Instruction manual

Account Code Entry, Forced
The system does not check the validity of account codes. It checks only for the proper
number of digits or the code terminator #.
Calls that do not require FACE can still be assigned an account code, as in previous releases
of System 25.
Refer to the “Account Code Entry, Optional” feature description in this
manual for the procedures.
Interactions
The following features interact with Forced Account Code Entry.
Bridging of System Access Buttons: Calls made from Bridged Access (BA) buttons on a
bridging station follow the FACE restrictions of the bridging station, not of the associated
principal station.
Call Accountability: The account code entry may be made before or after the Call
Accountability entry. Dial tone is returned to the user after either entry.
Callback Queuing: An account code entered before queuing is saved for SMDR.
Conference: Calls can be conference in both directions between a FACE-restricted station
and a non-FACE station.
Display: When a user activates the Forced Account Code Entry feature by dialing ✶ 0, the
system displays the prompt ACCT?. As the user enters the account code, the digits are
displayed to the right of the prompt.
If the number of digits exceeds 9, the system
automatically scrolls to Screen 2; the continuation character “-” and the remaining digits
appear on Screen 2.
The prompt and digits remain displayed until one of the following occurs:
— The user enters either “#” or the administered number of code digits.
— The user restarts the Account Code Entry feature by dialing ✶ 0 to correct an
erroneous entry.
— The system time-out for Account Code Entry is reached.
— The user selects another button that overwrites the display.
Forwarding: Stations with FACE administered for all calls cannot forward calls to any
outside numbers. Stations with FACE administered for “dial 0 or 1” calls can forward calls
to any outside number except for “dial 0 or 1” numbers.
Intercept Treatment with Reorder Tone: The user receives reorder tone when an account
code is required on a call but is not entered.
Last Number Dialed: The access code ✶ 0 and the account code are not stored by this
feature.
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