User`s guide

9
Synapse User’s Guide
[Handset] Parking a Call ................................................................................................................................................................................................... 227
Parking an Active or Held Call............................................................................................................................................................................... 227
[Handset] Retrieving a Parked Call From Any Extension......................................................................................................................... 228
[Handset] Using a Corded Headset.............................................................................................................................................................................229
Call Management Using Headsets .................................................................................................................................................................................................230
Paging .....................................................................................................................................................................231
Paging ..........................................................................................................................................................................................................................................................232
[ATA] Single-Zone Overhead Paging ........................................................................................................................................................................................... 234
[ATA] Multi-Zone Overhead Paging ..............................................................................................................................................................................................235
[Handset] Paging ................................................................................................................................................................................................................................... 236
Deskset-Handset Interaction .............................................................................................................................237
[Handset] Answering a Call While Another Device is on a Call .................................................................................................................................... 238
[Handset] Incoming Calls................................................................................................................................................................................................................... 238
[Handset] Held Calls ............................................................................................................................................................................................................................238
[Handset] Clocks ....................................................................................................................................................................................................................................239
[Handset] Status.....................................................................................................................................................................................................................................239
Troubleshooting....................................................................................................................................................240
Common Troubleshooting Procedures ........................................................................................................................................................................................241
Resolving Audio Echoes.....................................................................................................................................................................................................241
Resolving General Audio Issues.....................................................................................................................................................................................243
Reintroducing a Deskset Into the System................................................................................................................................................................. 244
Reintroducing a Gateway or ATA Into the System...............................................................................................................................................246
Power Failure Recovery Procedure.............................................................................................................................................................................. 248
General Troubleshooting .................................................................................................................................................................................................................... 249
Gateway Troubleshooting ..................................................................................................................................................................................................................259
Deskset Troubleshooting ....................................................................................................................................................................................................................262
Cordless Handset Troubleshooting................................................................................................................................................................................................ 273