User guide
AT&T Voice Mail User Guide
Enjoy all the benefits of your new service by learning about its many features and capabilities.
Welcome to AT&T Voice Mail Service
Prepare to have your messaging life changed. That may sound like a bold statement, but you’ll
understand the difference your new Voice Mail service can make once you experience its many
features and benefits. Even better, your Voice Mail service is easy to learn and use. Simply follow
the steps in this User Guide and you’ll be off and running in no time.
How Does Voice Mail Work?
Voice Mail service unifies voice, fax and email messages, making them easily accessible from
any computer or phone. Voice Mail service incorporates the latest technology to save you time
and money, no matter where you are or how you communicate. Here are just a few of the
service’s great features that put you in control:
• Manage and listen to voice mail messages from a computer with Internet access.
• Read email anywhere, anytime over the Internet from a computer.
• Receive fax messages and print them out using your computer
The first section of this User Guide will help you set up your new mailbox. Next, you’ll learn about
the basics, like how to access your mailbox. Then we’ll walk you through a test run. The
remaining sections will help you understand how the different features of your service work so
you can get the most out of your new service.
If you have further questions, please don't hesitate to call us. We’re ready to answer any
questions about your Voice Mail service and assist you with setting up your mailbox. It could save
you time, and you’ll have access to a Voice Mail expert to answer your questions. Call AT&T
Customer Care at 1-800-288-2747, Monday-Friday 7am-7pm.
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