Installation guide

Synapse Installation Guide Back to Contents
Troubleshooting 141
Analog phone is working
with Synapse, but does not
have Deskset capabilities.
 Consider the analog phone limitations:
 To make outgoing calls on an analog phone
connected to the FXS port on the ATA, the
outside phone number must be preceded by
9 or whatever digit, if any, that must be dialed
first for an outside call (same as on a
Deskset).
 The analog phone connected to the FXS port on
the ATA can pick up incoming calls and make
outgoing calls. Idle, Ringing, Dial, caller ID, and
Active states are all supported, but advanced
features such as Call Waiting, Call Forward, Hold,
Transfer, DND, Paging, Park, and Voicemail are
not supported on analog phones.
Cause Action