User guide

Retrieving Your Messages Faster and Easier
Your Voice Mail service includes the following shortcuts for retrieving and reviewing messages
using a phone. The information below is also outlined in your Telephone User Interface (TUI)
Wizard:
Fast Log in
When turned on, this feature lets you bypass entering your Telephone Number when you call
Voice Mail from your primary telephone number. Your new service comes with Fast Log in turned
on. See below for how to turn Fast Log in on and off.
PIN Skip
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When turned on, this feature lets you bypass entering your PIN when calling from your primary
telephone number. PIN Skip can only be turned on when Fast Log in is turned on. If you have
both these features turned on, you’ll go directly to the Main Menu after you dial your Access
Number.
Use of this feature reduces the security of your service by making your messages more
vulnerable to unauthorized access by third parties. This includes unauthorized persons calling
from the location associated with your mailbox or gaining access by using equipment to make it
appear such calls are originating from the location associated with your mailbox. We recommend
you always require access to your mailbox by using a secure PIN.
Telephone Instructions — Fast Log in and PIN Skip (Note: These instructions are for main
mailbox owners only.)
Follow these steps to turn Fast Log in and PIN Skip on and off (this can only be done from
your primary telephone number):
1. Access your mailbox
2. From the Main Menu, press 4 for Mailbox Settings.
3. Press 3 for Security Options.
4. Press 2 for Fast Log in Setup.
• Press 1 to turn on/off Fast Log in.
5. Press 3 for PIN Skip.
• Press 1 to turn on/off PIN Skip.
Reminder: PIN Skip can only be turned on if Fast Login is turned on.
Autoplay
When turned on, this feature bypasses the Main Menu and automatically starts playing your
messages. When Autoplay is active, you still have the ability to manipulate messages while they
are playing. You can simply press 1 to repeat, 2 to save, or 3 to delete while the message is
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Use of this feature reduces the security of your service by making your messages more vulnerable to unauthorized access by third parties. This includes
unauthorized persons calling from the location associated with your mailbox or gaining access by using equipment to make it appear such calls are originating
from the location associated with your mailbox. We recommend you always require access to your mailbox by using a secure PIN.
Version 9.1
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