User`s guide

Troubleshooting 240
Synapse User’s Guide
C HAPTER
13
T ROUBLESHOOTING
If you have difficulty operating your system, try the following suggestions in this section:
 “Common Troubleshooting Procedures” on page 241
 “General Troubleshooting” on page 249
 “Gateway Troubleshooting” on page 259
 “Deskset Troubleshooting” on page 262
 “Cordless Handset Troubleshooting” on page 273
 “Cordless Headset Troubleshooting” on page 281
 “ATA Troubleshooting” on page 286.
For customer service or product information, contact the person who installed your system. If your installer is unavailable,
visit our web site at
www.telephones.att.com/smb or call 1 [phone]. In Canada dial
1 [phone].
Many corrective actions require logging in as the System Administrator. See the “System Configuration” section the
of Synapse Administrator’s Guide available at
www.telephones.att.com/synapseguides.