Instruction manual

GLOSSARY
SAT: (System Administration Terminal)
SIP: (Station Interconnect Panel)
SLAC: (Switched Loop Attendant Console)
SMDR: (Station Message Detail Recording)
Selector Console: (Direct Extension Selector Console)
Signaling
Signaling is the process of communicating channel state information for end-point to
end-point.
Single-Line Voice Terminal
Voice terminal served by a single-line tip and ring circuit (2500 series and 7101A
voice terminals or industry standard Dual Tone Multifrequency equivalent).
Software
A set of computer programs that accomplish one or more tasks.
Split
A condition whereby a caller is temporarily separated from a connection with the
attendant. This split condition automatically occurs when the attendant, active on a
call, either presses the Start button or uses the Direct Extension Selector Console.
Status LED
A green LED that shows the status of a call appearance or a feature button by the
state of the lamp (lighted, flashing, fluttering, broken flutter, or dark).
Station
A place where terminal equipment is located or sometimes the terminal equipment
itself. Each voice terminal (station) is assigned a station (extension) number. Users
of the terminal are sometimes referred to as station users.
Reference to the
extension number is usually in the form PDC (Personal Dial Code) rather than station
number. Though PDCs may be “signed-in”
at other stations, in most discussions
PDCs and station numbers are interchangeable.
Analogously, data stations are
assigned DDCs (Data Dial Codes).
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