Installation guide

Synapse Installation Guide Back to Contents
Troubleshooting 99
To restore a Deskset to factory defaults:
To restore a Deskset to factory defaults, insert a pen or paper clip into the reset hole on
the bottom of the Deskset (as shown in Figure 50) and press the RESET button for more
than five seconds.
To resolve problems with a cordless device:
For features or audio problems, make sure that the Deskset associated with the cordless
device does not share the problem.
1. Verify that the device battery has power.
 When removed from the charger, the Handset screen is lit for about 30 seconds.
 When removed from the charger, the Headset emits a dial tone or three beeps
when you press ON/
OFF.
2. Verify that the Deskset Cordless Settings screen indicates that the device is
registered.
 Press MENU –> 2 –> 6.
 If the Handset is not registered, register it:
a. Place the Handset in the charger.
b. At the Deskset, press MENU –> 2 –> 6 –> 1 –> .
 If the Headset is not registered, register it:
a. Place the Headset in the charger.
b. At the Deskset, press MENU –> 2 –> 6 –> 2 –> . In Line Appearance
mode, press MENU –> 2 –> 3 –> 2 –> .
Figure 50. Deskset Reset Button