Installation guide

Synapse Installation Guide Back to Contents
Glossary 165
main menu, Auto Attendant: The Auto Attendant messages and actions that are
available to callers before the callers take additional actions
MDI/MDIX: (Medium-Dependent Interface Crossover): A computer networking
technology
MoH (Music on Hold): Music or other audio that plays to an outside caller that has been
placed on hold by a Synapse user
multi-zone paging: Paging through a multi-zone overhead paging system. The overhead
loudspeakers are configured in multiple areas and transmit messages independently.
mute: Stop sending your voice to the other party during a phone call
NTP (Network Time Protocol): An Internet standard protocol that assures time
synchronization in a computer network
Network Termination Unit (NTU): A device that terminates a network access point
octet: Octets are used in Internet Protocol computer network addresses. These consist
of a series of four octets, usually shown in decimal and separated by dots.
off hook: Indicates that you are on a phone call, have lifted the corded handset, or have
pressed SPEAKER or HEADSET to answer a call or to prepare to place a call. You are off
hook from the moment that you hear a dial tone to when you hang up a call.
OHP (overhead paging) system: An amplified public address system
on hook: Indicates that no corded handset, speakerphone, Cordless Handset, or corded
or Cordless Headset is active
operator: The extension that callers reach by dialing 0 (zero) when the Auto Attendant
operator feature is enabled or that system users reach at any time by dialing 0 (zero)
outside call: A phone call between a phone not a part of your Synapse system and an
extension within your Synapse system
P2P (Peer-to-Peer): A telecommunication system architecture in which some resources
associated with a device are directly available to other similar system devices
page: Broadcasts your voice to all idle extensions that do not have Do Not Disturb turned
on
page caching: Most web browsers store recently obtained web site data on a local hard
drive. The browser then only asks for data that has changed since the last download.
Caching helps reduce the amount of traffic on the Internet.
paging zone: A set of extensions that can be paged as a group
park: A form of hold that allows held calls to be retrieved by any Deskset or the SB67040
Cordless Handset
Park list: The list of unretrieved parked calls
pass code: Another term for password
Personal list: A private list of names and phone numbers available to only a single
extension (referred to as “Extension Directory” on the WebUI)
Pilot Number: Usually the company’s main telephone number