User guide

Telephone Instructions
1) Access your mailbox
.
2) Press 4 for Mailbox Settings from the Main Menu.
3) Press 3 for Security Options.
4) Press 4 to modify your Authentication Code.
a. Press 1 to Create or Change
i. For Mother’s Date of Birth, press 1
1. Enter 8 digit date of birth (MMDDYYYY)
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2. Re-enter 8 digit date to confirm
3. Puts you back in the Security Options sub-menu
ii. For Father’s Date of Birth, press 2
1. Enter 8 digit date of birth (MMDDYYYY)
2. Re-enter 8 digit date to confirm
3. Puts you back in the Security Options sub-menu
iii. For Spouse’s Date of Birth, press 3
1. Enter 8 digit date of birth (MMDDYYYY)
2. Re-enter 8 digit date to confirm
3. Puts you back in the Security Options sub-menu
iv. For Child’s Date of Birth, press 4
1. Enter 8 digit date of birth (MMDDYYYY)
2. Re-enter 8 digit date to confirm
3. Puts your back in the Security Options sub-menu
b. Press 2 to Delete (If you chose to delete your authentication code, you will be
required to call customer care to reset your PIN)
Computer Instructions
1) Go to http://www.vm.att.com
and enter your Email Address and Password.
2) Click Settings on the left-hand side of the page.
3) Click Change Authentication Code (Under the Security Settings section).
4) Enter the new PIN into the New Telephone PIN and Confirm Telephone PIN text
boxes.
5) Click Save and Close.
Once complete, you’ll be taken back to the Settings page.
[Return to Table of Contents]
Understanding Your Message Notification Options
With Message Notification, you always know when new messages are left in your Voice Mail
mailbox — no matter where you are. Set your mailbox to page you, send a message notification
to landline telephone, or send an email to an address other than your own. If you have sub-
mailboxes, each mailbox user can set his/her message notification.
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The system does not check for validate date entries. For example 12345678 would be considered a valid entry.
Version 9.1
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