Instruction manual

FEATURES AND SERVICES
Erroneous account codes that are not corrected before the last digit is entered are recorded
and cannot be changed. Partial account codes entered by going on-hook before completing
the entry are recorded and cannot be changed.
If, before all digits have been entered, (1) the user goes on-hook, (2) a button other than
ACCT ENTRY is pressed, or (3) 30 seconds have elapsed since the feature was invoked, the
SMDR call record will show the digits dialed up to that point.
Optional Account Code Entry cannot be invoked for a call on hold.
Interactions
The following features interact with Optional Account Code Entry
Bridging of System Access Buttons:
Account codes can be entered for incoming or
outgoing calls on Bridged Access buttons using normal feature operations.
Callback Queuing: An account code entered before queuing is saved for SMDR.
Conference: If more than one user attempts to enter an account code on a Conference Call,
the first to enter a code will prevail.
Display: When a user activates the Account Code Entry feature by dialing ✶ 0 or pressing
ACCT ENTRY, the system displays the prompt ACCT?. As the user enters the account code,
the digits are displayed to the right of the prompt.
If the number of digits exceeds 9, the
system automatically scrolls to Screen 2; the continuation character “-” and the remaining
digits appear on Screen 2.
The prompt and digits remain displayed until one of the following occurs:
● The user enters either “#” or the administered number of code digits.
● The user restarts the Account Code Entry feature by dialing ✶ 0 or pressing ACCT
ENTRY again, to correct an erroneous entry.
● The system time-out for Account Code Entry is reached.
● The user selects another button that overwrites the display.
Remote Access: Remote access callers cannot enter account codes.
Repertory Dialing: An account code can be stored on a REP DIAL button.
Speed Dialing: An account code can be stored in a System or Personal Speed Dialing code.
Transfer: A user can transfer a call to another user, then, before hanging up, enter an
account code. Subsequent account code entries for the same call will be ignored, even
though confirmation tone has been returned.
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