User guide

Glossary (Contd)
PDC
(personal dial code) extension number
assigned to an individual and normally
associated with the voice terminal at the
person’s desk.
Floating PDC's are not
associated with any particular voice
terminal and can be used only when they
are signed in at a voice terminal.
position busy
feature that allows you to have calls that
come to your console (position) sent to
the other Attendant (if one exists) or to a
predetermined backup voice terminal.
preferred five short tones which indicate the outside
route tone
call you have just placed is waiting to go
over the most preferred route (as
determined by the System Administrator).
You can either wait by staying off-hook or
hang up and try again later.
prime line
feature that allows a voice terminal to
preference
automatically select a preassigned button
when you lift the handset to place a call.
program
process of storing a telephone number,
account code, or PDC so you can later dial
by pressing a single button or dialing code.
Continued
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