User`s guide

Glossary 330
Synapse User’s Guide
FXO (Foreign Exchange Office): The gateway telephone signaling interface between the PSTN telephone lines and the LAN
FXS station port: A jack on the ATA for connecting non-Synapse analog telephone equipment to the Synapse system
G.711: A digital fax protocol
gateway: A network device equipped for interfacing with another network that uses different protocols
greeting, preset: The voice message that plays to callers if the user has not recorded an outgoing message
grounding: An electrical ground connection that minimizes interference, reduces the risk of equipment damage due to lightning,
eliminates electrostatic buildup, and helps protect people who service the equipment
Group Mailbox: Provide general delivery of voicemail messages to a group within an organization. Only subscribers can access
these Voicemail messages.
hard key: Any physical key on the Deskset, Cordless Handset or Gateway. Examples include MENU and 1 on the Deskset; PHONE
and 1 on the Handset; and SELECT and CANCEL on the Gateway.
hard reset: An action that restores factory default settings
Hold announcement: A recorded message to play while calls are on hold. It can be combined with Music on Hold.
hub: A network hub or repeater hub is a device for connecting electronic devices, making them act as a single link
hunt group: A telephone company feature that allows calls to a busy phone number to roll over to the next available line
icon: A small picture in the display that presents status information
Idle: The mode of a device when it is not involved in call or call setup activity
inside call: A phone call placed from one of your Synapse system extensions to another extension
interference: Electrical signals close by that cause degraded audio performance for cordless devices
IP address (Internet Protocol address): An individual numeric identification assigned to devices on your LAN
IT Controller: Part of a computer network infrastructure that connects different parts of the network, so that different LANs and
subnets can exchange information. Also known as a backbone network or a network backbone.