User`s guide

Troubleshooting 292
Synapse User’s Guide
[ATA] Overhead Paging (OHP) Troubleshooting
Symptom Probable Cause Corrective Action ATA OHP Troubleshooting
Overhead paging (OHP) is
not working.
You don’t know whether your
OHP is single- or multi-zone
and whether it needs an FXS
or an Audio-Out connection.
 There are three possible configurations for OHP:
z Single-zone paging connected to the AUX OUT jack.
z Single-zone paging connected to one of the two FXS
ports.
z Multi-zone paging connected to one of the two FXS
ports.
 Select the appropriate configuration for your specific
paging equipment.
For more information about the different
configurations, see “[ATA] Overhead Paging
Overview” in the Synapse Administrator’s Guide at
www.telephones.att.com/
synapseguides.
 Refer to your OHP product documentation and the
respective troubleshooting section below. The paging
equipment, the jack it is plugged into, and the WebUI must
all match.