User`s guide

Incoming Calls 204

Synapse User’s Guide

[Handset] Multiple Incoming Calls

If the Handset receives more than one call at a time, the calls display in a list on the screen. The most recent call is added to the

bottom of the list and displays as a two-line name and telephone number. The other pending calls display in the list as one-line

entries, as shown in Figure 271. This screen remains active until you answer one of the calls or until all calls end or are forwarded.

If you answer one of the calls, then the remaining calls are placed in the Call Deck. See “[Handset] Call Deck” on page 218.

 Options during multiple incoming calls:

Figure 271. Multiple

Incoming Calls

 Press the or Navigation key to cycle through the incoming calls.

 Press SELECT, PHONE, or SPEAKER to answer the highlighted call.

 Press to silence the ringer of the highlighted call.

 Press to forward the highlighted incoming call to Voicemail.

 Press Volume to decrease or increase the ringer volume.

12:30p Feb 23

9-503-555-0194

00:12 ON A CALL

INCOMING

Graham Bell

232-555-0176

Mary William s

Charlie Johnson

IGNORE FWD-V M

Unanswered incoming calls are handled according to the Call Forward–No Answer

setting.

The system administrator sets the call-forwarding options. For more

information on this setting, see the Synapse Administrator’s Guide at