. PRIVACY STATEMENT. AT&T considers Voice Mail to be private correspondence between a
sender and a recipient. It is the policy of AT&T to respect the privacy of its subscribers. Therefore,
AT&T will not monitor, edit, or intentionally disclose the contents of your private communications
unless required to so do by law or in the good faith belief that such action is necessary to: (1)
comply with legal process served upon AT&T; (2) protect and defend the rights or property of
AT&T; or (3) act under apparently exigent circumstances to protect the personal safety of its
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