Instruction manual

FEATURES AND SERVICES
Bridging of System Access Buttons:
A call can be transferred from a bridged call
appearance using the usual transfer operations.
When a call is held for transfer by pressing
the TRANSFER button, an idle System Access button or an idle System Access-Originate
Only button, if available, is automatically selected by the system for placing the new call. If
neither of these appearance types is idle, the user can manually select a BA button or any
other call button on which to place the new call.
The transfer operation and status indications of the principal’s SA button (and its
corresponding BA buttons) are similar to Personal Line operation with the following
exceptions: Calls can be from/to an inside station or from/to an outside location, and after
the transfer is completed (transferring station goes on-hook) the call will stay at the
principal’s SA button and its BA buttons only if one or more of these stations is bridged to
the call. Otherwise, the call will be removed. An on-hold bridging station or principal is not
considered to be bridged to the call.
Callback Queuing: Queued calls can be transferred. Single-line sets can transfer queued
calls only before going on-hook.
The transferring station must wait for the transferred-to
facility to answer before completing the transfer; the transferred-to facility then receives
queuing tone. Queued calls cannot be transferred to a tone (ringing, busy, etc.).
Calling Restrictions:
A non-restricted user (typically the attendant) can transfer a CO trunk
to an outward restricted or toll restricted station, giving the station outward service. The toll
restriction class of the transferring station will apply for calls over a transferred trunk.
Coverage: Coverage treatment of the transferred-to station is provided to transferred calls.
When a covering station transfers a covered call to another station, the call will no longer
appear at the covering or the covered station.
Note that if you attempt to transfer a call to a
station that you provide coverage for, and that station does not answer, coverage might not
be invoked. (This is one of the reasons why announced transfer is recommended.)
Display: At a station receiving a transferred call, the transfer descriptor “T” is displayed in
position 1 before the transfer is completed.
The transferring party’s number and name are
also shown.
Screen 1 T785 Jones,B
After the transfer is completed,
“T” is removed and the display reverts to a standard
incoming call format. Information about the transferred party is displayed.
Forwarding: Calls transferred by TRANSFER button operation to a forwarding station will be
given normal Forwarding treatment.
Hold: An outside call placed on hold during call transfer receives music-on-hold, if available
and administered.
A user attempting to return to a held internal call that has been
abandoned will hear nothing.
A user attempting to return to a held CO trunk call that has
been abandoned hears CO dial tone or receives CO intercept treatment until the CO
disconnects.
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