User`s guide
Troubleshooting 298
Synapse User’s Guide
Single-Zone OHP Connected to an FXS Port
For OHP equipment connected to an FXS port, this Troubleshooting refers to the ATA front-panel FXS LED for the FXS port you
are using for the OHP equipment. When the equipment is properly installed, and everything is configured correctly, this is the
behavior of these LEDs:
OFF: There is no paging activity.
Flashing GREEN: A user has initiated a page.
Solid GREEN: The OHP has answered the page request and the page beep will soon sound, if it hasn't already sounded.
We also use these LEDs to help diagnose problems.
Single-zone OHP on FXS is
not working and the FXS LED
(right of the ATA LCD screen)
for the FXS port that is used
for the OHP equipment is
OFF.
No signal is detected.
There is no signal when no one is paging.
Verify that your paging equipment is connected to FXS 1
or FXS 2. If not, plug it in, and verify your OHP equipment
connections.
The OHP is not a member of
a paging zone.
See “Paging Zones” in the Synapse Administrator’s
Guide at
www.telephones.att.com/
synapseguides.
Symptom Probable Cause Corrective Action ATA OHP Troubleshooting