User`s guide

Call Management 211
Synapse User’s Guide
 To transfer a call to a Mailbox:
You can transfer a call to a Personal Mailbox, or, if your system is configured with Group Mailboxes, you can transfer calls to
them.
Figure 280. Awaiting Transfer with
Mailbox Option
Figure 281. Mailbox List
1. Press from the Active Call screen.
The call is automatically put on hold. The Awaiting Transfer message displays,
as shown in Figure 280.
2. Press .
The Mailboxes list appears, as shown in Figure 281. If there are no Group
Mailboxes, only your Personal Mailbox appears.
3. Press the or Navigation key to highlight the desired Mailbox, and press
SELECT or .
4. A Call Transferred screen displays for two seconds. When the transfer is
complete, the screen returns to Idle mode.
Transfer
Quick
Dial
12:30PM Thu Feb 23 2008
Mailbox
Call extension, retriev e a held call, place
outside call, or transf er to Mailbox.
9-1-604-555-0176
Awaiting Transfer
Ex tL is t
Press or to move highlight, then
press SELECT or Xf er?.
Xf er?
Personal
Sales
Quick
Dial
Mailboxes 1/2