User guide

Table of Contents
Table of Contents ............................................................................................................................ 2
System Requirements ..................................................................................................................... 3
Setting Up Your Mailbox.................................................................................................................. 3
Accessing Your Mailbox .................................................................................................................. 7
Setting Your Mailbox Greetings....................................................................................................... 8
Name Announcement.................................................................................................................. 8
Pre-recorded Greeting................................................................................................................. 8
Personal Greeting ....................................................................................................................... 8
Extended Absence Greeting .......................................................................................................8
Family Greeting........................................................................................................................... 9
Getting Your Messages................................................................................................................. 11
Quick Touch Guide for Message Options................................................................................. 11
Save to My Computer................................................................................................................ 12
Erased Message Retrieval ............................................................................................................ 12
Retrieving Your Messages Faster and Easier............................................................................... 13
Fast Log in................................................................................................................................. 13
PIN Skip .................................................................................................................................... 13
Autoplay .................................................................................................................................... 13
Urgent Message Playback Options........................................................................................... 14
Deleting Messages, Trash Folder and Storage Capacity (Full Mailbox)....................................... 15
Sending a Voice Message............................................................................................................. 15
Using Your Address Book ............................................................................................................. 16
Changing Your PIN/Login Settings................................................................................................18
Authentication............................................................................................................................ 18
Telephone Instructions..........................................................................................................19
Computer Instructions...........................................................................................................19
Understanding Your Message Notification Options....................................................................... 19
Landline Phone Notification ...................................................................................................... 20
Pager Notification...................................................................................................................... 20
Email Notification....................................................................................................................... 21
Turning Message Notifications On and Off ................................................................................... 21
Creating and Editing Your Key Contacts List ................................................................................ 23
Additional Features of Your Voice Mail Service ............................................................................ 24
Calendar.................................................................................................................................... 24
Email Signature......................................................................................................................... 24
External Email ........................................................................................................................... 24
Spanish Language Preference.................................................................................................. 26
Save a Copy on Send ............................................................................................................... 26
Save as Drafts Folder................................................................................................................ 26
Bulk Mail Folder......................................................................................................................... 27
Message Forwarding................................................................................................................. 27
Out-of-Office Reply.................................................................................................................... 27
Sharing Your Mailbox with others (Sub-Mailboxes) ...................................................................... 28
Create Additional Mailboxes .....................................................................................................28
Sub-mailbox Family Greeting Activation, Call Routing, and New Message Summary............. 29
Navigation Map.............................................................................................................................. 31
Frequently Asked Questions about the Voice Mail Service .......................................................... 32
Definition of Terms......................................................................................................................... 35
Terms and Conditions ................................................................................................................... 36
Version 9.1
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