Instruction manual

Third-Party Call Setup
Considerations
With this feature, computer-based telemarketing or other calling applications can set up calls
for the user.
Interactions
The following features interact with Third-Party Call Setup.
Account Code Entry, Forced (FACE): If the source station is FACE-restricted, the third-party
data terminal must prefix the outside destination number with 0 and an account code.
Coverage: Third-Party Call Setup calls to the source terminal will not be directed to a
coverage station.
If the source terminal is not answered before coverage is invoked, the call
is dropped and the NO ANSWER/DISCONNECTED messages are displayed at the third-party
data terminal.
Expert Mode:
Refer to the Expert Mode feature description for additional methods in dialing
when using the Third-Party Call Setup feature.
Following/Forwarding: If calls to a source terminal have been redirected to another terminal
(via Following or Forwarding), Third-Party Call Setup calls will be redirected. Note, however.
that the maximum of three ringing cycles (combined cycles at the home and away terminals)
still applies before the system drops the call and displays the NO ANSWER/DISCONNECTED
messages at the third-party data terminal.
Station Message Detailed Recording (SMDR): SMDR records will be generated for Third-
Party Call Setup calls just as if they were placed by the source terminal.
Administration Requirements
Data Port:
The user’s data terminal may be administered to have a particular source terminal
associated with it. This allows the abbreviated form of dialing when activating the
Third-Party Call Setup feature.
A source terminal may be associated via administration with several third-party data
terminals. A third-party data terminal, however,
may be associated with only one
source terminal (voice or data).
In addition, the third-party data terminal can be administered so that calls may be
established for:
— Any voice or data source terminal.
— One associated source terminal only.
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