User guide

Support Information

Before getting into the specific procedures, you should

become familiar with the following console features that

have general application.

Handset Tones

System 25 signals you with several tones heard through the

handset. The tones and their descriptions are listed below.

• Dial Tone (a continuous steady tone) -

You can dial.

• Confirmation Tone (three short tones)

- Your action

has been accepted. Proceed to the next step.

• Ringback Tone (slow repeating on/off tone) - The

number you dialed is ringing.

• Busy Tone (repeating on/off tone)

- The number you

dialed is busy.

• Fast Busy Tone (fast repeating on/off tone) - The

number or access code you dialed was busy,

misdialed, or restricted.

• Preferred Route Tone (five short tones) -

Your call is

waiting in line for the preferred route. You may wait

by staying off-hook, or you may hang up and try again

later.

Continued