User`s guide

Troubleshooting 247
Synapse User’s Guide
 To reintroduce a Gateway or ATA into the system: (Continued)
4. Complete a factory reset to restore factory values. Insert a pen or the end of a paper clip into the reset switch (located
on the front of the Gateway and ATA) and hold it for more than five seconds until the LCD displays Restoring to factory
defaults.
5. Reconnect the Gateway or ATA to the network and ensure that it synchronizes with the other devices.
6. If you are reintroducing the only system Gateway, restore your settings.
a. Log in as administrator at the PC where you stored the back up file.
b. Click Device Management, then Back up/Restore, then System Settings in the navigation menu at left.
c. Select the system settings to restore. The default is all settings.
d. Under Restore System Settings, click and select the correct back up file.
e. Click Restore System Settings.